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Official Comcast CableCard Thread!

Discussion in 'TiVo Series3 HDTV DVRs' started by amjustice, Sep 14, 2006.

  1. David Ortiz

    David Ortiz Yankee Fan

    422
    0
    Jul 8, 2002
    Fresno, CA
    Rodney,

    My appointment is this morning in Fresno. You have a TiVoHD and a single M-series card? Comcast told me that their system required two cards, even M-series cards.

    I tried to investigate further, and it seems that they were mistaken, but your post would seem to confirm that.

    I hope someone shows up here before my appointment ends. Do you know the name of the head tech?

    Thanks a lot,

    David
     
  2. drhankz

    drhankz New Member

    306
    0
    Jan 14, 2008
    Salem NH
    WOW - I'm HAPPY [​IMG]

    I checked my BILL ONLINE and it has GONE DOWN A LOT :D

    FYI - I'm in Salem, NH
     

    Attached Files:

  3. pl1

    pl1 Active Member

    1,256
    0
    Jan 17, 2007
    MA
    Check out your A/O (Additional Outlet) charges. I bet it went up.
     
  4. rodneyremington

    rodneyremington New Member

    484
    0
    Dec 20, 2003
    Clovis, CA
    Hi David. I have only one (multistream) card in my THD and it works great for both tuners. My tech was a contractor and not an in-house Comcast installer. I don't remember his name. Sounds like you were misinformed because one M-card is all you need.
     
  5. pl1

    pl1 Active Member

    1,256
    0
    Jan 17, 2007
    MA
    BTW, did you notice on YOUR screen capture the increase from N/C to $1.50/mo for your cableCARD (Additional cards, same device)?

    Anyway, the portion of the bill (that you are referring to) went down a little on my bill as well. The cableCARD charge has not changed while yours increased.

    [​IMG]
     
  6. drhankz

    drhankz New Member

    306
    0
    Jan 14, 2008
    Salem NH
    I was paying $2.75 for each CableCard - now it looks
    like $1.50.
     
  7. pl1

    pl1 Active Member

    1,256
    0
    Jan 17, 2007
    MA
    That's where a lot of people are confused. You were paying $2.75 for an A/O, not a cableCARD. Notice it says N/C for your cableCARD?

    If the pricing goes through as listed, it would be

    $5.00/mo for the A/O and $1.50/mo for a second card in the same device.

    But, they never charged us last year's increase from $2.75/mo to $3.51/mo. So, I'm crossing my fingers that the price will stay the same at $2.75/Mo. and not go to $5.00/mo as shown. Not to mention, the $1.50/mo for each additional card in the same device.
     
  8. drhankz

    drhankz New Member

    306
    0
    Jan 14, 2008
    Salem NH
    On my previous bill - I was charged $2.75 for EACH CableCard
    but it is called out on the BILL as $2.75 per A/O.

    I don't see where something called A/O Changes to $5 + $1.5?
     
  9. pl1

    pl1 Active Member

    1,256
    0
    Jan 17, 2007
    MA
    Look on your new price sheet for the section I referred to. Under
    at the bottom of the second page of the cable tv price sheet.

    DIGITAL ADDITIONAL OUTLET SERVICE CHARGE

    was $3.51/mo. now $5.00/mo. (Your price might say $2.75/mo.)

    Then, look at the page you referred to.

     
  10. drhankz

    drhankz New Member

    306
    0
    Jan 14, 2008
    Salem NH
    I see it NOW - My OLD price was $2.75.

    My New Price will be $3.51

    I believe the Cable Card Charge OLD and NEW is still $0.

    The NEW $1.5 charge says - (ADDITIONAL CARDS, SAME DEVICE)

    Therefore - If you only had one CableCard - I would have only the $3.51.

    If I had two CableCards in the SAME BOX - it would be $3.51+$1.50.
     
  11. jlb

    jlb NCC-1701-D

    8,143
    8
    Dec 13, 2001
    Newburyport, MA
    [​IMG]

    Don't forget what this says....A "digital" additional outlet charge which is for reception of "premium services or packages".

    If you are like me, with a basic package, and using the CCs to receive the in the clear QAM HD locals, there should be no A/O charge.

    May be a pain to fight if they charge you, but it is a valid fight.
     
  12. drhankz

    drhankz New Member

    306
    0
    Jan 14, 2008
    Salem NH
    Your example is true.

    In my case I want the PREMIUM extra cost channels.
     
  13. ericr74

    ericr74 New Member

    101
    0
    Apr 16, 2001
    Broomfield,...
    Last weekend Comcast came out and installed CableCards in my TiVoHD. I asked for multistream cards, and they said they don't have those. They said the first card will be free and the second card will be $1.50. I didn't want any service upgrades (just wanted to receive the local channels in HD). They said that if I upgrade to the next package up I will have an extra 5 channels for $1 per month extra, and that they will give me a 6-month introductory rate which is $20 cheaper than the normal rate. So of course I took that; the extra channels are not something I care about but I can cancel those after six months when I've saved $120.

    When the installer came, he DID have multistream cards and installed one for me. Everything was working when he left, then the TiVo did a self-reboot after he was gone. After the reboot lots of my screens had a plain grey background. Also I didn't receive the new HD channels. I manually rebooted again, and everything came back, including the new HD channels.

    So my one question: should/will I be charged $1.50 for my multistream card? Or is that free since it's the first card? Here is Comcast's somewhat ambiguous link.
     
  14. drhankz

    drhankz New Member

    306
    0
    Jan 14, 2008
    Salem NH
    Thanks for that GREAT LINK :D
     
  15. pl1

    pl1 Active Member

    1,256
    0
    Jan 17, 2007
    MA
    Right, in my case, I have two series 3 TiVo's with 4 cableCARDS. So three of them get the A/O charge. Like I said, I am hoping that they don't actually increase this to $5.00/mo. Also, are you sure you are looking at the newest price list dated 01-14-2008? Because, the price list I had from last year 01-17-2007 looked a lot like the one you are looking at. It went from $2.75/mo to $3.51/mo. But, they only charged us $2.75/mo. all last year even though the price list said $3.51/mo.
     
  16. pl1

    pl1 Active Member

    1,256
    0
    Jan 17, 2007
    MA
    Why not just check your bill on-line? Anytime I have anything done by Comcast, the adjustments show up the next day. That would give you an idea of the monthly charges.
     
  17. pl1

    pl1 Active Member

    1,256
    0
    Jan 17, 2007
    MA
    I wonder if this is actually true for you. Have you checked your on-line bill to see if you have any pro-rated A/O or cableCARD charges?
     
  18. jlb

    jlb NCC-1701-D

    8,143
    8
    Dec 13, 2001
    Newburyport, MA
    Haven't checked yet. Worst case scenario, I will check my paper bill when it arrives and fight it then.
     
  19. ericr74

    ericr74 New Member

    101
    0
    Apr 16, 2001
    Broomfield,...
    I didn't know I could look at intermediate charges before my bill comes out. When I look at my recent activity online I see "TIVO3 CABLE CARD PKG 01/12 TO 01/31" with the cost "$ 0.96". If you do the math, this would be $1.50 for a full month, as quoted for the second single-stream cable card. So my follow-on question: is this the correct charge? Or should it be free since I only have one multi-stream cable card?
     
  20. tivoROCKSme

    tivoROCKSme New Member

    103
    0
    Jun 23, 2003
    I'll tell you, it's SUPER easy with the right TORX bits and the WINMFS software. Literally less than one hour start to finish and you can be done. And it can save much $$ as opposed to buying the My DVR Expander. Plus, using WinMFS you can potentially add over 2 TB :up: of space as opposed to being limited to a 500MB expander with the tiny 160MB :thumbsdown: internal.

    But, on the other side, if you're not comfortable doing it, don't do it.
     

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