I'm in Houston which is switching from TWC to Comcast. Our local store is branded Comcast. The folks at customer service on the phone said I needed to book a technician to come out and I did. However on a whim I stood in line for twenty minutes at the local store and sure enough they gave me two cablecards for 1.95 a month. Incidentally, when I got home and got the cards working I cancelled the truck roll. The customer service person goofed as when I returned my old SA8300 the lady said they didn't have it listed any more and they weren't charging me for it any more. Doh!