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Official Comcast CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by amjustice, Sep 14, 2006.

  1. Dec 5, 2006 #1401 of 9367
    djnewlin

    djnewlin New Member

    46
    0
    Apr 4, 2004
    Chicago suburb
    Thos,

    Have you tried connecting your S3 directly to your broadband modem, bypassing your router? If you have Cable Modem service, you should be able to connect your ethernet output directly to your S3. DSL usually requires a PPPoE client somewhere (either Client or Router).

    Have you tried using the TiVo USB wireless adaptor? For some reason, TiVo seems to be tying additional functionality to the use of their wireless adaptor (e.g., WPA).

    How frustrating...

    Regards,

    Doug

    =================================

     
  2. Dec 5, 2006 #1402 of 9367
    Thos19

    Thos19 Member

    169
    0
    Dec 31, 2002
    Rockland, MA
    Hi Doug,

    When I got the unit and couldn't get the ethernet to work, I borrowed my brother's TiVo USB wireless adaptor, which worked instantly and flawlessly. I had read on other posts of people with ethernet issues that they were able to get the ethernet to work once the the 8.01b update was downloaded. Well I got the update, but still no internet.

    What's crazy is that I can access photo's and music files over the home network. So the ethernet cable works, but can't get to the internet. My brother keeps asking for his Tivo wireless adapter back (of course). I have ordered a usb/ethernet adapter, which I intend to try with once of the USB ports (again, I've read that some people have had success with this method).

    I'm not a novice when it comes routers, etc. but this has me baffled. I have VerizonFios, so I don't have a modem...just an ethernet jack on the wall. It hadn't occurred to me to try plugging it in directly. I'll try it tonight.

    Thos.
     
  3. Dec 5, 2006 #1403 of 9367
    Tarek

    Tarek New Member

    6
    0
    Nov 6, 2006
    Gerhard, would you mind elaborating on what the names of the settings are for those values you mention? Sadly, I don't see Authorized, EnableCD: Yes, or Subscribed anywhere on my CC setup screens.

    My Host Validation shows Unknown 00, which I've come to learn (though obviously not from Comcast) should actually be Valid 01. Copy Protection Key is Disabled and State is Unknown. These appear to me to be the most significant settings that just don't look right, and yet are consistent between both my CableCards. Are these the settings you referred to?

    -Tarek
     
  4. Dec 5, 2006 #1404 of 9367
    mattack

    mattack Active Member

    20,750
    4
    Apr 9, 2001
    sunnyvale

    No, because your Tivo isn't dual-tuner (even for analog broadcasts, from everything I've read here) with only one cablecard.
     
  5. Dec 5, 2006 #1405 of 9367
    cptodd

    cptodd Just Me!

    3,332
    0
    Jun 30, 2002
    Chicago, IL

    Those can be found on the "Conditional Access Screen." It should say "Connected:yes, EnabledByCP:yes"
     
  6. Dec 5, 2006 #1406 of 9367
    Tarek

    Tarek New Member

    6
    0
    Nov 6, 2006
    I don't see either of those on the Conditional Access screen. I have firmware version 4.05, if that might (?) explain the difference. What I see on the Conditional Access screen is as follows:

    Unit Address: (unit address)
    State: (depending on the CC and channel I access varies between Unknown, Subscribed, and CA Disabled [when I try HBO channels I should get, but don't])
    ECM PID: 0x0430 and 0x0431 (between the 2 CCs)
    Component PIDs: (6 hex numbers for each CC)
    Host Validation: Unknown 00
    Copy Protection Key: Disabled
    CCI: 0x00
     
  7. Dec 6, 2006 #1407 of 9367
    tase2

    tase2 Shy Guy

    3,538
    0
    Sep 26, 2004
    Wallingford, CT
    Wish me luck guys.

    Initial truck roll-out between 2-5 this afternoon.

    Any last minute words of advice?

    So far S3 has been perfect, let's hope it stays.
     
  8. Dec 6, 2006 #1408 of 9367
    eddyj

    eddyj Señor Member TCF Club

    57,056
    230
    Jun 20, 2002
    South Florida
    OK, here is what happened to me. I don't think I have seen something similar, but with 1400 posts, I may have missed one or two (or two hundred!).

    The TiVo without CCs was working fine (on the unencrypted channels). We got the CCs from Comcast. I added the first one, got the correct screen, called them to activate it. They did, so I went to the test channels screen. As soon as it tried to display any video, the TiVo would freak out and lose the output signal (the TV showed it did not have a valid signal). Some time later (a few to 30 seconds) I could go back to the TiVo menus. Every time I tried to display any video (even LiveTV) it would do the same thing (go blank after flashing a couple of large color blocks) and hang up for a bit.

    Eventually, I said the hell with it and tried to redo Guided Setup and tell it no card (I removed the CC, of course). When it got to the screen that it shows one of the channels in your lineup is shown to confirm you have the correct lineup, it would again hang up and lose video. This time, it would require a reboot and go back to guided setup, and hang up in the same place every time.

    A call to TiVo and they agreed the S3 was toast, and they are sending me a new one. Has anyone seen something like this happen, where putting in a CC messed up the machine? And is this a problem with the machine (so a new one will solve it) or with the CC (in which case I would not want to try that one again)?
     
  9. Dec 6, 2006 #1409 of 9367
    rrg

    rrg New Member

    78
    0
    Apr 22, 2004
    NJ
    Comcast came and went, and I can now receive all the channels that I previously couldn't, but I'm still unhappy. On the TiVo's "Test Channels" screen for each of the cablecards, it reports "No Channels Available", even though I can tune them all with no problem in Live TV mode.

    I pointed this out to the tech, but he just shrugged.

    I know something bad is going to happen again.
     
  10. Dec 6, 2006 #1410 of 9367
    tase2

    tase2 Shy Guy

    3,538
    0
    Sep 26, 2004
    Wallingford, CT
    Live update:

    Comcast installer here as we speak. So far he put a card in slot 2 only and it is doing set up automatically even though it clearly said to put card into slot 1 first.

    Could be a long afternoon.
     
  11. Dec 6, 2006 #1411 of 9367
    tase2

    tase2 Shy Guy

    3,538
    0
    Sep 26, 2004
    Wallingford, CT
    Installer getting pissed off.

    He needs to chill out!!!!
     
  12. Dec 6, 2006 #1412 of 9367
    c3

    c3 TiVoholic

    3,067
    0
    Sep 8, 2000
    Silicon...
    What happened?
     
  13. Dec 6, 2006 #1413 of 9367
    tase2

    tase2 Shy Guy

    3,538
    0
    Sep 26, 2004
    Wallingford, CT
    Currently "no channels available" on cc2

    I think he is a chain smoker in need of a cigarette :rolleyes:

    I hear him mumbling "Tivo should send someone out here :rolleyes:
     
  14. Dec 6, 2006 #1414 of 9367
    eddyj

    eddyj Señor Member TCF Club

    57,056
    230
    Jun 20, 2002
    South Florida
    Maybe he should have followed the instructions!
     
  15. Dec 6, 2006 #1415 of 9367
    tase2

    tase2 Shy Guy

    3,538
    0
    Sep 26, 2004
    Wallingford, CT
    No sh!t Mr. Eddy

    I was trying to tell him-he was ingoring me :mad:
     
  16. Dec 6, 2006 #1416 of 9367
    eddyj

    eddyj Señor Member TCF Club

    57,056
    230
    Jun 20, 2002
    South Florida
    Of course, given what happened to me last night, while following the instructions, maybe you should not. ;)
     
  17. Dec 6, 2006 #1417 of 9367
    BrianCT

    BrianCT New Member

    178
    0
    Nov 1, 2003
    Laguna...
    tase2, any updates? I will be having Tele-Media/Adelphia, soon to be Comcast, out here next week to do my install over here in Bethany, CT....
     
  18. Dec 6, 2006 #1418 of 9367
    tase2

    tase2 Shy Guy

    3,538
    0
    Sep 26, 2004
    Wallingford, CT
    Well Mr. Chainsmoker left a couple of hours ago. He could not wait to get out of here. When he left CC2 was not working correctly. It was hit and miss, but we knew it wasn't the card because when he switched the cards around, this card worked in slot1. Also the channels would go from 99 (weather channel) directly back to 2. He was positive thing were not working and would not ever work, but he was leaving. "I have done all I can do" :rolleyes:

    He was even impatient about the Tivo being in native mode and how long it took for the station to tune in. I swear he backed out of screens before the channel even had a chance to come in.

    Anyway I was pushing for him to leave at this point. I figure I could at least duplicate what he did and contact both Comcast and Tivo tech support if need be.

    Well first thing I did was a nice calm reboot. Then a nice calm guided set-up. I have to reconfigure the network and the whole nine yards.

    Bottom line-as of this moment-everything seems to be running smoothly. (Fingers Crossed.) The only thing I can see now that I am concerned about is that I'm not getting UHD and that INHD1&2 were showing movies from the '50's, but that is more a Comcast than a Tivo issue.

    I will keep you posted.
     
  19. Dec 6, 2006 #1419 of 9367
    kriskane

    kriskane New Member

    3
    0
    Feb 4, 2005
    Man, if I had a tech in my house who was ignoring instructions on my hardware, I'd ask him to leave and then call his supervisor. Or hit him with "So, you have insurance to cover my $4k TV if what you're doing fries it?"

    I really wish they'd just hand us the hardware and let us do it ourselves.
     
  20. Dec 7, 2006 #1420 of 9367
    geodon005

    geodon005 Member

    84
    0
    Mar 10, 2004
    Mt....
    I just ordered a Series 3, and am ready to go to battle with (i.e., order CableCards from) Comcast (the Mt. Prospect office is closest). Can someone in this area who has had a successful install tell me EXACTLY what to tell Comcast when ordering the cards, and how much they were told the cards/install would cost? Also, did haggling at all help get the cost of the install reduced/waived (I am a TriplePlay customer, with 16mbps interent service, and was hoping this would count for something)?

    Thanks in advance. . .
     

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