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Official Comcast CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by amjustice, Sep 14, 2006.

  1. keenanSR

    keenanSR Member TCF Club

    915
    2
    Oct 12, 2004
    Santa Rosa CA
    Comcast-Santa Rosa CA(SF bay area). Returned my 6412 and for two CCs I'll be charged $1.50 per month total. First one no charge, and second one $1.50. No Additional Outlet Fees or "HDTV service", just the $1.50 and Limited Basic at $16.13.
     
  2. JfNebraska

    JfNebraska HD Initiate

    106
    0
    Oct 2, 2001
    Oakland,...
    What?!?!? You're getting all the Comcast HD channels (INHD, DHD, ESPNHD, SF locals, etc.) for $17.63 a month? I must be missing something.
     
  3. c3

    c3 TiVoholic

    3,067
    0
    Sep 8, 2000
    Silicon...
    The local HD channels are included. Other HD channels such as DHD, ESPNHD, TNTHD, etc. require the $10 digital classic package.
     
  4. keenanSR

    keenanSR Member TCF Club

    915
    2
    Oct 12, 2004
    Santa Rosa CA
    Correct, although in my area the only HD channels that come with Digital Classic are Discovery-HD and ESPN-HD, and, Discovery-HD is still unencrypted in Santa Rosa so I'll still get that one albeit without guide info. Getting one of the two Classic channels for free is a good deal as opposed to two for $9.95. :p
     
  5. c3

    c3 TiVoholic

    3,067
    0
    Sep 8, 2000
    Silicon...
    What do you mean without guide info? Programming guide is available for all channels, subscribed or not.
     
  6. Georgia Guy

    Georgia Guy Early Adapter

    663
    0
    Feb 21, 2003
    Atlanta
    He's probably tuning the QAM channels, which have no guide data associated with them.
     
  7. lachacg

    lachacg Go Giants!

    307
    1
    Jan 11, 2003
    NJ
    Are you serious???? I'm serviced by the same office. I'm just about to get a new HDTV and Series 3 right after black Friday and now I won't have service until January????? Blue Xmas for me.
     
  8. gbrown

    gbrown New Member

    74
    0
    Oct 31, 2006
    I went into the Cupertino Comcast Office and the CSR figured out that the installation was a one time fee of $15.95. The monthly cost for two CableCards was $1.50.

    We set up an install that the subcontractors blew, so I got a $20 rebate via the missed appointment rebate deal that they have.

    The only issue I had with the installers was that they demanded that I use a telephone line. They never had seen the Internet connection. Even when I told them the initial download was faster, they required the phone line. Go figure!

    I'm using the Buffalo WiFi to Ethernet Bridge because I refuse to run WEP and the Buffalo bridge has gotten great reviews on this board. Easy to configure and get running.

    I am SO much happier with the S3 Tivo than the Motorola. If you can afford the hight price of the S3, I recommend it. I got mine through the TiVo Community store with the 15% discount.

    Next project - new home audo furniture and putting the Sony Bravia on the wall
     
  9. c3

    c3 TiVoholic

    3,067
    0
    Sep 8, 2000
    Silicon...
    keenanSR already has CableCards, so manual QAM tuning is not an option.
     
  10. c3

    c3 TiVoholic

    3,067
    0
    Sep 8, 2000
    Silicon...
    There is no need to re-run Guided Setup while the installer is there.
     
  11. Georgia Guy

    Georgia Guy Early Adapter

    663
    0
    Feb 21, 2003
    Atlanta
    Before I got the cablecards, I just had the direct cable connected and ota connected and did a channel scan. Besides all the ota channels, the scan found quite a few QAM channels on the cable.

    Are you saying you can't do another channel scan after the cable cards are installed? I haven't tried it because the one time I did it I added about 400 unwanted channels to Tivo's channel list. But the option to do another scan remains in Tivo's settings/channels menu. Will that only do the ota now that the cc's are installed? Just curious.
     
  12. c3

    c3 TiVoholic

    3,067
    0
    Sep 8, 2000
    Silicon...
    Correct, based on what I've read.
     
  13. Georgia Guy

    Georgia Guy Early Adapter

    663
    0
    Feb 21, 2003
    Atlanta
    Well, I wish I had the nerve to try it, but its all working so perfectly now, I don't want to mess with it. If it ain't broke, don't fix it.
     
  14. btwyx

    btwyx Substantive Member

    11,331
    0
    Jan 16, 2003
    Mountain...
    It'll only have the OTA option if you look, I have looked.
     
  15. ThreeSoFar

    ThreeSoFar FourNow...WaitFive

    5,419
    0
    May 24, 2002
    Baltimore
    COMCAST INSTALL #2

    My two series 3's are now 100%, two tuners each, all digital.

    The second one was much easier, though still not trivial. It only took one full day to get working, instead of three or four visits over several weeks.

    Mac (I didn't ask for Comcast personnel, but he was--his truck was, anyway) came around 900, for the 7:30-10:00 slot (ALWAYS ask for the earliest slot they have, and ALWAYS plan for it to take the full day). This was his first Series 3. He pretty much let me guide him when he started going astray (tried to say Samsung was the model, but that's the TV--little stuff like that). Ivan, the cableCARD expert on the phone with Mac, said as soon as he was given the gist of the situation, said the cable line would need an amplifier. Mac had one in the truck and quickly had it installed where I wanted it, in the basement. My only qualm was whether it might screw up my Internet connection (the amp went in prior to BOTH the cable modem and the TiVos). But I'd had a Comcast amp. at our last house (though after the cable modem) without any problems went with what they said. Turns out the amp. doesn't hurt anything, so that's fine with me. (I like how the power jack on the amp is just another F5 connector--same as the CATV itself. It lets the installer make a power cable of exactly the needed length, no more.)

    But it turned out that one of the two cards he brought this morning, the second one we put in, immediately and repeatedly gave a 161-1 error. Did so even after reboot and after re-seating the card. By that time, since the first card was taking so long to acquire channels, I had said I wished I could call in the numbers directly myself (last time(s) they said no), and my installer said sure and made sure the NOC guy at the other end (yes, there's one in Baltimore, his name is Ivan) knew I'd be dealing with him directly. He obviously wanted to get out of there and get on with the rest of his installs, and that was fine with me.

    Ivan looked up the 161-1 error, which he said was "pin error", and meant a bad card. I found a thread on TCF where a guy said it almost always meant a bad card READER, meaning the TiVo was busted. A few hours later, around 3:30 as they'd said by phone would be the case, Mac (my original installer this morning) came by with the second card. Immediately after putting it in and NOT seeing the 161-1 error, I was confident it was NOT a busted TiVO (phew). In fact, I soon got the GOOD error, 164-1. I let Mac get on with his other installs (sounded like his day wasn't NEAR over yet) and called Ivan at the NOC. Left him voice mail, and was getting worried I might have missed him. But he'd given me his cell and said he could do his thing from home if need be. Turned out it wasn't needed. He called back around 4:15. Less than a half hour later all was working fine.

    Woohoo!

    Seriously thinking about buying some stock in Comcast. Yes, they suck. But damn, they make a lot of money--no reason I shouldn't get in on that action.

    Also seriously thinking about HD TiVo #3. I saw new in box, lifetimed series 3's selling for $1350 on eBay. So #3 can be a backup in case of hardware failure, and possibly a moneymaker if I sell it in a year or two.

    (and yes....I realize I may have a "TiVo" problem. But I see no need for any 12 step programs or interventions or the like.)
     
  16. toddinmd

    toddinmd New Member

    14
    0
    Dec 8, 2004
    Had my cable cards installed today. I called the 800 number yesterday and the first available appointment was today, which was great, didn't need to wait long.

    The tech showed up with two SA cards. He proceeded to insert the first card and the card went into updating firmware. He was inpatient and tired the second card, tivo wouldn't even bring the card up. He was packing up ready to go, and then I asked, ok now what is the next step. He didn't know, so I suggested he leave the cards, he did and said he would be back by later to pick them up. After he left I went ahead and rebooted my S3. Then from a suggestion I found in the forums, I inserted both cards at the same time and let it sit. I did get the firmware upgrade again, but after about 10 minutes or so, both cards showed up in the diags and I had some channels.

    After a couple of hours the tech called, and I told him the cards were up, so he swung back by and called the cards in. He pulled both cards and then registered one at a time. They came right up. He told me that he had just installed two more S3's and had no issues, guess it was my lucky day. But he did say the installs seem to be 50/50.

    Sounds like maybe starting with a clean boot, and also having patients pays off.

    Todd

    Comcast, Howard County, MD
     
  17. ac3dd

    ac3dd New Member

    178
    0
    Mar 2, 2002
    Wow, all these horror stories have me scared to buy a Series 3. TiVo should really *****-slap all these stupid cable companies for harming their business with their incompetence and violating FCC regulations.
     
  18. ac3dd

    ac3dd New Member

    178
    0
    Mar 2, 2002
    Just because some other providers have a theoretical opportunity to enter the market doesn't mean there isn't a monopoly. It may not be a government-enforced monopoly any more, but it's still a monopoly. How many of us in real life have a choice of more than one cable provider serving our house or apartment? Nearly zero.
     
  19. debbie6754

    debbie6754 Member

    35
    0
    Nov 1, 2002
    New Jersey

    I had the Comcast Union NJ guys here 3 times. They seem to have a supply of cablecards. What they are missing is a suppy of techs who know what they are doing or have ever even seen a Tivo. They have received no training at all on cablecards. They told me my problem is a bad Tivo. So I am exchanging my Tivo. When the new one arrives, I will call them again. This time I will try and request a supervisor or at least a tech who has successfully installed a cablecard. :mad:
     
  20. ThreeSoFar'sBro

    ThreeSoFar'sBro Sports Nut

    1,464
    0
    Oct 10, 2004
    Warren, MI
    Are you sure, little brother? I think maybe we need to contact someone for you to talk to. "How does that make you feel?" LOL
     

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