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Official Comcast CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by amjustice, Sep 14, 2006.

  1. secondclaw

    secondclaw Member

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    Oct 3, 2004
    Florida
    I had that also until last month ... Back in the beginning of the year they charged me for additional DO, but they dropped it, so I paid on ly 6.95 per card - no other fees. Last month they added a $2 charge for CC tracking.

     
  2. stujac

    stujac Member

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    Jan 26, 2002
    Yeah, I'm afraid of that. I guess I can return their box as I only use it for one show.
     
  3. ffitzgerald3

    ffitzgerald3 New Member

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    Aug 17, 2007
    I am in the suburban Chicago area.
    Comcast does (by law) carry the over the air signal for local HD stations with the same numbers as the over the air signal, 5.1 etc. If you hook the incoming cable to your Tivo or Digital tunner TV with no cable box you will see them. (with no Tivo guide data). They rearranged numbers last year so they match the OTA station numbers.
    If you get the basic digital package which used to be the extended basic package + digital starter you get a free multistream card for Tivo which remaps the local HD stations to the Comcast channel numbers, with guide data.
    I pay for the basic package- about $65/month including local taxes. There is no charge for the cable card , outlet fee, HD charge or Comcast box charge
    I split the incomming cable to feed both the Tivo and the TV so I can record 2 shows and watch a third live program. If I watch directly on the TV I just tune to the OTA channel number rather than the Comcast number that I use with Tivo.
     
  4. andcbii

    andcbii New Member

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    Jul 14, 2009
    I have a TiVo HD XL and have comcast in the Chicago suburbs. I wanted a CableCARD so i could get program info for HD channels. Currently i'm only paying for basic service, channels 2-21. Even though i'm only paying for basic service i am currently getting all the digital starter channels, 2-75, via analog signal. If i hook up a TV directly to the cable i get all the analog channels. After i got my cablecard all the analog channels i was getting "for free" disappeared and were replaced with a black screen. The only analog channel i'm getting now is the weather channel, 40, which isn't apart of the basic service.

    I was wondering if comcast is blocking these channels to my cablecard or is the cablecard broken? I find it weird that if they are blocking the channels that somehow the weather channel isn't blocked... Anyone have an idea?
     
  5. DonnieZ

    DonnieZ Member

    33
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    Feb 12, 2007
    Comcast is here now to install my CableCard into my TivoHD...

    Been here for about an hour and no joy... This is the second card. Both cards only receive channels 21 and below.

    Our tech is good, he's been to our house before and knows his stuff. He's done CableCard and Tivo before.

    I'm hoping he doesn't have to leave without it working...

    Any advice here??!?
     
  6. MediaLivingRoom

    MediaLivingRoom New Member

    1,233
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    Dec 10, 2002
    Maybe your account numbers got mixed up.
     
  7. andcbii

    andcbii New Member

    4
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    Jul 14, 2009
    I'm having a similar problem, read post before yours. Please post up if you get a fix.
     
  8. golegappa

    golegappa New Member

    1
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    Jul 16, 2009
    I also had the similar problem, the technician came and he tried to install,
    the card was able to get paired, but it was not getting the encrypted channels.

    Only the basic channels,

    did anyone faced the similar issue and what was the solution...
     
  9. romulus

    romulus New Member

    8
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    Jan 6, 2005
    The frequencies for cable channels 2-13 are identical to those for broadcast channels 2-13. It almost sounds to me like your cable box doesn't serve those channels at all, and the digital television signal in your area is so strong that you're picking it up without an antenna. Either that or your cable box is a better antenna than your actual antenna. :)

    It makes sense that you don't get guide info for those channels when you configure Tivo in cable mode, because Tivo will be looking for guide info for your cable provider and service area channels, and this will NOT include info for broadcast channels.

    It almost seems like a flaw in the Tivo tuner scanning that it notices and collects broadcast channels when it's configured for cable input.

    (Back in college people in one particularly tall res hall used to increase their broadcast reception by plugging their TV into an inactive cable socket. As the whole 10 story building was pre-wired for cable, the wiring acted like a 100-foot antenna. So the whole "cable box better antenna than an antenna" theory is not entirely crazy.)
     
  10. jludman

    jludman New Member

    16
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    Aug 13, 2005
    I got a $99/mo bundle from comcast at my new house, which includes one of their HD DVRs. I don't use their DVR, but they set it up on my low def TV that's in the basement, since I was forced by the bundle to have it.

    Now, they are charging me $6.95x2 = $13.90 for 2 "additional outlets" to run my TiVo. So far, 3 different Comcast people have told me that I must keep their DVR or I will pay $50/mo more, and that each cablecard will count as an additional outlet for $6.95. I'm sure I can get this down to $6.95 + $2.05 if I keep hammering at them, but $9/mo to run the TiVo I paid a ransom to get lifetime subscription on is very offensive. Is TiVo or other CableCard device manufacturers fighting these predatory pricing tricks that Comcast is using?
     
  11. roamer09

    roamer09 New Member

    1
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    Jul 17, 2009
    First time post and new Tivo owner here. On the subject of cablecards, Comast doesn't seem to have a clue how to handle them. I been trying for 2 days to get cablecards installed in my new HD Tivo. It's been nothing short of a nightmare, almost a bad sitcom. First day they sent a tech. with the wrong type of card (need Scientific Atlanta not Motorola), he never installed them before and knew nothing about them. He took care of the digital cable install. but was on the phone with Comcast for nearly an hour before he realized he had the wrong card. Another tech showed up this morning and thought he was here to install digital cable...had no mention on his work order about cable card. He called his supervisor who tells him warehouse is closed and they have no cablecards. Something about they need programmed for my address and can only sit for so long before they deactivate. Needless to say I'm upset, ready to return the Tivo, pull the digital cable out and go back to satellite. Anyone have a clue about how to get a fire under Comcast? Still have only basic cable due to no cards. If I posted this in the wrong place moderators please move it. Thanks
     
  12. dswallow

    dswallow Save the Moderatоr TCF Club

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  13. zabolots

    zabolots Member

    75
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    May 24, 2007
    NW Chicago...
    I got the $99/mo HD Triple Play offer recently as well (Chicagoland) and I told them that instead of their DVR I needed 1 MCard or 2 SCards. They installed an MCard into the TiVo, no Comcast DVR and I still get the $99/mo rate, plus ~$2 for the CableCard and ~$3 for the cable modem/voice TA.
     
  14. jludman

    jludman New Member

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    Aug 13, 2005
    $99 + $2 would work for me. I guess I'll keep trying until I get someone that'll let me do that. I think they can set up their bill however they want, I just gotta find someone that says "okay" to M-card replacing their HD DVR.
     
  15. zabolots

    zabolots Member

    75
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    May 24, 2007
    NW Chicago...
    OK, so as I mentioned previously, I signed up for the HD Starter Triple Play. The channel packages for my area can be seen here.

    My TiVo guide shows me channels that are part of the "Digital Classic" tier. However, when I try to tune to these channels I get a blank screen. When I set up a recording for one of these channels, it fails to record and the message states that I'm not authorized to view the channel.

    I contacted Comcast online with their chat feature and that rep said I should get these channels. She said that the HD Starter Triple Play lineup could be seen using this link (can use nearby location Persimmon Ln, South Elgin, IL 60177), which shows that the "Digital Classic" channels are included. She said that I needed to call in to get the channels added.

    When I called the rep said that the "Digital Classic" channels are not included in my package, regardless of what the first rep said.

    So now I'm confused because I thought that with CableCards I would only see channels in the guide that I'm supposed to receive. All of these "Digital Classic" channels are in my guide but I can't view them. Should I have to manually remove channels from my guide or should I be authorized any channel that is listed in my guide?

    Any ideas/suggestions?

    Thanks...Scott
     
  16. dswallow

    dswallow Save the Moderatоr TCF Club

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    You have to remove channels from your lineup that you don't subscribe to.

    If you check out the section that just has cable TV packages... not the triple play packages, you'll see a better listing of which packages incorporate which groups of channels.

    For example:
    HD Starter --> Digital Starter -> Doesn't include "Digital Classic"
     
  17. bkdtv

    bkdtv New Member

    7,902
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    Jan 9, 2003
    DC Metro Area
    Did anyone on Comcast record Dark Blue last week? If so, what is the recording size as reported by the TiVo's Program Details screen?
     
  18. dswallow

    dswallow Save the Moderatоr TCF Club

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    What are you ultimately looking for? Explaining the strange MPEG-like blinking on black screens for any TNTHD show?
     
  19. mchief

    mchief Morey

    335
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    Sep 10, 2005
    Alexandria, VA
    Tivo shows 8000MB for Dark Blue and 8060MB for Leverage.
     
  20. zabolots

    zabolots Member

    75
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    May 24, 2007
    NW Chicago...
    So the posts I've read which stated that when using a CableCard with a Series3 said the guide will only show the channels you are subscribed to are incorrect? If so, I'll try to figure out how to remove the channels from the guide. I'm just wondering where the confusion comes from.

    Scott
     

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