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Official Comcast CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by amjustice, Sep 14, 2006.

  1. morac

    morac Cat God

    8,955
    22
    Mar 14, 2003
    NJ
    I pay HD fees (Comcast won't remove it), but I don't pay outlet fees.
     
  2. ndsports316

    ndsports316 New Member

    8
    0
    Jan 28, 2013
    On the Tivo site, it looks like the xfintiy on demand feature is not available in IL yet. So it looks like I won't receive dish on demand.
     
  3. c3

    c3 TiVoholic

    3,067
    0
    Sep 8, 2000
    Silicon...
    From Comcast's price list in my region: HD Technology Fee -- "HD converter replaces standard definition converter on primary outlet."
     
  4. Arcady

    Arcady Stargate Fan

    3,960
    0
    Oct 14, 2004
    Philadelphia...
    I just got my second Comcast bill. There is no HD fee, no outlet fees, and the three CableCARDs are listed as $0.00 each. I'm not really sure how that happened, but I am not going to complain. I turned in the standard def cable box that was provided as part of my package pricing when I picked up the three cards.
     
  5. Beryl

    Beryl Well-Known Member

    5,049
    40
    Feb 22, 2009
    Texas
    Good! It is unfair how inconsistent billing is for TiVos. No one should be paying HD fees.
     
  6. ndsports316

    ndsports316 New Member

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    Jan 28, 2013
    Seems like comcast does whatever they want. The whole point I finally decided to get cable and tivo is to avoid paying HD Fees/DVR Fees and even the Cablecard should be free. Once I get everything up and going, and get my bill, i will call comcast to ask why they are charging for the cable card. Altough i did see how somebody on another post said the 1.50 fee is for the 2nd stream for the M-card, but Comcast can not tell what Tivo you have, that would mean on a 4 tuner tivo they would have to charge you 1.50 x 3 for 3 streams since the first one is free right?
     
  7. lpwcomp

    lpwcomp Active Member

    8,081
    2
    May 6, 2002
    John's...
    Whoever claimed that the charge is for "the second stream" is delusional.
     
  8. Atomic Taco

    Atomic Taco Member

    118
    0
    Jan 27, 2005
    Seattle
    I think it has more to do with inconsistent training. They push their own POS DVR so hard that everyone ends up going that option so all the reps deal with TiVos infrequently, despite TiVo being cheaper in the long haul and easier to use with more features.

    I guess it comes down to one of my favorite quotes: "Hard work pays off over time, but laziness pays off now"
     
  9. c3

    c3 TiVoholic

    3,067
    0
    Sep 8, 2000
    Silicon...
    That's for the second CARD in the same device.
     
  10. ndsports316

    ndsports316 New Member

    8
    0
    Jan 28, 2013
    I got the tivo setup and paired to the card. Most of the channels are working and i get about a 93 signal level on a good portion of the channels. I however for my live can not receive nbc channel 5 in HD. There is like 1 or 2 locals that do not receive a signal, and it makes no sense. its like channel 2 (93 signal), 5 (no signal), 7 (93 signal). Any ideas?
     
  11. Atomic Taco

    Atomic Taco Member

    118
    0
    Jan 27, 2005
    Seattle
    Try 105. You want that anyways. If it doesn't work, call Comcast to re pair.
     
  12. Davelnlr_

    Davelnlr_ Member

    523
    0
    Jan 12, 2011
    North...
    Me either. I have three Tivos. First cablecard is free. Second and Third they are charging me $1.50 ea for, then turning around and giving me a customer owned equipment credit of $2.50 for each one.

    If I had enough Tivos, they would be paying me to have cable.
     
  13. Davelnlr_

    Davelnlr_ Member

    523
    0
    Jan 12, 2011
    North...
    Friend just got a Tivo HD. They gave him a cablecard at the office, and paired it up on the hotline. It shows Val: V, but only gets basic cable channels. The upper tier channels wont come in, and the card shows AUTH: MP.

    Tivo site says that means "missing packets" and to check signal strength. His is showing a signal of 100, and S/N ratio of 37.

    Any clues as to the cause, so he can try to avoid a truck roll?
     
  14. Atomic Taco

    Atomic Taco Member

    118
    0
    Jan 27, 2005
    Seattle
    Call Comcast and activate the card. You have to talk to a human and read values to them. The automated system isn't enough.
     
  15. Davelnlr_

    Davelnlr_ Member

    523
    0
    Jan 12, 2011
    North...
    He talked to the cablecard team. The card shows to be paired (Val: V), its something in their system they need to correct, since it has him subscribed to digital starter, but none of the digital preferred or sports channels work. They swear on the phone, the card is authorized to pick up the package he subscribes to.

    [​IMG]
    photo by davenlr, on Flickr
     
  16. Atomic Taco

    Atomic Taco Member

    118
    0
    Jan 27, 2005
    Seattle
    Call back and get a different rep. There's no magic switch on the TiVo. Comcast has to fix it since it's a problem in their authorization table.
     
  17. Davelnlr_

    Davelnlr_ Member

    523
    0
    Jan 12, 2011
    North...
    OK. Just wanted to verify that AUTH:MP didnt indicate he had a bad cablecard before wasting lots of time on the phone. Thanks.
     
  18. Atomic Taco

    Atomic Taco Member

    118
    0
    Jan 27, 2005
    Seattle
    Doesn't have anything to do with the card. However mention this when you call. If the rep doesn't have a clue why you're mentioning that, ask that they delete the card off your account entirely and re add it, making sure to send an INIT hit.
     
  19. ndsports316

    ndsports316 New Member

    8
    0
    Jan 28, 2013
    Heres the weird thing, before i got the tivo i had the cable going directly to my HDTV for basic cable and even then my TV could not scan channel 5 (NBC) and 32 (Fox). It worked before i did some wiring in the unit.

    Even hooking up the Tivo, I can get the SD channels but not the HD Channels for NBC and Fox. So it appears either my wiring is shot or a tuning adapter is needed? it is really weird.

    I just tried a new coax and it still can not pop up on my HDTV tuner or the Tivo turner. So its a comcast line issue and not a cablecard, because i bypassed it.
     
  20. ndsports316

    ndsports316 New Member

    8
    0
    Jan 28, 2013
    well i called Comcast and scheduled a truck role. I know its a signal issue, since the same channels do not come in on my on my hdtv tuner as well. However, I wont be surprised the tech wont be able to give me a new line since he might need to access unit below me in order to run the cable. Our condo patios are mini closets where our heater/air conditioners are and the cables are ran through everyone utility closet.
     

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