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Official Comcast CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by amjustice, Sep 14, 2006.

  1. Apr 4, 2008 #5301 of 9367

    laria Librocubicularist

    Sep 7, 2000
    Seacoast, NH
    Well, it turned out that the second TiVo was an "additional outlet" even though they're both running off the same wall outlet and the same TV. But Dan happily reduced the second card in each device to $1.50, so my two TiVos are now costing me $0.00 + $1.50 + $5.00 + $1.50.

    I think what happened was, when we originally got our S3's in 11/2006, they didn't really have a standard way to price them. Comcast in this area told us the first card was free, and then cards 2-4 always showed up on the bill as "Cablecard A/O $2.75". I'm guessing around the first of the year they standardized how they were billing stuff and the "A/O" part got our cards classified as all being additional outlets rather than cards in the same devices.
  2. Apr 4, 2008 #5302 of 9367

    RAlfieri New Member

    Apr 3, 2008
    Houston, TX
    Just setup a Series 3 Tivo DVR on Comcast here in Houston. Thursday I set up the box for basic cable, then Friday morning I went in to the Bellaire office and got my two M-series cards. After inserting them I called Tech Support and they set them up for activation on Friday afternoon when they run the daily activation batches. I was activated on my local HD channels right away.

    By 6:00 PM I had all of my premium digital channels. Overall it was painless on the Comcast side (imagine that!).

    As I started working through programming my Tivo, I noticed some annoying things that I hope I can get addressed in a future update:

    1) Tivo switches to Live TV after about 3 minutes if left on a menu screen. I would like that behavior to be optional since I don't always put the box in Standby and it will switch to Live TV with the volume up and startle me.

    2) Problems in the Guide which according to Tivo is Tribune Media's issue. Have programs like Top Chef that are reruns showing up when I've asked for first runs.

    3) Other guide anomalies with program coding. For example, Torchwood says it has no upcoming first-run programs; however when I check the guide manually there is a program, but it looks like it is marked as a rerun. However, switching the Season Pass to include reruns does not include the program either. Weird.

    4) Search will often tell me it doesn't find a program, but when I check the Guide it is there. Weird again.

    If anyone has any insight into any of these issues, please let me know.

  3. Apr 4, 2008 #5303 of 9367

    Turtleboy Well-Known Member TCF Club

    Mar 24, 2001
    Ft. Lauderdale
    I just hooked up a Tivo HD in Fort Lauderdale. Right now the cable is split going into the Tivo analog only, and into a Comcast HD cable box.

    Anyone here have any recent experience with Comcast Fort Lauderdale re: Cable cards? How much will they charge me to have both a cable box (for on demand) and cable cards? Do they know how to install cable cards these days? Still require a truck roll?
  4. Apr 4, 2008 #5304 of 9367

    JohnnyO Crimper

    Nov 3, 2002
    I had Comcast installed a Multi-stream cable card in my second HD TiVo on Thursday. The installer was done in less than 30 minutes. Very smooth. No problems. At least in the Twin Cities area, the installers seems to be up to speed on the cable card installation process.
  5. Apr 5, 2008 #5305 of 9367

    eric_mcgovern Member

    Jan 8, 2002
    Has anyone had any luck getting Comcast to change the CCI bit for premium channels? I know it is a long shot, but Showtime is all locked up and I can't transfer the programs anywhere. Not a huge deal, but HBO and Starz are wide open...
  6. Apr 6, 2008 #5306 of 9367

    bizzy New Member

    Jan 20, 2004
    Anyone know when or if we're going to get SciFi HD?

    I was hoping that we'd be getting it before the new season of BSG started :(
  7. Apr 6, 2008 #5307 of 9367

    Gregor save the princess save the world

    Feb 18, 2002
    All 3 are locked down on my system. It seems every system has it's own rules as to what's locked down.
  8. Apr 6, 2008 #5308 of 9367

    kwbdc New Member

    Mar 9, 2008
    weirdest thing with my comcast is that I can't seem to get in channels 111 and 113 which is the CW and FOX. Is that something another hit can take care of? when I got to diagnostics there is 0% signal. I've tested with the cable going in directly to the Tivo too.
  9. Apr 6, 2008 #5309 of 9367

    sinanju Active Member

    Jan 3, 2005
    You don't want it.

    In places, like mine, SciFiHD is one of three HD channels crammed into a single QAM -- normally, only two would be supported. A lot of pixelation has been cleaned up since it first debuted, but frame-dropping is still rampant. It sucks, really. FiOS is my only hope.

    I just watched my recording of Friday's BSG premier and I wished I had recorded it from the SD channel.
  10. Apr 7, 2008 #5310 of 9367

    JakiChan New Member

    Sep 20, 2006
    The rumor from avsforum is that the compression and descent into crappy video land (a.k.a 3 streams in 1 QAM channel) to add SciFiHD and others will be around April 15th.
  11. Apr 7, 2008 #5311 of 9367

    MichaelK New Member

    Jan 10, 2002
    depends on the system/headend you are on.

    My area is saying May
  12. Apr 7, 2008 #5312 of 9367

    kwbdc New Member

    Mar 9, 2008
    If I'm recording a program that plays in 5.1 is there any way that the Tivo HD will record it that way? just wondering if I have the setting correct because it never records in the same audio format as it's playing live.
  13. Apr 7, 2008 #5313 of 9367

    Austintatious New Member

    Feb 14, 2005
    I bought 2 of the HD units from Woot. Nashville, TN area. Picked up 2 MCards at Comcast office in Brentwood. Boxes already had version 9 installed, boxes working fine with wireless, able to update everything & had non-digital cable working fine before I called to get the Mcards activated.

    Since, nothing but trouble. 3 evenings of phone calls with Comcast in Nashville. Tech out on Saturday; knew less than I did (based on this forum and links to Tivo.com in the cablecard FAQs). Tech kept telling me that he's doing the same steps he's done before and it's always worked. No one at Comcast is willing/able to take the Host ID/Data information from me -- they tell me it's unnecessary. OOB was working ok, I had the channel map properly -- but the cards aren't pairing or validated (Status: MP). Now I'm at the point where I'm getting no channels period and attempts to change the channels up/down is completely ignored/beeped at by the Tivo.

    Anyone have a name of someone at Comcast in Nashville who knows what they're doing? Waiting on the tech to have someone call me back at this point, but I have no confidence until I talk to someone who can get these up & running.
  14. Apr 7, 2008 #5314 of 9367

    MCrowley New Member

    Apr 7, 2008
    I was just told that Scifi HD is coming to the SF Bay Area on the 15th of April.

  15. Apr 7, 2008 #5315 of 9367

    Gregor save the princess save the world

    Feb 18, 2002
    Cool, here in SE PA they just added the channels:

  16. Apr 7, 2008 #5316 of 9367

    aaronwt UHD Addict

    Jan 31, 2002
    It only records the digital signal. It can't change the audio format. MAny programs are only DD2.0. Otheriwse it's usually DD5.1.
    There are 2 settings for the audio in the audio section under Dolby Digital, DD to PCM which will output everything as 2 channel pcm audio and the other setting is Dolby Digital, which will output the audio that is with the program. DD2.0 is output as 2.0, DD 5.1 is output as 5.1, and PCM stereo is output as pcm stereo.
  17. Apr 8, 2008 #5317 of 9367

    Shanny200 New Member

    Apr 8, 2008
    I'm new to this forum and hoping someone may be able to help. I did some searches and have a feeling I'm clueless about my Tivo/Comcast compatibility.

    My boyfriend and I just moved to a new apartment where we have Comcast digital cable in Philly. We had Hotire Comm cable in our old apartment, which is the WORST cable company in the WORLD, but Tivo worked great with it, and now we are having problems with Comcast at our new place.

    We have a Series 2 Dual Tuner Tivo. I cannot record two programs at once for some reason, although it worked fine with our other cable company. We ran the initial set-up several times to make sure that both tuners were working, which they appeared to be. However, Tivo prompts me not to change the channel or it has to change the channel every time a show is about to be recorded - no matter what channel I'm on. Also, if I'm on a local station and a cable channel is recording and I want to change to another channel, the Tivo will not let me without canceling my recording.

    What is going on? It's driving me CRAZY. I'm sure it has something to do with the type of cable I have now, but someone, please tell me the solution so that the Tivo works like it's supposed to!!!!

    Thank you and sorry if I am Tivo-knowledge deprived. :eek:
  18. Apr 9, 2008 #5318 of 9367

    MichaelK New Member

    Jan 10, 2002

    there's probably other threads here that explain it better.

    But you can ONLY record 2 things at a time (or watch 2 different channels) if at least one of them is analog (so it can tune it internally). The tivo S2 can't tune a digital channel by itself and needs the cable box to get those- since it only has the abilityu to work with 1 cable box it can only get 1 digital channel at a time. Sounds like much of the channels on comcast that you have now might be digital. (usually channel 100 and above). So if you are on a channel greater then 100 or want to look at a channel greater then 100 then the tivo will have a probelm.
  19. Apr 9, 2008 #5319 of 9367

    DaveSt New Member

    Apr 6, 2008
    Eugene, OR
    I got my S3-HD Friday 4/4. Set it up that night. Quickly realized the HD is useless without CableCard. Called Comcast Monday morning 4/7, ordered CC with the HD package, scheduled a truck roll for today Weds. 4/9. Tech showed up during the appointed window. He installed a multistream card, everything went smoothly, took about an hour mostly due to the TiVo needing a reboot and d/l of new data. All the promised channels are working fine. I was very impressed with the installer's knowledge and expertise.

    Comcast rocks! Right now anyway. ;) TiVo too.

    EDIT: Location is Eugene, OR. The tech was very chatty and said Comcast will be transitioning the upper tier of analog channels to digital over the next year or so. There's a possiblility Comcast will offer existing subscribers some kind of digital converter box for analog TVs at little or no cost but that's supposedly not official. His advice was not to rush into getting any kind of converter yet, that Comcast will not leave its subscribers out in the cold as it were when analog cable goes mostly dark. Eventually there will only be the most basic lineup of analog channels remaining. (most of this is probably already known here)

    ALSO, as noted elsewhere, the S3-HD box is very sensitive to signal levels. I couldn't get anything on it at first. "Rearranged" my cable hookups, splitters, amps etc. and got that working ok. In the process I discovered my cable modem's signal level was weak, got that boosted, and now I'm getting full advertised d/l speeds, much better than it had been. The moral is I should have dug into this sooner.

    And the Comcast tech didn't check out any of my custom wiring. All he was focused on is getting the CableCard to work. :D
  20. Apr 9, 2008 #5320 of 9367

    bareyb Under Maintenance TCF Club

    Dec 1, 2000
    Silicon Valley
    Wow. That's refreshing. Nice to hear a success story every once in awhile. :up::p

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