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Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. ChrisFix

    ChrisFix New Member

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    Jul 31, 2007
    Chapel Hill, NC
    I'm in Chapel Hill....Did they charge you $42.95 Per Card to install? How much are they charging you for per card monthly ($1.75 Plus $1 outlet fee?)?

    Are your SD channels (2-98) analog or digital?

    Trying to compare notes. I think TWC Raleigh-Durham is one of the worst Cable Card offenders out there - the very most expensive installation, no M cards, and for me (and others I've read on this forum) no Digital Simulcast for 2-98.
     
  2. Emrys

    Emrys New Member

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    Nov 6, 2002
    Hmm... I have no idea to any of those questions :)

    I was assuming they were going to charge me twice for the install. I have no idea about the CC fees. How would I know if my SD channels are digital?

    I just wanted Tivo, cause the 8300HD was giving me problems, for the second time ( second piece of hardware ), so I just went with "whatever". It's worth the money to not have to swear at the TV every time you use it :)
     
  3. Emrys

    Emrys New Member

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    Nov 6, 2002
    Just went through the ADS thread... looks like I have Analog for 2-99. I'm gonna call them and try to have them enable ADS. Hope it works....
     
  4. pkscout

    pkscout Active Member

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    Jan 10, 2003
    Honolulu, HI
    It won't. TWC in RDU is going to be moving all the basic and standard tier digital to SDV, so they won't give the CableCard folks ADS because they're just going to take it away again.

    If TWC won't bring you an M-card I would argue they can't charge you two install fees. It's their decision to bring you hardware that requires two setups, they can eat the cost.
     
  5. ChrisFix

    ChrisFix New Member

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    Jul 31, 2007
    Chapel Hill, NC
    I agree with your sentiment, but talking to the folks at Raleigh-Durham TWC who do the ordering is like talking to a wall...and you almost never get the same answer twice to any question regarding Cable Cards.

    I was set up for an M card install, only to have the installation supervisor call the night before the install to cancel, because they "don't have any M cards"...and TWC's only answer is two Single Stream cards at twice the price for everything. On top of it all, we can only get SA cards that seem to be the problem child of Cable Cards.

    I'm seriously thinking of moving to Dish and their new VIP722 DVR over this, and dropping everything but my TWC broadband - which will be $150 per month out of TWC's pocket over their blatant disregard for doing the right thing by their customers. TWC Raleigh-Durham is also moving to Mystro Navigator for their DVRs - which I have one of, and it is a POS. I also have the Passport version of the 8300HD, and I think it works very well, but the powers that be at TWC cheaped out and are moving everything to Navigator over some un-specified time-frame (starting with all new boxes deployed such as my 8300HDC).
     
  6. snowbunny

    snowbunny New Member

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    Jun 10, 2007
    Austin, TX
    TimeWarner has quickly surpassed ClearChannel as my #2 most hated company. (#1 is Microsoft) and it's completely due to the SDV rollout in Austin. Rollout in this case means the consumer got steam-rollered.

    And I do feel TiVo should have very clearly publicised the lack of TTG, MRV, and the possibility of SDV interfering with the S3 design -- they didn't, not in the ads shown on the S2, nor on their website. If I'm furious at TW, I'm deeply disappointed in TiVo.
     
  7. is2scooby

    is2scooby New Member

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    Dec 26, 2002
    Honolulu, HI
    I am here at this thread because I just received a very disturbing letter from my local cable company (Oceanic Time Warner Cable here in Honolulu, Hawaii) and couldn't believe what I was reading.

    I guess it's unfortunately true.

    The letter states that "As a CableCARD customer, you are enjoying the option of connecting to Oceanic Time Warner Cable TV without a set-top box. Please be aware the current CableCARD technology only enables access to our one-way programming services. We are moving channels over to a two-way digital platform in order to efficiently deliver more programming. Plus channels will continue to be added to this two-way platform. In order to receive these channels, including HD Entertainment Pak, Interactive Program Guide, On Demand services and Pay Per View, a digital set-top box is required. On Monday, September 24, 2007, the channels found on the enclosed line-up will no lonber be available to TVs or other one-way devices equipped with CableCARD(s)."

    ARGH.

    I have been a Tivo Series 3 owner for a little over 6 months.

    Losing my HD channels because of this will make my upgrade from a Series 2 (and the $$ involved) nearly worthless to me.

    Say it isn't so!
     
  8. ChrisFix

    ChrisFix New Member

    96
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    Jul 31, 2007
    Chapel Hill, NC
    You/we could never receive Interactive Program Guide, On Demand services and Pay Per View with Cable Card...so nothing different there.

    What channels are in the HD Entertainment Pak? Sounds like the "threat" of SDV is becoming reality for you and Austin TWC users.
     
  9. Emrys

    Emrys New Member

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    Nov 6, 2002
    Hmm, this is disturbing.... Maybe I should return the Tivo before I take a loss then. I do watch standard tier digital stuff.... HGTV, Discovery, etc... the wife would kill me if we couldn't get these channels.

    Bleh....
     
  10. pkscout

    pkscout Active Member

    3,928
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    Jan 10, 2003
    Honolulu, HI
    You can get the standard tier, it'll just be analog. And for everything else TWC sucks at (and the list is long and varied), the quality of the analog channels in RDU is pretty good. I decided not to bother with the CableCards (I get all the network HD stuff OTA), and while I can tell it's not digital, the wife really can't and doesn't care.

    So unless there are channels in the digital tier you really want, you might consider putting up an antenna to get the HD locals and just get basic/standard cable in analog.
     
  11. mercurial

    mercurial Retro-Av

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    Oct 17, 2002
    Caraleigh, NC
    Are you talking about stuff in the 100-400's? We pretty much get every channel we can except for sports and foreign language tiers and if we were to loose them, I'd be pretty pi****.
     
  12. ChrisFix

    ChrisFix New Member

    96
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    Jul 31, 2007
    Chapel Hill, NC
    I agree that the analog channel picture quality with TWC RDU is very good...for analog...but it isn't as good their digital versions (which have better color/contrast and no "haze" that you get with analog. Having done some serious stare and compare between the two, the analog channels always look like you are viewing through a thin piece of gauze...it is a subtle difference, but a very real one.
     
  13. ChrisFix

    ChrisFix New Member

    96
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    Jul 31, 2007
    Chapel Hill, NC
    My understanding from what I could find on TWC RDU was that they plan to move the basic and standard tier channels to SDV (2-76) which won't affect you as you only have analog versions of those with Cable Card, which will continue after the SDV migration.

    Beyond this, I have read that they only plan on adding NEW channels to SDV for the Digital and HD tiers...so you shouldn't have a problem with losing anything you currently have, but you won't get any new channels they add...which given how little new (or good) content TWC has added, is probably not an issue.
    .
     
  14. pkscout

    pkscout Active Member

    3,928
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    Jan 10, 2003
    Honolulu, HI
    No, that is digital only, as AFAIK, none of those channels are scheduled to go SDV and all are available to a CableCard device. Either way, those are digital and require a cable card, so you couldn't get them in analog even if you wanted to.
     
  15. Sy-

    Sy- New Member

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    Sep 29, 2005
    Ewa Beach,...
    I got the same letter that is2scooby received last night. If any of you want to see what a "screw you and your tivo" letter looks like you can see it here:

    http://64.128.14.168/otw/otw_sdv.pdf

    I don't suppose there is anything Tivo can do to force TW to support my S3?
     
  16. jmaditto

    jmaditto New Member

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    Jul 29, 2007
    Columbia, SC
    I wouldn't think so...I think it is up to TiVo and others to provide a two-way box as well as an upgrade path for those with an S3 and/or THD. TWC provides an SA8300 that can handle SDV so why not TiVo? SDV is the "future" for cable, apparently, so they have to allow 3rd party connectivity...at least I hope so. I'm waiting until this is resolved before moving to THD. I couldn't do without ESPN2HD!
     
  17. Joey Bagadonuts

    Joey Bagadonuts New Member

    375
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    Mar 13, 2006
    Anaheim, CA...
    Anyone else find it odd, if not upsetting, that none of the TiVo people we normally see post on these boards (TiVo Jerry, TiVo Pony, etc...) are posting anything here to try and shed some light on what, if anything TiVo is doing to go to bat for their S3 customers? Sure seems like you're being left hanging out to dry.
     
  18. pkscout

    pkscout Active Member

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    Jan 10, 2003
    Honolulu, HI
    When TiVo has something concrete they can talk about they will. If they come here and say anything before they have a concrete solution, then everyone will be mad because there weren't enough details or a ship date. And we'll spend the next few months dissecting every word of any post, again getting angry about it.

    Speaking early is a lose-lose situation. We don't get any real information and TiVo has everyone bitching at them.
     
  19. jazmaan

    jazmaan New Member

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    Aug 30, 2002
    I'm getting a little fed up with the limited HD offerings of TWC. I just called and gave them some grief for not carrying the HD version of Animal Planet. I told them there's a new kid on my block called Verizon Fios and they better beware!
     
  20. gwsat

    gwsat New Member

    455
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    Sep 14, 2006
    Oklahoma City
    Thank God, I am not a TWC customer! Still, the horrible news that CableCARDs will be losing their ability to receive HD programming in many, if not all, of TWC’s markets is dispiriting.

    I hope that Cox OKC doesn’t follow TWC’s lead very soon. If they do then, for the first time in a long time, I will seriously consider shifting from cable to D* and replacing my Cox telephone with AT&T (formerly Southwestern Bell).

    The really sad part of this is that if so many cable companies had not saddled their customers with the SA 8300HD DVR and its horrible SARA software most of its customers who bought S3s probably would have stuck with a cable company box. I know I would have. What a mess!
     

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