2 weeks ago I moved into a townhome in Morgantown, WV. The townhome operators pay for my comcast internet and expanded cable. I called 1800comcast the day I moved in, and the nice phone lady said I could go to the comcast office in morgantown to pick up my cable cards and install them myself. I've done this on Time Warner, where they activated them over the phone for me. I went to the office, and was informed that they do NOT allow this, and that I'd have to pay for a truck roll to have them installed (I say "them" because the phone lady and the office lady said that they ONLY have S-cards, no M-cards.) So they made an appointment for me to have them installed, the next week. A comcast contractor arrived and asked what we needed (he didnt know?) and when I said cablecards, he said that his contracting company doesn't do cablecards, so he left, and made an appointment for me to have a REAL comcast tech come out the NEXT week (today). Finally the real tech came over, and he actually had an m-card, and he actually knew what he was doing. 10 minutes later everything's set up and I'm only paying for one card. The run up sucked, but the end result is good.