Having had the fear put into me by this thread-- I have been trying to get an M-Card shipped to me, or pick one up. I have a set top box, and 2 DTA's- which they don't care if they ever get activated, or get returned. I have spoken with representatives on the 800 line at least twice. First I was told I could pick one up from one of the "offices". however they will NOT give you a phone number for them. I live north of Atlanta, and not all the locations are convenient (nor will they publish them anywhere) I went to one location- waited in the line of people- and lo- they did not have CC nor did they expect to have any. Came back- called the 800 number after I got passed along the line (escalating to another analyst who can take care of this) I got some *frosty* lady who couldn't figure out why I got transferred to her, gave me a phone number for a Comcast office ( which I had already tried and it was out of service) then another location about 30 miles where I could go (and *hope* they have them- but no phone # given)After declining to go that far basically was told -though not in so many words- to schedule a tech and go jump in a lake. So I tried the online live chat- same thing- got a person, who escalated it to another analyst- Who told me I could get the CC shipped- gave them all the identifying data, got an order number, etcetc. (and I printed out this session) Then the CC never came so 2 weeks later I contacted them again- online live chat to see if they could track the order #. well after again being escalated to an analyst who could help me- seems the order was..not traceable- lost?? So she placed another order, again assuring me I could get the CC shipped and it would cost $1.50 for the CC and $9.95 for shipping. Fine- to be added to the Comcast bill. Printe dout this conversation also. 3-5 business days to ship. Yesterday- after again not receiving anything for over a week- I again ontacted online live chat- This person was highly apologetic, and informed me that DTA's had been ordered- for me, but hadn't I gotten them. I told him I got the DTAs back the first of July- had never activated them and needed CABLECARD. Ok- stayed pretty calm, but the end result was him scheduling a tech to roll a truck (for free due to all my problems!!) who would bring a CC and get me all set up sometime between the hours of 11-2 on Thursday 2 weeks from now. I said that would be great *if* this tech knew what to do. I was assured it would be fine. He apologized that I had no other options for this. Ok- I didn't tell him I had several options- but NONE of them would involve being a Comcast customer. FIOS is almost here, ATT U-Verse is close and there is always Direct TV or just going with Antenna- as I am not getting much more than that right now. In all of these situations I explained it would be going in a Tivo HD. They seemed fin ewith that. But now- I have no idea what to expect when this tech gets to my door. Reading through these threads- I have very little faith that he will have a clue. The Tivo is updated, and chugging along like it thinks it knows what to do- but of course cannot get channels above 30 even though it seems to have the channel listings correct. I have 3 Tivo units attached to this TV. An old one I use pretty much as a place to save extra analog shows, and for the DVD drive. The Series 2 I can still record 2 programs at a time- 2-30, but that works great. I only need to worry about the HD so I can record the upper digital channels (which I am now missing- SyFy I miss you!!) We have the basic digital package. It is my hope that this will be a short process- that billing won't mess up - and that somehow I will get charged for extra outlets or more services- when really this all comes from through one outlet to one televison. It truly seems Comcast in different areas, has different philosophies about that and what is charged/billed. Not sure I have aproblem yet- just venting I guess. And appreciate this forum that I can refer to if it messes up.