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Official Comcast CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by amjustice, Sep 14, 2006.

  1. thisisnotadrill

    thisisnotadrill New Member

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    Aug 6, 2008
    the analog stations shouldn't be in HD anyways so that shouldn't be a problem, especially if it worked when the cable was directly connected to the television.

    I've been having my own problems getting comcast cable cards but thus far its been a problem of getting the cablecards to my tivo, not getting them installed correctly. Today was supposed to be the day, but now its tomorrow at 7am. The tech who i talked to today adn who is going to do the install has actually never seen cablecards before, only heard of them! this should be fun, im just going to be ready to walk him through it (even though i have never done it either).
     
  2. elicariota

    elicariota Atlanta Comcast/TiVo

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    Aug 18, 2008
    Atlanta
    You're in for an interesting day tomorrow, for sure.
    So you're able to get the analog stations using the card-less TiVo?
    What's your secret?????

    Elizabeth in ATL


     
  3. c3

    c3 TiVoholic

    3,067
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    Sep 8, 2000
    Silicon...
    Is the coax cable connected to the "cable" input, not the "antenna" input?
     
  4. cluelesspa

    cluelesspa New Member

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    Jun 19, 2008
    Pittsburgh, PA
    Have you tried looking at your SETTINGS section for DISPLAY output on the TIVO. make sure it is NOT set to AUTO ... set it to 480i fixed or something like that. the Tivo maybe sending it out 1080 hd anyway for output to the TV. so force the TIVO to send it out NON HD.
     
  5. cluelesspa

    cluelesspa New Member

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    Jun 19, 2008
    Pittsburgh, PA
    I am guessing they just FINALLY got someone on the other end to enter in the proper codes correctly and it took. that is the big MISTERY to this process. Finding someone on the COMCAST side that knows how to pair and activate the Cable cards in the COMCAST system properly. I would guess removing all cards ect. was not the solution. just getting it put in right in their system was the solution. but glad you finally got it working.... a nice feeling, eh?
     
  6. elicariota

    elicariota Atlanta Comcast/TiVo

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    Aug 18, 2008
    Atlanta
    Yes, although I did try both. TiVo is set to look for the signal via cable, not antenna.

     
  7. elicariota

    elicariota Atlanta Comcast/TiVo

    6
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    Aug 18, 2008
    Atlanta
    The TiVo display was set to 720i? (something in the 700s), but I bumped it down to 480i a few days ago as suggested by TiVo tech support.

    Our package with Comcast is Digital Starter. This doesn't mean that all channels are digital, right? Comcast says that digital programming starts in the 70's, but read in a forum that in some areas, ALL the channels are digital.

    This should be such a simple configuration. Cable to TiVo, A/V cables from TiVo to TV. I'm using an S-video/audio cable that connected the DVD player to the TV, but I've also tried the RCA video plug.


     
  8. slowbiscuit

    slowbiscuit FUBAR

    3,501
    18
    Sep 19, 2006
    In the ATL
    Digital Starter in the ATL still has all the expanded basic analog channels, and you should be able to get them all. I got the gray screen too after first hooking up my Tivo, but after a reboot was able to see the analog channels without a card (this is the 'first out of the box gray screen bug' that others have seen). But I am using HDMI connection with Tivo set to Native output and all channels were fine until I got the Cablecard (but that's another story that I posted earlier).

    Good luck with the card install in the ATL because it's a joke, sadly. You might need an area supervisor and/or a lot of luck, because even if you get the card there's a good chance it will not have been setup properly for your headend and Tivo.
     
  9. elicariota

    elicariota Atlanta Comcast/TiVo

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    Aug 18, 2008
    Atlanta
    By reboot, do you mean going through the initial TiVo setup again?


     
  10. joe mama

    joe mama Member

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    Oct 29, 2002
    SJ, CA
    I picked up 3 new cards today and when I called Comcast for pairing they say the cards I have are already paired. They say they can't change the pairing and I have get new cards or have a tech come out. Oh, and this is the 2nd day in a row this has happened. Any ideas?
     
  11. thisisnotadrill

    thisisnotadrill New Member

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    Aug 6, 2008
    In my area (northeast philly) the analog cable has a completely different channel lineup than the digital cable as far as channels 1-72 (or wherever analog ends) is concerned. its very odd. Also, just from quality differences I think they do redundantly send all the channels in the analog lineup digitally as well.

    At anyrate, I can't really help you as I am a tivo n00b. I just plugged my cable in and it worked. the guide data was all wrong because it had the digital lineup and at the time the tivo was only getting the analog lineup so the tivo was mostly useless, but it did work.

    and my cablecard install went flawlessly this morning, well other than the tech being an hour late because his truck was backed up into in the dunkin donuts parking lot before my appointment. he also had a lot of misinformation but I cleared it up for him.
     
  12. slowbiscuit

    slowbiscuit FUBAR

    3,501
    18
    Sep 19, 2006
    In the ATL
    No, reboot. Pull the plug or reboot from the menu.
     
  13. eht123

    eht123 New Member

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    Jul 17, 2008
    Well, as I expected, the cablecard stopped working again today. Made it a whole two weeks though, woohoo... We lost power in our area for an hour or so yesterday, and when the Tivo came back up, we were right back to square one. No premium channels, cablecard status showing Con: No, Val: ?, and Auth: CAD.

    Presumably, the cablecard is not supposed to lose its pairing and whatever else every time one pulls the plug on the Tivo? And does anyone know what the Auth: CAD error means? Haven't seen that one before.

    Thanks.
     
  14. Roderigo

    Roderigo New Member

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    Mar 11, 2002
    Brookdale, CA
    The "Con: No" is the problem. This means the cable company turned off (disconnected) the card. This shouldn't happen on just a power cycle - it requires some active messages from the cable company to the card.
     
  15. dpc

    dpc New Member

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    Sep 4, 2005
    I live in Cherry HIll NJ Comcast called me at 7:30 am on Saturday and came out at 12:00 to install one M cable card in my new THD everything went great. They did goof one thing up, I wasn't getting chanels 100-200 but I called and they fixed it over the phone. So far no problems.
     
  16. bobross

    bobross New Member

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    Dec 5, 2004
    Just got two M-Cards for my Series 3 today.

    Bay Area
    1st card free
    2nd card $1.95 month
    Can't use on demand anymore - WFT?
     
  17. slowbiscuit

    slowbiscuit FUBAR

    3,501
    18
    Sep 19, 2006
    In the ATL
    LOL, no VOD. Someone tell you a story before you bought it?

    In any event, you shouldn't miss VOD anyway once you get used to scheduling what you want to watch, not what cableCo thinks you might like.
     
  18. philt56

    philt56 Member

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    Aug 21, 2008
    I live in Warrenville, Il (near Naperville, West Chicago) and called to get the M-card. I called a couple weeks ago to check on install price and I was told $10.80 and the M-card would be $1.50 a month. I am keeping the Comcast dvr for awhile to finish watching what I have on it.

    I called today and he said $23.95 and I told him about the earlier quote and he then lowered it to $17. Is there a way I can find what the real cost should be???

    Also I asked if the cable would be free after I return the dvr and he said it would still be $1.50/month. I think I found the Comcast link that says the first card is free. Is that correct?
     
  19. bdj470

    bdj470 New Member

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    Sep 19, 2004
    I have been reading the posts here about cablecard installs.

    My question is why I keep reading about so many bad cards?

    I have Tivo HD. Waiting till I come back home from vacation to order a cablecard for my Tivo.
     
  20. bobross

    bobross New Member

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    Dec 5, 2004
    Yeah I don't know. Mine worked just fine but I had to call Comcast a second time because the first person didn't pair them correctly or something like that. Was only getting basic cable not Digital or HD. Called back and they fixed in within 5 min.
     

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