Dreading calling comcast today, I tried to get the number to the local office (in Pittsburg, CA). No go so I called the 1-800 number on my bill which I hoped would go to a local regional center at least. The good news is: I am upgrading from analogue to digital so I didn't even try the "can I come in and pick up the cards" bit. They are charging me $15.99 for the install of my digital cable and giving me two cable cards. Price for two cable cards zero dollars Price for cable cards on a monthly basis zero dollars Having my HD Tivo...priceless. Now we shall see how the install goes.