I do already have a TV in that location with a digital transport adapter and a series 1 Tivo. I don't think I'm paying an outlet charge for it currently, so I fully expect to have to pay $10/month for the outlet plus a CableCARD rental fee instead of the couple bucks I currently pay for the DTA. I just wish Comcast would make it easier for me to pay them more each month! Thanks for the suggestions about avoiding the busiest times at the local office. Update: Comcast just agreed to waive the fee for a truck roll, so I'll go that route.