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Now the ads are p***ing me off

Discussion in 'TiVo Coffee House - TiVo Discussion' started by james.92, Dec 4, 2007.

  1. Dec 15, 2007 #81 of 384
    TolloNodre

    TolloNodre En Fuego

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    I'm old enough to remember that the reason you PAID for cable was that you got all these 'commercial free' channels. (Much like satellite radio claims now). Those were the good old days...

    My neighbors thought I was CRAZY to pay for television. "Why pay for TV when you get it free from an antenna?" they would say. "Cause I get all this specialized programming and no commercials!" I would joyfully explain. They didn't get it....and of course now there are only a handful of basic cable channels that don't have commercials.

    But all my neighbors now have cable! :D
     
  2. Dec 15, 2007 #82 of 384
    ThreeSoFar

    ThreeSoFar FourNow...WaitFive

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    TiVo's promise was never "no ads". Stressing commercial skip helped kill Replay. TiVo has always played nice with the studios and they're better off for it.

    Their promise was TV your way. You choose to be pissed off by the ads you don't even click on to watch. That's "TV your way", apparently. Hope you're enjoying it.
     
  3. Dec 15, 2007 #83 of 384
    JaneiR36

    JaneiR36 New Member

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    Oct 18, 2007
    That's so lame. When you call to sign up, the reps state over and over again how quickly you can skip over those nasty commercials, and it's not supposed to be a slap in the face when the same are featured right on the TiVo home site?! ...not to mention by the company that was supposed to protect you from seeing them? I guess it's just reality. Apparently, everyone eventually has to whore themselves out to make more money! Even XM radio that started out with commercial-free radio now advertises as the "Most commercial-free channels." Apparently, that's acceptable, too!
     
  4. Dec 15, 2007 #84 of 384
    ZeoTiVo

    ZeoTiVo I can't explain

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    you can dislike it all you want but to try and make it like the ads on the TiVo interface are a surprise just makes you look silly. The star ads have been there for at least 4 years - the ads on the delete screen have been there for about a year now.

    Plus the ads on TiVo do not change the way you interact with the DVR nor do they require one second of extra time. In fact you devoted 1000% more time in writing the few posts in this thread then you will spend actually dealing with the ads on the TiVo for the whole lifetime of the DVR
     
  5. Dec 15, 2007 #85 of 384
    JaneiR36

    JaneiR36 New Member

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    Oct 18, 2007
    TiVo frequently does software / service updates, do they not? I have not seen this for a full year. I have not even been a customer for a full year. Around early Nov, I paid for the three-year plan, and have only seen the extra ads for about three weeks now. So yes, I feel like I have paid $400 only to see more ads.

    WTH does it matter how much time I'm tinkling away stating my distaste for what I perceive to be a modified product, after I purchased it (curiously enough, shortly after my 30 day trial period ended...hmmm)? Since getting the TiVo I'm watching waaaaaaaay more TV as I can now watch entire seasons of my favorite shows, and many more I haven't watched before. I have joined a site to post about watching TV. Now what part of that sounds like I haven't got a few minutes to ***** and moan about the ads? :D Sorry but I'm totally missing your point!!
     
  6. Dec 15, 2007 #86 of 384
    minckster

    minckster New Member

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    Actually, that's not true. I used to use TiVo > Page Down > Select to get to Settings. Now TiVo > Page Down > Select usually serves an unwanted ad. The star ads change the way I interact with the TiVo.
     
  7. Dec 15, 2007 #87 of 384
    ah30k

    ah30k Active Member

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    Jan 8, 2006
    Pretty lame complaint. How many times a day do you go to the settings page?
     
  8. Dec 15, 2007 #88 of 384
    minckster

    minckster New Member

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    :mad: I was pointing out that the statement, "Plus the ads on TiVo do not change the way you interact with the DVR ..." is false. It is false. Is it not?

    No where did I make a complaint. Your insult is unwarranted.
     
  9. Dec 15, 2007 #89 of 384
    TriBruin

    TriBruin Active Member TCF Club

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    So, would I, but considering the alternatives (higher prices or no Tivo), I am willing to accept a minimal amount of advertising, especially ones that I can EASILY ignore if I want (or watch if I am interested.)

    Please show where Tivo promises no ads. As others have stated, Tivo does NOT advertise no Ads, they advertise "TV, your way".

    And I wish the our lovely government doesn't continue to find new taxes to take my money, but prices and cost rise year after year. A company has three choices: raise prices, eliminate services, or go out of business.
    Any company that I maintain an ongoing service relationship with. If Sony goes out of business tomorrow, my TV will still work, but if Tivo goes out of business, well I can always use it as a doorstop.

    You should be able just sit back and enjoy your Tivo, I still do. Personally i don't find the ads intrusive and can easily ignore them. I would rather have optional advertisements on a Tivo versus the outrageous "pop-up" ads that networks are now overlaying their programming!

    Tivo still does everything it did when I bought it and I am still paying the same price per month. In fact, since I bought the Tivo, many new features (MRV, TTG, Music & Pictures, etc.) have been added WITHOUT a hike in my service fees! I feel I am getting even more value from my Tivo.
     
  10. Dec 15, 2007 #90 of 384
    ZeoTiVo

    ZeoTiVo I can't explain

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    I think since 9.1 I have been using the "slow" button right below the pause button on peanut to go to settings.

    You are correct that page down does highlight the ad at the bottom
     
  11. Dec 15, 2007 #91 of 384
    ZeoTiVo

    ZeoTiVo I can't explain

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    so you are a brand new customer. The fact is ads on the TiVo have been around for quite longer than that :) Now I do note that you do not see a TiVo central screen on the TiVo website so you do not see that yellow star ad and I doubt the CSRs are coached to make sure you understand there are ads on two screens out of the many menu screens so if ads are that big an issue to you then I guess the work falls to you to research the product before you buy. Sorry but buyer beware is the watchword in our capitalistic society.

    My comment on the time posting was simply noting the irony of how little the ads truly affect your use of the TiVo DVR versus the time required to complain about them.
     
  12. Dec 15, 2007 #92 of 384
    ah30k

    ah30k Active Member

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    And I say that your example of 'changing the way you interact' is bogus because it happens so infrequently. If you want to cling to your argument then go ahead.
     
  13. Dec 15, 2007 #93 of 384
    JaneiR36

    JaneiR36 New Member

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    Oct 18, 2007
    I was actually looking forward to this part of your post! So you can't come up with any other company you'd so willingly support in this same manner, almost as if it were a charity? Personally, I think if TiVo went out of business, a more successful business model would take their place, so that's no excuse for paying customers to suddenly become a free target advertising audience when we paid for no commercials.

    PS: I haven't mentioned it, but I feel the ads are the biggest items on each of their respective screens. It's just a little annoying to see.

    I don't really have a choice at this point, since a) it's not a big enough deal to cancel my service, b) the ads curiously started appearing after my 30-day trial was up.

    As another topic mentions, sometimes subscribers just need a DVR. I do not use any of the other features and honestly do not know what the first two acronyms mean!

    Moot point, since the point of the OP is the [links to the] ads are present, and that they are annoying. The first part is a known, indisputable fact, and the second is subjective. Would you rather just not hear about it just so you feel better?
     
  14. Dec 15, 2007 #94 of 384
    JaneiR36

    JaneiR36 New Member

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    Oct 18, 2007
    I use the left arrow rather than the TiVo button which I used all the time (and is in the most convenient location on the remote control) to avoid seeing the ads. There has also been mention of some users (maybe) having to turn off the sound to avoid the chime. I know I'm using the left arrow several times a day now, but at least I have a choice. I might have discovered using it if I had read the forum earlier, but I actually found out quite by accident that you don't see the ad if you hit the left button at the end of a program and not the TiVo. Besides, the left button takes me back to the group I was watching, anyway.
     
  15. Dec 15, 2007 #95 of 384
    ah30k

    ah30k Active Member

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    Jan 8, 2006
    I responded to the quote about the lack of two-button access to the settings screen being a 'changing the way you interact' with TiVo issue because access to the setting screen is so infrequent that it hardly qualifies as impacting your TiVo experience if it takes three clicks. You point about the sounds is a much more valid point and if I had sounds on I would be annoyed too. As for seeing the ad at the bottom of the list being so horrific, I just don't get it. I guess it bothers some so much they need to carry the torch about how terrible it is. Not me. You can't argue personal preferences. You are entitled to your views.
     
  16. Dec 15, 2007 #96 of 384
    TriBruin

    TriBruin Active Member TCF Club

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    Off the top my hear, Apple Computer would certainly fit this definition (just change Charity to Cult. :D) Apple has a very loyal following that, not only buys their product, but wants they company to succeed and survive.

    But any company that I need to maintain an ongoing service relationship with (Verizon Wireless, XM Radio, even Comcast) I want to succeed. If I didn't feel that I was getting the best service (for me) and best value I would go somewhere else.

    This isn't charity, if Tivo were to cease business, I would be forced to use (IMHO) a substandard DVR service.

    Many have tied, few have succeeded. I don't know if you ever heard of ReplayTV, but they had nealy the same business model as Tivo (sell the hardware, monthly fee for the service). They could not make enough money to continue this business. They tried becoming a software company and now were just sold to DirecTV (reported ONLY for the patents it held.)

    We are left with Tivo and and the cable/Sat companies to provide us with DVRs (I know that computer solutions exist, but most people want a plug and play box.) This is NOT a level playing field. Cable/Sat companies can subsidize their DVR costs with their regular cable fees (it costs the Cable companies several hundred dollars for each of those "free" DVR.) Tivo doesn't have any way of subsidizing their income. They have to make money by selling Tivos, keeping subscribers, and (unfortunately) selling Ads.

    Personally, if another DVR company came along and offered a better solution, I would consider getting rid of my Tivo. But, as of right now, Tivo is the cream of the crop. If they go out of business, I am stuck with my piece of crap Comcast DVR.

    Ads have been in place longer than I have been a Tivo user (over 6 years). Yes the type and frequency has changed, but they have been. But they are also transitory, and don't always appear. You may have just caught a period of time that no ads were being shown.



    MRV - Multiroom Viewing. The ability to watch to transfer a program from one Tivo to another.

    TTG - TivoToGo. The ability to move a recorded program to your computer and portable devices (like the iPod) and watch them.

    But, if as you say, you only need a DVR, then Tivo may not be for you. My Comcast DVR records programs just fine (most of the time.)


    No, but people need to understand why the Ads are a necessity. Does complaining about it make you feel better?
     
  17. Dec 16, 2007 #97 of 384
    ZeoTiVo

    ZeoTiVo I can't explain

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    no, go ahead and complain all you want. I actually am fascinated by the mind set that gets so tied up in a knot over an ad image on TiVo central they look to avoid it. You seem fine with the clutter of shows in now playing since you do not seem to delete any when you are done playing them - but that ad image.........

    Also - replaytv, as mentioned, tried to compete in the same standalone DVR business. They had a great product and were looking like it would be a real horse race. Then replay TV made the fatal mistake of going right at advertisers by even including an autoskip feature for ads in shows and of course an ad free box. They were sued into oblivion by advertisers over the autoskip. replayTV was just sold last week to directTV though current customers are still serviced by the holding company. TiVo does not do the ads they do just for some petty cash. They work in a business environment where the advertisers are the real money men. TiVo instead takes a path of working with the advertisers. So would you rather have a replay with no ads and great DVR functionality but on its last leg as a supported product? in short, no one else is rushing into this standalone DVR business.

    BTW - companies I use while dealing with advertising they directly show me;
    Newspaper, XM radio, National Geographic, Scientific American, AOL, TiVo Community Forum, Bank Statements, Gevalia, Credit Card statements, Amazon, Nintendo, Bi-Lo, Food Lion, Best Buy, Disney, PIXAR, Movie Theater but I think you get the idea by now.
     
  18. Dec 16, 2007 #98 of 384
    WhiskeyTango

    WhiskeyTango New Member

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    I haven't read all the posts here but another thing just came to mind regarding Tivo's use of ads on menus and such. WTF is the big deal exactly? Every ad on Tivo requires that you click on it. You are not required to watch an ad before, during, or after you watch any show that you've recorded. Neither are you required to watch an ad when you first enter or exit the main Tivo menu or anytime while you are navigating. You are not charged for these ads, in fact they keep you from paying more for your subscription. Do the people angry with the ads get pissed off every time they open their Sunday newspaper or any day for that matter and see a bunch of advertisements interspersed among their news or do they just skip over them and read the articles in which they are interested. You all act like Tivo is a non-profit out to do what is in YOUR best interest. Tivo is a profit driven company who answers to their shareholders, not you. They are in the DVR business to make money and part of that comes from selling ad space, just like a newspaper or magazine which you also pay a subscription fee for. If you prefer, Tivo could always do away with the non-obtrusive ads and just sell your personal info to other companies like many others do leading to non-stop credit card approvals, etc.

    Forgive me if I sound like a Tivo apologist but I've seen this complaint OVER and OVER by people who apparently don't understand how businesses are run or the point of a publicly traded company. Granted, there are other options besides advertising for Tivo to make money, but, seriously, with the cable co. DVR's being offered cheaper than Tivo's monthly service, most people are not savvy enough to realize the benefits that Tivo provides over those other DVR's and are therefore not willing to pay the higher cost for a Tivo. Tivo remains a rather niche market for higher-end users. Joe Schmo who wants a digital VCR will not opt for a Tivo when he sees a cable company DVR provides the services he is looking for. Little does he know that so much more is available with the current technology. I guess maybe Tivo needs to do a better job with their advertising because apparently that point is not getting across. So, the only solutions are to raise prices or sell advertising. If you ask me, and I'm sure most Tivo users agree, the ads are better option over having to pay higher rates per month, and I think Tivo sees it the same way. They'd rather pass the cost on to advertisers than to their customers who are already paying a premium for the service.

    Speaking of services that were/are supposed to be ad-free...I've received several text messages on my cell phone from advertisers, including Verizon (my cell phone provider) which I have to pay for every time I am sent a text message. I also have Sirius satellite radio which is was advertised as commercial free radio. Yet, the Howard Stern show takes breaks throughout the show with several minutes of ads even though I pay for a monthly service.

    Maybe it's because I've had Tivo for a few years and am accustomed to the layout of the menus but I couldn't tell you what ads (gold star or end-program) that have been on my Tivo's in the last several years. I don't even notice the gold star ads anymore and just go directly to the Now Playing or Find Programs screens. As for the end-program ads, I do notice those because I've only seen maybe a half dozen in over 3 years, but I couldn't tell you what they were for because I know when the show ends that Delete This Program is Up once and thats what I hit as soon as the menu pops up.

    People ***** about this like Tivo is taking over your TV and forcing you to watch commercials. If these line ads are that big of a deal that are annoying you...the solution is simple, cancel your service and go get a cable company DVR. I know a lot of people don't like that answer, but it's the truth. If these minor ads are causing you enough distress to post about it on here, then maybe the other DVR's would be more suited to your needs. If it's not that big of a deal, then let it go. If Tivo doesn't use the ads, they will lose money and may, eventually, have to cease operations. Would you prefer that alternative? If so, then, again the cable company is waiting for your call. If not, then bite your tongue. Compaining here will do no good, and again, would you prefer the alternative?
     
  19. Dec 16, 2007 #99 of 384
    Sherminator

    Sherminator ɹǝs∩ pǝɹǝʇsıƃǝᴚ

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    Heck, even on a TV Guide softwared Cableco DVR, there is an ad at the bottom of every page in the guide, so unless you use the page buttons, you are forced to pass through them.
     
  20. JaneiR36

    JaneiR36 New Member

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    Oct 18, 2007
    lol... this is getting ridiculous. I was just offering my own opinion that I thought seeing the ads was annoying, but apparently not only are you responding to that, many more people in the past have said they think it's annoying?!? Rather interesting that this feeling isn't in any way isolated, yet the response is shut the heck up, this isn't really a problem.

    You're telling me to cancel my service if I think it's so annoying, yet you couldn't by-pass a topic that was clearly marked "hey, read-me if I want to see people ***** and moan about TiVo ads!!!"

    WhiskeyTango, I do not read the Sunday paper. My cell phone company does not send me text ads. I sent "STOP" to a number they told me a long time ago and registered my cell # on the do not call list and I haven't seen those since. Why exactly did you click here if you're so sick of the complaining? No, cancelling my service is not the only solution. I hit the left button after a program and do not see any ads as a result!

    Zeo, I almost religiously delete all programs after I'm done watching them. I'm down to four lines on my Now Playing screen (including suggestions) and watching Netflix DVD's instead. WTH did you get that ridiculous conclusion?

    RBlount, YEAH complaining makes me feel better! I even got a few solutions to the issue at hand as a result! Did you read the topic before clicking in if complaining about the ads bothers you so much? Interestingly enough, though, the reason why you think TiVo may not be for me is probably also the same reason it's not doing so hot (most folks just need a DVR). *shrug*

    Hey, if I have to research a product before purchasing it just so I don't expect no ads and suddenly start seeing them, how's that different from the risk you take when you purchase a lifetime service and the product turns out not to be available throughout your lifetime? How about Mom and Pop stores that eventually go out of business because a Walmart moved into town? If you're truly a fan of capitalism, you'd know the stronger business model almost always wins and your charity will not be enough to keep what you seem to feel is a weak business model afloat.

    BTW: I don't necessarily think TiVo's model is weak. I'm just frustrated that they must advertise to make some real cheddah. However, I'm not particularly grateful that they chose not to pass on higher costs to their customers. If they had done that, the DVRs from the Cable or Sat companies would be even more cost competitive and I believe that they would have even fewer customers. I know personally I didn't jump on the TiVo bandwagon until the price of the box came down below $100.
     

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