I just called Comcast via the main 800 number to confirm information as I prep for an install in Newburyport, MA in the next two weeks..... A couple of interesting points: - They echoed the $14.95 fee for installation, first card free, but $2.75 for the second card. I mentioned the $1.91 on the website, but got nowhere. Honestly, $2.75 is a good deal, but it's the point of it. I wonder if the difference between $2.75 and $1.91 is other taxes and what not. - When I asked if I could request that the install be done by a tech who has done CC installs before (I meant for them to just mark up the record with the request) they assumed I wanted to request a particular tech. What she said was that if I know someone who had a good install, I should call them and ask them for the name and/or Technician #. They could then assign my install to that tech. Should we start a sub-thread where we can post Tech #s from good install experiences? - I also tried to get a phone number to call to activate the card(s) if the local office is willing to give me the card(s) directly. The name of the "department" is Dispatch/Provisioning. They would not give me that number, but did say that if the local office is willing to help out and provide cards, that I should call the main number (800-COMCAST), select Technical Support, and then ask to be transferred to the Dispatch/Provisioning group for CC activation. Soooooooo, anyone in/near Newburyport that had a good experience and would like to pass on their Tech's name/Tech #?