opps forgot to update... My 4th appt w/ a 'Comcast tech' was as useless as another hole in the head. Two guys come out to try to fix this. I don't even know if they had CCs. They grabbed the TiVo remote, went directly to the CC screens to check the status. They said that there was a case like mine right before they visited me. They wrote the info down on the work order and said they would call in the info to make sure it was entered correctly. After a cpl of hrs my channels should just work. Needless to say they didn't and still don't. At this point I'm looking to move out of the condos I'm currently in to get to an area where FiOS is available. It's everywhere around me here in Reston/Herndon/Leesburg - just not in the 'stacked housing' where I reside. Every time I check the FiOS page I get the 'we'll email you when it's ready' spiel. I'm tired of giving Comcast my $.