I called Time Warner New York City to switch my cable over from analog to digital in preparation for the new S3 being shipped from tivo.com (old old lifetime S1 that could break any day now is going to be "traded in" whoo hoo!). The customer rep talked to me and told me the following information: 1) You can pick up CableCards at any TimeWarner store. Just stop by, and ask for them, and they can add them to your account. In fact, he said that he thought that was the only way to get them (that even if they sent a person to the house, they can only install digital cable, you'd have to then go to the store to pick up the cable cards). So it looks like self install and at $1.75 each, I can live with that. 2) To upgrade from analog to digital cable, I can self install, and bring my old boxes in, and they will set me up in the store. Sweetness. FYI, I logged into BB's website and to my surprise, it claimed there were S3 Tivos in stock at my neighborhood store. I hopped on my bike and searched the store top to bottom. A helpful sales rep actually even searched the system for a SKU, and went onto the website, and finally after much searching found that in fact the store had no S3 Tivos. In fact, none of the stores in Manhattan have them. They are due to arrive in the store on September 17 according to their in-store databases... By then I hope to have my new Tivo all set up! I will repost when I have Tivo and digital cable setup, and see if the CableCard installation goes as easily as I hope.