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Official Comcast CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by amjustice, Sep 14, 2006.

  1. real_goose

    real_goose New Member

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    Oct 24, 2009
    Tampa FL
    I had Comcast install 2 cable cards in my HD and everything went well. I subscribe to limited basic for $15.99 month. I had to call more than once to find a CSR who knew the correct price. The first card is free and the second card is $2/month. I have no Comcast boxes and keep basic service for the multiple older analog only TVs in the house.

    There are several advantages to using cable cards. All the channels are now easily 'tunable' versus being hidden on virtual channels like 100-9. TiVo guide only lists channel information for the virtual channels if cable cards are used. (Something I think TiVo should fix.) All channels are digital so no more gray screen of death which happened twice in 2 weeks.

    The installer brought 3 cards and the first 2 worked. He had a hand held terminal and wanded the bar code on the card and inserted them 1 at a time. When the TiVo screen came up he enter the information into the terminal and then had me test the card on channels I did not get before. Very smooth and quick and he did not need to make phone calls.
     
  2. Puppy76

    Puppy76 Active Member

    1,182
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    Oct 6, 2004
    Glad you were able to get it for apparently the right price. Comcast was trying to charge me $16/month on top of the $15+ for cable...despite that being both contrary to their stated prices, and presumably illegal.

    Gave me the excuse to finally cut the cord and ditch them though. They COULD have had my money if they wanted it...
     
  3. bicker

    bicker bUU

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    Nov 9, 2003
    Georgia
    Actually, service providers can charge individual customers market rates for CableCARD rentals. They are regulated only with regard to the average price for CableCARD rental company-wide.
     
  4. Puppy76

    Puppy76 Active Member

    1,182
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    Oct 6, 2004
    That seems rather...dubious.
     
  5. bicker

    bicker bUU

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    Nov 9, 2003
    Georgia
    It is what it is. We don't necessarily have to like the laws; indeed laws are typically a reflection of a balancing of opposing interests, rather than the imposition of one specific interest. Therefore, it is exceedingly rare for anyone to be 100% completely happy with the way any specific law is.
     
  6. scooterboy

    scooterboy Coney Island Small

    29,953
    30
    Mar 27, 2001
    East...
    I'm in this exact same situation. Two tech visits, and they could not get it working. I pointed out the screen you mention above, and all that's missing from it, but they didn't care about that.

    The "cablecard guru" is supposed to call me to schedule a visit, but it's been 5 days and I haven't heard a word.

    If he fixes it, I'll report back what the solution was.
     
  7. teenie1

    teenie1 New Member

    12
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    Oct 17, 2009
    In the Chicago area. We now have two big TVs (lived on the 25" tube for several years!). Each TV has its own Series 3 HD TiVo. For one TiVo, we have lifetime service (TV #1), we don't have TiVo service yet on the other (TV #2). Just set up TiVo #2 today, we are using wireless USB for both, I created a home network with desktop, laptops and TiVos (same as at my old house).
    We currently do not pay extra for HD service from Comcast. On TV#1, we are receiving all the HD versions of the stations in our package. On TV #2, we are only receiving HD for the local networks (ABC, NBC, etc). The other HD channels (where we subscribe to the matching SD) have a blank screen.

    Can anyone help me get the remainder HD stations on TV #2?

    Thanks!
     
  8. angra

    angra New Member

    155
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    Apr 12, 2002
    Guys,

    I have tried to search the thread but it is a big thread! I haven't found this answered explicitly. My questions pertain to the Atlanta market.

    I am not a comcast customer, but my parents are. They have an old 2-tuner analog tivo and have been transitioned to nearly all digital service. So, they can't really dual-tune any more and I am considering giving them a TivoHD so that they can recover dual tuner service. I asked my dad to call Comcast and find out their cable card policy and pricing.

    He said that Comcast reported that he could exchange one of the boxes on his account for _one_ cable-card, but that additional cards would be $5.99 per month, which he is not inclined to pay.

    A few questions for the Atlanta area customers:

    * $5.99 per card seems high - is that the price per card that you have seen? I thought that there was a FCC mandated cap of less than that.

    * One card would do if it's in a m-card. Is it possible to get an m-card on request? Is it possible that Comcast knows that tivos need m-card and just do that for tivo customers without going into detail about it? I wasn't on the phone, so my dad may have mentioned the tivo, or not.
     
  9. bicker

    bicker bUU

    10,382
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    Nov 9, 2003
    Georgia
    You're right to ask for replies from Atlanta-area customers. This may be different from area to area. For comparison, here in Boston, they have a special code for "second CableCARD in the same device", and that's $1.75. I think that $5.99 number is probably the same as what we pay here, if there is not such a code available.

    There is no such cap. Rather, the average rate charged for CableCARDs... averaged over the entire country... is reviewed by regulators.

    Again, you'll want to get a local answer, but I think this is becoming less of a concern, as S-cards are becoming a lot less common.

    First, there is no TiVo bias in this regard. The TiVo S3s work just as well with S-cards as with M-cards. Second, generally, Comcast isn't going to note, or consider, the destination of the CableCARD until they're in the home. Request an M-card. Hopefully that's what you'll get.
     
  10. wighty

    wighty Wighty

    6
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    Nov 17, 2009
    Bridgeton, NJ
    FWIW, the equipment charge in Comcast's So. Jersey service area for each CableCard after the first free one is $1.50/mo.
     
  11. angra

    angra New Member

    155
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    Apr 12, 2002
    bicker,

    Thanks for your response. I should clarify that I need to figure this out in advance, if possible, because my parents will _not_ want a new tivo if they have to add 6 bucks to their monthly bills in order to get the benefit.

    Also, I misspoke regarding tivos "need"ing m-card - rather, I meant "is it possible that Comcast understands that tivos can benefit from the m-cards..."

    I did not know that s-cards are becoming uncommon. That is very helpful. Thanks again for your response....


     
  12. bicker

    bicker bUU

    10,382
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    Nov 9, 2003
    Georgia
    The main reason that the S-cards are becoming less common is that Motorola doesn't even produce S-cards anymore, only M-cards.
     
  13. slowbiscuit

    slowbiscuit FUBAR

    3,506
    19
    Sep 19, 2006
    In the ATL
    $5.99 is the standard extra outlet charge, which you'll pay regardless of card or box. If you exchange a box for a card, you just have to pay the install charge (something like $17.50). And yes, they do have M-cards. No, you can't pick one up and install it yourself, because they don't trust you.
     
  14. angra

    angra New Member

    155
    0
    Apr 12, 2002
    Slowbiscuit,

    Thanks for your response! You say "they do have M-cards". Is there any way to ensure that that's what you get when you request a card?

    I think having a tech come do the install should be fine for them. $17.50 is not onerous.
     
  15. wp746911

    wp746911 New Member

    135
    0
    Feb 18, 2005
    I just got my cablecard (SA in Houston) setup and seem to get all my channels- thing is it shows a lot more channels in the guide than what I actually get- is there a way to have it only display what I actually receive?
     
  16. bicker

    bicker bUU

    10,382
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    Nov 9, 2003
    Georgia
    Yes. In the Settings there is a configuration screen for the Channel List, and you can deselect the channels you don't receive.
     
  17. wp746911

    wp746911 New Member

    135
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    Feb 18, 2005
    I guess I knew I could deselect them manually (I do that for channels that I receive and hate- like local public access) but I was hoping the tivo could filter and not display channels that I don't receive---digital cable goes up to 1000 and I could be manually deselecting a hundred + channels...
     
  18. bareyb

    bareyb Under Maintenance TCF Club

    25,944
    8
    Dec 1, 2000
    Silicon Valley
    You are wanting it to "scan for channels" like TV's used to do. THAT would be awesome, but unfortunately the only way to do it is manually. It's not SO bad, because you can use the "down arrow" and "select" button to select/deselect (it toggles) so it speeds up the process quite a bit. It's definitely tedious, but it's the only way...
     
  19. jon96cobra

    jon96cobra Member

    73
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    May 24, 2006
    Northern VA
    I have a scheduled appointment with Comcast Saturday at 8am -12pm for a new install for 2 cable cards. Made sure to schedule early in case the tech runs into problems I can have it cleared up before Sunday.
     
  20. drhankz

    drhankz New Member

    306
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    Jan 14, 2008
    Salem NH
    If you really NEED 2 CableCards - lets HOPE he brings 4 :cool:
     

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