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Offical CableCARD threads

Discussion in 'TiVo Series3 HDTV DVRs' started by Dan203, Sep 21, 2006.

  1. kjmcdonald

    kjmcdonald New Member

    Sep 8, 2003
    Boston, MA
  2. edge64

    edge64 Edge

    Dec 23, 2006
    Prattville, Alabama
    Dan, please add Knology to your cable provider list. My recent experience with Series 3 cable card install.

    - Ordered 2 cable cards on 2 Jan 2007. Knology initially wanted to charged for an additonal equipment install for second card but relented. Costs would be $16.95 for digital tier; $9.95 for HD package (not inc HBOHD or StarzHD) and $1.95 for each of the two cards.

    - Tech showed at appointed time on Jan 9 but had no cards and wanted to install STB. I said no I ordered cards.

    - Different Tech showed on next appointment, Jan 22, same story as first tech. I said do you have cards or not. He made a phone call and assured me he would show the next day with cards.

    - Tech showed as promised on Jan 23 and had no experience with Tivo Series 3. He wanted to initially install both cards simulatenously but I stopped to follow Tivo provided instructions. First card worked in about 15 minutes. Second card would not install and he had no more cards. He came back next day and installed card 2 and it worked in 15 minutes.

    - So far so good, basic analog good, digital and HD great!

    - I will now check the first bill to ensure that the charges agreed to are followed.

    Thanks Dan for what you are doing.

  3. Mike Farrington

    Mike Farrington New Member

    Nov 16, 2000
    According to the first post, I think you're supposed to create a thread titled "Official Knowlogy Cable Thread", post your story there, then provide Dan203 the link to that story so he can put it into his list of official threads.
  4. gtars

    gtars New Member

    Nov 23, 2006
    Does Dan read this thread or do we need to send him a PM? I posted a link to my Grande Communications thread some time ago, but it hasn't been added to the original post yet.

  5. eluckie

    eluckie New Member

    Sep 20, 2005
    Montgomery, Al
    QUESTION for EDGE64...What did you end up with your Knology charges being for both cards? I am in Montgomery and they are coming out Tomorrow (1/26) to install 2 cards in my S3. I have been told a number of things but the latest is that they will not charge me the digital tier price for either card, but they will charge $9.95 for High Def and $1.95 for each cable card. This means each card is going to cost me $11.90 per card per month.

    That does seem steep and I may downgrade to just one card if we end up not recording a lot of HD shows at the same time.

    Just curious what you ended up with. I too have had multiple trips to my house where they were supposed to install cablecards only to have them arrive empty handed. I have "fussed" enough that I now have the cell phone number of an Installation Manager and the direct number to a Billing Manager. Hopefully between the two things will get better tomorrow!!
  6. Unfocused

    Unfocused New Member

    Jan 24, 2007
  7. edge64

    edge64 Edge

    Dec 23, 2006
    Prattville, Alabama

    Please add Knology to your list.
  8. edge64

    edge64 Edge

    Dec 23, 2006
    Prattville, Alabama
    Eluckie: My bill has not been finalized yet since I am still working card issues. I am expecting another visit this week. I had 2 cards installed and got intermittant channel drop on channels 911-919. I have now pulled card 2 out and the channels have stopped dropping for now. My intent is to have them reinstall a card 2 and then test. They have told me the cost would be:

    $16.95 for digital tier
    9.95 for HD tier
    3.90 ($1.95x2 for cards)
    $30.80 Total (email me @ edge273)
  9. edge64

    edge64 Edge

    Dec 23, 2006
    Prattville, Alabama
    Mike, tell me how to create the link.
  10. Mike Farrington

    Mike Farrington New Member

    Nov 16, 2000
  11. edge64

    edge64 Edge

    Dec 23, 2006
    Prattville, Alabama
    Thanks Mike for your suggestion. I had not created a link before. Hope I got it right.
  12. lgbalch

    lgbalch New Member

    Feb 16, 2005
    Rockford IL
    Re Insight. My experience with them in N Illinois (Rockford) was completely different from Midnightgirl's. They installed 2 CCs in by first Series 3 on Oct 2, and in my 2nd Series 3 on 3 Jan. Each time I called and ordered 2 cards without telling them what they were for. The installer in Oct had never seen a Series 3, of course. When he made his phone calls as per the TiVo installation sheet I gave him, there seemed to be a little confusion on the other end of the phone for a while, but eventually everything worked, and he asked for a copy of the installation sheet to take with him. He was here about 30 min. The second installer hadn't done a Series 3, either, but he had no difficulties (and seemed to be familiar with the TiVo remote and menu). Less than 30 min total time, installation cost was zero in October, $23.92 in Jan. (??) All 4 cards rent for $1.99 each per month. So I have nothing to criticize about Insight. But what a relief to get rid of the terrible Motorola DVRs they are using!
  13. Diesel

    Diesel New Member

    Jan 10, 2003
    Posted to the wrong forum...please ignore.
  14. ilw-00

    ilw-00 New Member

    Feb 9, 2003
    If you read today's Wall Street Journal, it appears new cable cards are coming. The last few lines are

    With a cable card-enabled TV, minimalists can hang their TVs on the wall and don't have to find a place to stash the cable box. The problem with the first generation of products has been that the TVs couldn't access video on demand or other functions that require two-way TV with just a cable card.

    The new generation of cards and products has overcome that limitation, but TV makers so far aren't all that excited about the market since most consumers don't consider cable cards an important issue when buying a television set.

    The full article is interesting.

    Set-top cable TV boxes from different companies should soon be interchangeable,
    thanks to a FCC initiative. This means that the boxes are likely to take on
    different functions and could start cropping up in retail stores.

    (as this forum states I can't post link, check it out. Thank you.)
  15. MsUnderstood

    MsUnderstood New Member

    Jun 1, 2004
    Clovis, CA
    I had to get Comcast cards up and working and in the process found this link which I was hoping could be edited into the first post:


    It teachs YOU all about the cable card screens so you can teach your tech!
  16. akhtar

    akhtar New Member

    May 3, 2007
    My local provider is Phonoscope Cable in Houston TX. At first they said they would provide cable cards, but now they just say they have no plans to offer them.

    I dont have any other choice, and im stuck with an s3 box which doesnt do much.

    What can i do?
  17. pl1

    pl1 New Member

    Jan 17, 2007
    You can still plug in the cableco's coax cable if you have cable and get all of the analog stations. And, if you are one of the lucky ones, you may be able to get digital HD channels over the air with a regular TV antenna. Pick up one at Radio Shack (so you can return it if you get nothing) and do a channel scan.
  18. CharlesH

    CharlesH Member

    Aug 29, 2002
    Sacramento CA area
    I thought that the early exemptions for smaller cablecos had expired, and now ALL cable companies were required to provide CableCards? :confused: Maybe the cablecard support group at TiVo can help.

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