LOL, this is almost too funny. After apologizing over and over again on Saturday night after our 4 hour ordeal they claimed that tonight a Comcast employee, not a tech, would be bringing 2 brand new cable cards, and that it would absolutely be resolved. So, I took a half day of vacation so I could be there for them to show up tonight. This morning, my cell rings and it's the tech from Saturday. He wanted to give me a heads up that I'm on his work order for today and that they've sent him back with 3 more cable cards to try. This is so unbelievable that I just have to laugh. So, I'm going to now spend my entire day calling Comcast to complain as far up the chain as I can get...All for nothing at all, I'm sure.