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Official Comcast CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by amjustice, Sep 14, 2006.

  1. maharg18

    maharg18 Active Member

    3,636
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    Dec 3, 2002
    Chattanooga, TN
    Ok, I have an apparently stupid question. I'm trying to re-run guided setup to select our new digital /WOM lineup. Whatever I do I can't get it to give me a list of lineups, it keeps taking me through a process of asking what networks are on what channels. I just want a list of cable lineups to select from!
     
  2. pl1

    pl1 Active Member

    1,256
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    Jan 17, 2007
    MA
    I may be mistaken about this, but I think it has remembered your zip code. If you try selecting another zip code and then go back and reselect your zip code, you will get a new listting. "I THINK."
     
  3. cJames

    cJames New Member

    3
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    Apr 27, 2007
    How were you able to pick up a CC? I'm in Atlanta also and my second TiVo HD will arrive today via Amazon.

    Having gone through the CC install on my first TiVo HD, I know more about installing CC's than the techs and would love to just pick them up at a Comcast office and do it myself.

    I just checked Comcast.com and they're still saying I need an tech to come out and install CC's.

    How were you able to get them to allow you to pick the CC's up at the office?
     
  4. cjv2

    cjv2 New Member

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    Dec 15, 2009
    Atlanta, GA
    cmaquilino16 still had to have a tech come out to deal with (pair, I presume) the card, ultimately. It's in one of his posts on this page. Best as I can tell, here in Atlanta, nobody on the telephone front lines is able to enter pairing data on your behalf - except maybe supervisors - and good luck getting a supervisor in the first place, much less one who will understand what to do with the information.
     
  5. cmaquilino16

    cmaquilino16 New Member

    58
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    Jul 7, 2009
    United States
    Hello James,
    I went to the chamblee office walked in ask for a card,But I could not do it myself had a tech come out, The only good thing out of it I did not have to pay a tech service fee because I had the card, they sent out tech for cc trouble for free.All working just make sure you select world of more channel guide and not comcast or you will not get info on some of the hd channels.
     
  6. cjv2

    cjv2 New Member

    290
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    Dec 15, 2009
    Atlanta, GA
    FYI, World of More is not deployed everywhere in the Atlanta metro area yet. I am on the South Cobb headend and it is not yet up and running here. There are other parts of Atlanta that report similarly. There is lots of discussion of what is going to come up when, and whether Comcast will even make their own deadlines. Check out the Atlanta, GA Comcast HD thread in the AVS Forum for current chatter on this.

    Channel 843 (FXHD) is one of many that is under "Comcast World Of More Atlanta" but is not under "Comcast" when identifying the cable provider to the Tivo. There are others. But the upshot is that if your area doesn't have World of More yet, the only thing that choosing that lineup is going to get you is guide data and an otherwise blank screen when you tune the not-there-yet channels.

    EDIT: Comcast finally added World of More to my headend today (South Cobb). Woo hoo! Still, there are parts of ATL that haven't been done yet.
     
  7. glynek

    glynek New Member

    3
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    Jan 26, 2010
    Atlanta, GA
    I am interested in purchasing a TIVO HD DVR to use a set top box connected to a cable outlet. I am a Comcast Digital Starter subscriber with one Comcast DVR, one standard digital converter box and one HDTV directly connected to the cable line. I would like to use the TIVO box on the HDTV connected directly to the cable line. I do not need the full offering that Digital Starter provides. I just want to be able to receive and record the Extended Basic lineup with local HD stations.

    I’m confused after reading the comments on many of the forums dealing with these issues. I would like to get specific answers to the following questions preferably from those who own the TIVO HD DVR and have it connect to a cable provider.

    1. Does it have a QAM tuner; i.e. can it receive digital channels (SD & HD) from the cable provider without a cable card?

    2. Can it act as a set top box connected to the cable system to receive their basic cable offering without a cable card?

    3. Will it work without a TIVO subscription?

    4. Will it always record programs without a TIVO subscription by manually setting the date, time and channel of the program to be recorded?

    5. Can it access services like Netflix without a TIVO subscription?
     
  8. bicker

    bicker bUU

    10,382
    43
    Nov 9, 2003
    Georgia
    1. Limited - You can manually tune them in, but that's about it. No program guide data mapping. That comes from the CableCARD.
    2. Limited - You can manually tune them in, but that's about it. No program guide data mapping. That comes from the CableCARD.
    3. Limited - You can playback previously recorded material, but that's it. No new recording; no broadband features; etc.
    4. Never
    5. Never
     
  9. schwinn

    schwinn New Member

    291
    0
    Sep 18, 2004
    glynek - bicker's got you covered.

    Your alternative is to use OTA-antenna for your digital/HD, in which case you don't need cable at all. Of course, you will lose cable TV completely in the process.

    Most cable companies are going towards digital encrypted cable-channels anyway, so aside from broadcast, in the "future" you won't get any cable-TV channels anyway, making cable+TivoHD without cablecards pretty pointless.

    So, you can either get OTA with the TivoHD, or get cablecards+cable with it...

    For now, you may get analog, of course... I don't know whether Atlanta has switched over yet (search around for more detail on that...)
     
  10. cjv2

    cjv2 New Member

    290
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    Dec 15, 2009
    Atlanta, GA
    Some of Atlanta has switched, some of Atlanta has not. It's a mixed bag. This thread on the AVS Forum is a good place to ask about specific areas in the ATL metro area.
     
  11. cJames

    cJames New Member

    3
    0
    Apr 27, 2007
    Thanks for the reply.

    But from your previous post, "What the super found out the I needed the digital package to make the card work on the tivo", if I understand correctly it wasn't that you couldn't get the CC to work yourself, it was an issue with the digital package you selected on your TiVo or Comcast didn't have you correctly subscribed to a digital package.

    Is that correct?

    The hard drive went out on my first TiVo HD and after installing a new hard drive, I had to pair the CC's. I was able to get a supervisor to do it for me over the phone (after a lot of run around from customer service) without needing a tech to show up.

    I think I'll take my chances and go to the Chamblee office to see if I can get the CC's and then take my chances getting a supervisor who knows what he/she is doing. I just hate wasting half a day waiting on a tech to show up without the CC's, then reschedule, then get a tech that knows nothing.

    Quite a company Comcast runs.
     
  12. Guipo

    Guipo New Member

    6
    0
    May 3, 2005
    Thanks for all you're help guys! The email to comcast did the trick. I guess someone had imputed the wrong number somewhere, and none of the phone techs caught it. Thanks for your help!
     
  13. selfee

    selfee New Member

    8
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    Sep 27, 2007
    After the usual travails (multiple truck rolls, multiple phone calls, etc.) that everyone else on this board has experienced, I have 3 functioning HD boxes (2 with S cards, 1 with an M card). I get HBO/Max, digital sports package, and the usual HD channels. Thinking about adding Showtime to catch Dexter and some of their other original series.

    Most recent box was particularly annoying, because they deauthorized one of the other cards when authorizing the 3rd box, which required yet another truck roll for a Comcast ee to come and read the numbers off the screen that I could have punched into a voice response system myself. (They set up an automated system for their freebie digital adapters... why not the same functionality for cable cards? And do cablecards not have some sort of checksum that would allow the operator to check whether the number is good?)

    Anyway, what sort of effort does it take to get new channels onto existing cards? Would a new channel lineup automatically be added to the existing lineup, or does each card have to be reauthorized for the added package?
     
  14. cjv2

    cjv2 New Member

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    Dec 15, 2009
    Atlanta, GA
    I don't know the specific details on this, insofar as what hits need to be sent to the cards - but I don't believe it requires that the pairing be redone. In short, no truck roll for channel adds.
     
  15. Feb 1, 2010 #7115 of 9367
    ghuido

    ghuido New Member

    311
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    May 8, 2007
    It looks like my Comcast Lineup is switching for World of Comcast ... I got a large number of 8XX Channels and I can actually get signal/picture on them and have program guide information for them.

    Comcast.com Official Channel Lineup Page does not have them listed.

    WAs wondering if anyone has experienced this large change already and what has happened to all your season passes for the old channels? Do I have to redo all the season passes? Will Comcast just decide to drop the old channels any time now?

    Thanks
     
  16. Feb 1, 2010 #7116 of 9367
    cjv2

    cjv2 New Member

    290
    0
    Dec 15, 2009
    Atlanta, GA
    We just went through this for my cable headend, though I manually switched my channel lineup to World of More (you can select either WOM or non-WOM in my zip code, though obviously the actual channels you can tune are defined by what the cable company is sending down).

    The only season passes I had to redo were ones where I wanted to have them pointed at an HD channel that I previously only had the SD version of. Otherwise, so long as you still get the channel, I imagine the pass will still work.

    As to what Comcast is going to do with the 'old channels,' who knows. They certainly aren't saying that they're going to start killing anything off... with the exception of all the standard bits of the analog-to-all-digital conversion stuff.
     
  17. Feb 2, 2010 #7117 of 9367
    slowbiscuit

    slowbiscuit FUBAR

    3,507
    19
    Sep 19, 2006
    In the ATL
    Yep, that's right. I redid a couple of SD channel passes but all the HD ones still work after the conversion, because the old HD channel numbers didn't change. We just got a lot of new ones with new numbers.
     
  18. Feb 2, 2010 #7118 of 9367
    jneugeba

    jneugeba Member

    583
    2
    Jan 20, 2004
    Denver, CO
    Quick question - I have gotten everything set up and working with plenty of time for the Olympics! YEAH!!! (Guide data has started loading!) The one thing that seems odd is whenever I click the tivo button, i see the tivo main screen for a second, then it goes black for a little bit, then comes back up. The same things happens if we go between the two live tv choices - a quick peek (sometimes, but if not always followed) then a black screen followed by the program. Is this normal? I never had this problem with my S2 - changing showed up right away. Thanks!!!!
     
  19. Feb 3, 2010 #7119 of 9367
    TypicalMe

    TypicalMe New Member

    55
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    Oct 21, 2008
    Just wanted to report back with successful install- Memphis, TN. CC tech installed M-card, new setup is up and running, working great. Now for the cable bill to come in...:)
     
  20. Feb 3, 2010 #7120 of 9367
    pdhenry

    pdhenry Safety Pin

    17,251
    91
    Feb 27, 2005
    PA
    Sounds lik the TiVo is changing output resolutions (the TiVo menu is rendered at stretched 480 resolution and TV programming is at 720p or 1080i) and your TV is resyncing to the new resolution.

    Go to TiVo Central / Message & Settings / Settings / Video Settings / Video Output Format
    and rather than "Native" or "Hybrid" select something like "1080i Fixed"

    The info in the TiVo menu suggests that you should be using Native if your set supports all 4 modes but it does cause the sort of glitches you see. I don't see any artifacts of letting the TiVo rescale everything to 1080i.
     

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