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Official Comcast CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by amjustice, Sep 14, 2006.

  1. jeffw_00

    jeffw_00 Member

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    Sep 19, 2000
    has anyone picked up the cable cards at their local office and had success?
    /j
     
  2. pdhenry

    pdhenry Safety Pin

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    Feb 27, 2005
    PA
    Not possible here. I tried.
     
  3. seanmcsean

    seanmcsean Comcast H8r

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    Dec 17, 2008
    NL CTY CT
    I'm still knocking on wood, but my TiVo HD and cablecard are still working 100% well. Watched some comedies on CBS tonight and paused to finish up dinner. Came back and skipped all the commercials.

    I love this thing!
     
  4. jeffw_00

    jeffw_00 Member

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    Sep 19, 2000
    What COMCAST's position on SDV?
     
  5. cuyahoga

    cuyahoga New Member

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    Nov 15, 2002
    Warwick...
    I was pleased that this weekend, Comcast installed an M-Card in my TiVo HD. It took 45 minutes since the cable installer unplugged the coax cable from my TiVo to check the signal strength/integrity/etc and forgot to plug it back into the TiVo.

    Whoops.

    ;)
     
  6. dswallow

    dswallow Save the ModeratŠ¾r TCF Club

    50,975
    31
    Dec 3, 2000
    Long...
    Comcast uses SDV in some markets and provides free tuning adapters to TiVo users.

    It does seem Comcast has slowed their original SDV plans and is now pursuing analog reclamation as a way to increase digital channels provided in various markets.

    SDV had been planned to be deployed to about 15% of their markets by the end of 2008. Analog reclamation and going all digital was planned for about 20% of their markets by the end of 2008. I'm not sure what the actual numbers ended up being, though.
     
  7. jeffw_00

    jeffw_00 Member

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    Sep 19, 2000
    So Doug - they're -not- "slow releasing" the SDV units to increase their DVR rentals?
    /j
     
  8. drhankz

    drhankz New Member

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    Jan 14, 2008
    Salem NH
    Like I said in previous posts - the Tech talks to people the end user
    can not access. The results are USUALLY always better :D
     
  9. ccarollo

    ccarollo New Member

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    Jan 4, 2009
    We picked up an M-card at our local (north Seattle) Comcast office and installed it just fine. Just a call in to Comcast to pair it and we were good to go.
     
  10. Wiley1

    Wiley1 New Member

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    Dec 14, 2008
    The day before the CC was scheduled, the Comcast tech called to warn me that that I would actually be losing channels because the "clear QAM" channels are not in the basic package. Either he right or he was being lazy.
    I'm just asking if anybody here is able to get digital channel through the Tivo channel guide and how they did it.
     
  11. pdhenry

    pdhenry Safety Pin

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    Feb 27, 2005
    PA
    On the Comcast website there's a lineup page that shows what's included in each tier. Have you looked there?

    Before I had the CCs I could tune the ClearQAM channels but the TiVo guide didn't know how to map the lineup to them.
     
  12. jeffw_00

    jeffw_00 Member

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    Sep 19, 2000
    In MA - they won't let you do this - they want their $17 for the truck-roll

    (or my guess is that most people can't do it right, and they can't charge if they're 'fixing' something, but they can if they're 'installing' something)
     
  13. pdhenry

    pdhenry Safety Pin

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    Feb 27, 2005
    PA
    I'm sure that's Comcast's thinking but if they use a contract installer rather than a qualified tech, the installer will be more clueless than you are, by virtue of your having read these threads.
     
  14. miketo

    miketo New Member

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    Nov 28, 2007
    Wow, either you were lucky or the Aurora Comcast office has finally learned a few tricks. I tried the CableCard thing nine months ago. We had to pay a roll fee, a guy came out, fumbled on the phone and with the card for forty-five minutes, then had to leave on another call. Never did get HD schedule info. I returned the card -- and Comcast refused to refund the roll fee. :(

    As they say, once burned, twice shy.
     
  15. a68oliver

    a68oliver Member

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    Jul 15, 2000
    Crawfordsvil...
    Unfortunately, not all Comcast areas break down the channel lineup by tier. My area simply shows "all channels" and it isn't even up-to-date. If I go look at the TV schedule on Comcast, I can find the correct channels for my area, but the lineup for my area is still several months behind.
     
  16. pdhenry

    pdhenry Safety Pin

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    Feb 27, 2005
    PA
    Does it confirm what channels are in Limited Basic? My lineup shows that the digital and HD local channels are part of limited basic.
     
  17. c3

    c3 TiVoholic

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    Sep 8, 2000
    Silicon...
    What did I make up? Other members and I have already answered your question, but you continue to believe in the Comcast technicians who don't know what they are talking about.
     
  18. bakerja

    bakerja New Member

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    Sep 3, 2008
    I just got installed from Comcast in Nashville and had a pretty good experience. I dropped AT&T DSL/phone and picked up Comcast digital starter/phone/internet. Everything works but when the installer was talking with the Comcast dispatcher, he was told that M-cards are problematic and my channels "WILL" drop after a few days. They said I should return the M-card when this happens and pick up 2 S-cards at the Comcast office.

    Have any of you heard of this problem?

    Thanks,
    JAB:confused:

    edit: this is a tivo HD DVR
     
  19. dswallow

    dswallow Save the ModeratŠ¾r TCF Club

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    Long...
    The dispatcher is another clueless person. If your channels drop out, the mostly like cause will be them not having configured the cards with correct billing codes on your account. Just call back and speak to someone with a clue if it should happen, or email ComcastCares (just search on the forum for all the contact info) and let the corporate office pass your problem down to a technician with a clue for you.
     
  20. MisterWho

    MisterWho New Member

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    Oct 7, 2007
    The problem that my grandmother was having getting her mcard installed and all channels tuning was solved Tuesday with the tech showing up stating "I dont konw anything about these Tivo Cards(!)" but calling in and speaking to someone for all of maybe two minutes.

    I know what you say is true, just wish we did have access to these people who are needed to fix cablecard issues without numerous calls and multiple appts. Until using the "Email Rick" route, we were told by every phone CSR that "you're not supposed to get those channels."
     

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