Someone came out yesterday for three hours trying to get hbo on my S3. I had a supervisor out today that tried four different cards with various results. I still do not have HBO and another guy is coming tomorrow. The person that was here today was connected with addressability for four hours. He gave me a motorola 3416 to use overnight so I at least got to watch cro cop get knocked out. I haven't seen the 161-4 message since my original install which makes me think they are not sending a cold hit but instead a regular hit. Until we get on the phone with the headend I have no hope to watch the sopranos in HD tomorrow.