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Official Comcast CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by amjustice, Sep 14, 2006.

  1. Feb 5, 2012 #8341 of 9367
    Atomic Taco

    Atomic Taco Member

    118
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    Jan 27, 2005
    Seattle
    Wrong. You do not need to rent a modem from Comcast for any of their services.

    http://mydeviceinfo.comcast.net/

    Comcast hands out a lot of Arris modems for triple play. I picked a random Arris modem off that list and found it for sale for $35.
     
  2. Feb 5, 2012 #8342 of 9367
    morac

    morac Cat God

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    Mar 14, 2003
    NJ
    I'm right. You definitely need to rent a digital voice modem (eMTA) if you use Comcast Voice service. None of the modems on that list are voice capable. If you don't have CDV, then what you said is true.

    http://customer.comcast.com/help-and-support/phone/requirements-for-digital-voice-modems/

    (*) Apparently in some areas you can buy an eMTA from Comcast, but not in most areas.
     
  3. Feb 5, 2012 #8343 of 9367
    Atomic Taco

    Atomic Taco Member

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    Jan 27, 2005
    Seattle
  4. Feb 5, 2012 #8344 of 9367
    morac

    morac Cat God

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    NJ
  5. Feb 5, 2012 #8345 of 9367
    Atomic Taco

    Atomic Taco Member

    118
    0
    Jan 27, 2005
    Seattle
    As you wish:

    http://search.ebay.com/TM722G

    http://www.amazon.com/gp/product/B0...=1789&creative=390957&creativeASIN=B0039UWW54

    That's just two models and two vendors. If I were actually in the market for a VOIP modem (which I'm not; home phones are pointless when you have a cell phone that works anywhere in the world and has more features--like SMS) I'd search higher and lower for a better modem at a better price.
     
  6. Feb 5, 2012 #8346 of 9367
    morac

    morac Cat God

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    NJ
    Well as I mentioned, check the link I posted above. Comcast doesn't allow you to use your own eMTA in all areas. Consider yourself lucky to be in an area that allows it.
     
  7. Feb 5, 2012 #8347 of 9367
    Atomic Taco

    Atomic Taco Member

    118
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    Jan 27, 2005
    Seattle
    I have no knowledge or desire to know what's allowed in my area. If you could please update your boilerplate message from "You have to rent the modem from them when you use their voice service since voice service modems aren't for sale" to "Voice service modems are for sale but are expensive and self-purchased modems cannot be used in all areas" that'd be great.
     
  8. Feb 6, 2012 #8348 of 9367
    MichaelK

    MichaelK New Member

    7,308
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    Jan 10, 2002
    NJ
    FYI- that's no longer the case-
    you can buy the official ARRIS docsis 3.0 modem (722g i believe) that does their phoine service from select Best Buy stores (there's a PDF with the list of best buys that sell them on the Arris website someplace). They have to have a comcast kiosk apparently. (there's places online claiming to sell them also, but it's not clear at all if comcast allows those or not...)

    http://www.arrisi.com/consumer/

    the modem is ~$150 and you MUST have the drone at the comcast kiosk "activate it" before leaving. Then when you get home you call them to add it to your account for real.

    (if you are bored- I know the princeton best buy on rt 1 has them- they are even in a comcast branded box- sold back in the tv section next to the comcast kiosk- NOT by the cable modems in the computer section. If you ask the tools in the computer land if they sell the comcast modems they are clueless..)

    Thanks for the mention about the Ooma, never heard of it- off to go look...
     
  9. Feb 6, 2012 #8349 of 9367
    morac

    morac Cat God

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    NJ
    Personally I love Ooma. The hardware is costly up front (I got a refurbished model off woot), but if you want plain phone service it's basically free after that. I pay the circa $130 a year for Premium service though. I wouldn't recommend it if you do a lot of FAXing or have a alarm service that requires a phone line (ie modem). Unlike Comcast's phone service, modems don't work through Ooma's VOIP. Faxing works off and on, but is very slow.

    Another FYI, if you're thinking of dropping Comcast's phone service to save money. Because of their bundling, my rates actually went up when I dropped Comcast's phone service since they no longer waived the HD technology fee and charged more for Premium channels. I managed to save money though by signing up for a double play service and dropping the Premium channels (which I never really watched anyway).
     
  10. Feb 6, 2012 #8350 of 9367
    MichaelK

    MichaelK New Member

    7,308
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    Jan 10, 2002
    NJ
    I was afraid of that- haven't sit down to check my specifics- but that "seems" to be the likelihood here too. That's what has me thinking of buying the modem from the best buy and at least dumping the $7 fee (which seems to go up annually at this point...). I've had triple play since i got my S3's in 2006 so I would have paid for it long ago. I just bought a couple premiers with lifetime so figure I'm locked to comcast for at least the 23-24 months to pay back on the modem.

    one of these days soon i have to sit down and figure out what the best option is....
     
  11. Feb 8, 2012 #8351 of 9367
    Rkkeller

    Rkkeller Active Member

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    May 13, 2004
    Isn't this the CABLE CARD thread?????
     
  12. Feb 8, 2012 #8352 of 9367
    morac

    morac Cat God

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    Mar 14, 2003
    NJ
    Personally I dropped Triple Play when Comcast started charging me $210 a month for it. For me it was definitely worth the drop. I'm now playing about $110 for TV (Digital Preferred) and Internet (Blast Tier).

    I'm in a somewhat unique position though where I'm not paying outlet fees and still getting the CableCard credit, so the more cards I get from Comcast, the less money I end up paying overall. Currently the 4 cards I have about offset the HD Tech fee I'm paying for a HD Cable box, which I'll return whenever On Demand starts working on the Premiere.
     
  13. Feb 8, 2012 #8353 of 9367
    unitron

    unitron Active Member

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    Apr 28, 2006
    semi-coastal NC
    Sooner or later they all turn into the "How I'm getting screwed by my cable company" thread.:D:(:mad::eek:

    Can't imagine why.:rolleyes:
     
  14. Feb 9, 2012 #8354 of 9367
    bareyb

    bareyb Under Maintenance TCF Club

    25,955
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    Dec 1, 2000
    Silicon Valley
    FWIW I just got the same story from the girl at Comcast. She said we have MULTI stream cards. Which is to say they only pay for ONE stream. I have to pay $1.10 per card for the OTHER STREAM. So I guess I'm getting screwed too then... Bastards... :p
     
  15. Feb 9, 2012 #8355 of 9367
    Atomic Taco

    Atomic Taco Member

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    Jan 27, 2005
    Seattle
    Remind them that it's one card. One card = one piece of equipment = one charge. Or bring the card back to the office and tell them you want to return half of it.
     
  16. Feb 9, 2012 #8356 of 9367
    bareyb

    bareyb Under Maintenance TCF Club

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    I was afraid to tell them that my Elite has four tuners. They would probably try to charge for another three outlets. :rolleyes:

    I'm gonna try and see if I can straighten this out. Wish me luck... :D
     
  17. Feb 9, 2012 #8357 of 9367
    MichaelK

    MichaelK New Member

    7,308
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    Jan 10, 2002
    NJ
    or ask if their rental DVR's with 2 tuners count as 2 boxes...
     
  18. Feb 9, 2012 #8358 of 9367
    unitron

    unitron Active Member

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    I rest my case.
     
  19. Feb 9, 2012 #8359 of 9367
    bareyb

    bareyb Under Maintenance TCF Club

    25,955
    8
    Dec 1, 2000
    Silicon Valley
    To get things back on track: I just installed a Premiere Elite and it took an entire DAY. It started at 2 pm and ended with the last call from level 2 tech at 9:30 pm at night. Took two trips to my local comcast office (with with 20 minute wait times) THREE CableCARDS to get it working. Every bit of the fault was with Comcast. Apparently they can't enter a number correctly to save their lives.

    Got my last TiVo S3 in 2006 and they STILL haven't figured out how to activate a CableCARD without a Truck roll or Level 2 tech, even 6 years later. Bastards! ;)
     
  20. myosh_tino

    myosh_tino New Member

    58
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    Dec 7, 2004
    Cupertino, CA
    Your story sounds like SOP (standard operating procedure) for Comcast where I live (Cupertino, CA) although I only get charged $1.10 per CableCARD.

    I had the same thing happen to me after a tech visit to replace the cards in my Series3. On my next bill I got hit with a $10 HD fee and $24 in Additional Outlet fees ($8 x 3 outlets). A quick trip to my local service center was all it took get the fees removed.:)
     

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