Well my cable cards have been working from day 1, I've been trying to get the billing issues resolved. I finally thought I had it worked out in December when they issued their price list giving a price for a 2nd cable card of $1.50. I called and they actually told me there was no charge at all for a 2nd card on a Series 3 TiVo and they took care of it, both cards work and I didn't pay any extra. A few weeks ago they needed the data off my cards so I had to call in and give them the card info so they could issue an "update" I get my bill today and the "update" apparently was a $6.95 additional outlet charge for the 2nd cable card. I called in and they said that if they took it off my cable card would not work. I've been waiting all evening for a call back from a supercisor. .