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Now the ads are p***ing me off

Discussion in 'TiVo Coffee House - TiVo Discussion' started by james.92, Dec 4, 2007.

  1. blam

    blam New Member

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    Nov 15, 2007
    My TiVo should not have ads of any sort. It is an appliance, not a newspaper.

    What exactly am I paying for when I have tivo spam invade my machine?

    I've already bought the box. It is my box and my hard drive. I own it.

    I subscribe to the service to get program listings. I imagine this should be free but okay I'll grant them that I need to pay for them. I think what I pay for them is more than enough.

    So now I'm getting ads. Why? What do I get for these ads?

    Free box? Nope, bought that.

    Free program listings? No, pay for that already.

    Free Content? Nope - I pay my cable company a sizeable sum each month to get programming.

    So then, what are these ads doing for me? They are making money for TiVo, but what do I get out of it?

    Nothing.

    That is why the ads do not make sense on TiVo. It is an appliance. It is like if I got ads on my refrigerator. Or on my VCR instead of the blinking 12.

    So I would hope that all of you realize that TiVo is selling your TiVo, your time, your menu screen... and you are getting nothing in return.

    Please complain to any customer service poll.
     
  2. ah30k

    ah30k Active Member

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    Jan 8, 2006
    You think that after 201 posts of the same thing repeated over and over again people would let this thread just die a respectable death? I guess not.
     
  3. RoyK

    RoyK New Member

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    SW VA
    No, it needs to stay alive to point out over and over and over again - We pay a premium for our TiVo service and still it is riddled with ads Many of us do not like it. Something potential new subscribers deserve to be made aware of. If they still want to subscribe then at least they know about the situation.
     
  4. dorian

    dorian Resident Noob

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    Feb 16, 2008
    Mountain...
    Didn't your post just bump it up? Oh man, didn't my post just bump it up?? Arggghhhh.... its a never ending cycle!

    :D:D:D
    (this reminds me of a post complaining about people that complain)

    But a question keeps popping into my brain.... are the pople that complain about advertising on Tivo the same people buying tee-shirts with logos on them?
     
  5. RoyK

    RoyK New Member

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    Oct 22, 2004
    SW VA
    Not me. Not once. Never. I can't for the life of me understand why someone would buy a tee shirt with "Budweiser" or whatever plastered on it. Never bought a car from a dealer without insisting in the contract that no dealer logo be on it either.

    Edit: Well I do have a tee shirt with my alma mater's logo on it but I think that's a bit different.
     
  6. blam

    blam New Member

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    Nov 15, 2007
    No, this is more like you buy a nice white cotton shirt. And you come home, put it on, look in the mirror and on the front appears "Get Norton 360 Now!"
     
  7. mattack

    mattack Active Member

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    Apr 9, 2001
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    Would I prefer no ads? Yes..

    But the few times I have had a cable box, it had FAR more ads on it than Tivos do, and they were FAR more intrusive, since they always took up a huge amount of the space that would otherwise show useful info.
     
  8. terpfan1980

    terpfan1980 It's Just TV TCF Club

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    Xbox Live:...
    Service.


    Cheaper service, cheaper hardware.

    See above. If you'd rather pay higher prices for the service, or for the hardware (or both) feel free to keep complaining that TiVo has found a way to keep your costs down by getting advertisers to buy space on the boxes.
     
  9. JaneiR36

    JaneiR36 New Member

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    Oct 18, 2007
    Haven't prices for additional units been increasing since we've been having these conversations?

    I, personally, feel they advertise because they can. If they suddenly made a whole bunch more profit purely out of subscriptions, I just don't see them stopping the ads.
     
  10. terpfan1980

    terpfan1980 It's Just TV TCF Club

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    Xbox Live:...
    And how much more would those prices be increasing or increased to if there wasn't some additional revenue stream?

    Or, how quickly would TiVo have gone under as a business leaving a bunch of bricks in people's homes because there is no longer a viable company providing guide data (which the system is keyed to using) or support (which would be needed if the system had any problems)??

    I'm not saying I like the prices (I don't, which is why I am a DirecTV customer rather than a direct user of TiVo boxes on say a cable or FiOS system, where it would cost me more for the boxes, more for the service, more for less HD programming, etc.), but I understand where TiVo is coming from here. They are trying to squeeze revenue out of other places rather than coming back to customers and telling them that they have to raise the bill that much more for those customers.

    If you could pay another $10 per month and lose the ads would you? If that was $10 more per box would it be worth it?

    At some point you decide that it's not worth paying not to get the ads, or you decide to just drop the service. Hopefully TiVo guesses right and figures that not many people will drop their service and that they can get enough extra revenue from selling the ad space to keep the costs from having to go up too quickly for their customers. If they guess wrong and lose too many customers they'll likely drop the practice, but then be back to looking at places to get revenue from instead (i.e., customer's wallets and purses).

    Considering the company isn't profitable, I applaud them for doing the best they can to maximize revenue in the least obtrusive ways possible. If you don't like the ads, ignore them. It's not like you are being forced to see anything other than a link that suggests you can see more information and get more information by clicking on it.
     
  11. JaneiR36

    JaneiR36 New Member

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    Oct 18, 2007
    Not at all? Surely, if they raised their prices too high they'd either lose current customers or not be able to sign up new ones.

    ie, they do it because they can.

    I haven't been offered the opportunity to pay extra for no ads. Some have said they would indeed pay the extra money for a clean interface if that ever became an option.

    I think you meant don't "click" the ads if you don't like them, as it is next to impossible to ignore something that HUGE in my Home screen and that pops up everytime after a programming.
     
  12. terpfan1980

    terpfan1980 It's Just TV TCF Club

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    Xbox Live:...
    That's an awfully optimistic view of things. They could have raised prices $1.00 per month per customer per box. Then you and others would be complaining about the increased costs, but then shrugging it off saying something along the lines of 'aw, well, what can you do? stuff just costs more'

    Would that mythical dollar per month per box really have scared you off? Be honest. Probably not, no? Do you really want to test the waters and find out?

    Seriously, if TiVo is pulling in enough revenue to save customers even $0.05 per month in subscription fees the relatively few complaints they get about pushing ads onto customer boxes is worth it just so they don't have to face the complaints about the fees.

    Remember, to many people the fee for TiVo service is keeping them from getting the boxes to begin with. Those that already have the boxes see the value in the service and aren't likely to run away from the service unless it gets too expensive which is what the idea of selling the advertising space is supposed to help prevent.

    True, they do it because they can, but you can't realistically be sitting on the other side of the net volunteering to pay extra, or are you? If you are, send TiVo a note and tell them how much you are ready to pay.

    Not to get political here, but you make this sound like the pie-in-the-sky promises that are made in the names of some of the wealthier citizens in this country who we are told by those that would raise our taxes know that they aren't be taxed enough and want to be taxed more. But... as shown by the state of Virginia, and Mike Huckabee's home state, recent news reports showed just how well that 'pay extra in taxes if you want to' effort worked. It collected just a few thousand dollars since it was started some years back. Less than $10,000 over 5 years time.

    For all the talk that those with money won't mind paying it, no one was getting cheques from those wealthier citizens. Those wealthier citizens were sitting on their money and keeping what they made. Why share it with the government who would just waste it anyway, right?

    That's part of what faces TiVo here -- if they do away with the ads because people promise to pay more, how many are really going to pay more?


    Heck, let me ask this -- without even looking, I'm guessing you aren't a TC Club member here, right? If you are, then apologies, but you might see where this is going quickly. TC Club members don't see ads, or don't see as many ads as non TC Club members. Yet not long back there was a long discussion about why some people aren't TC Club members (admittedly, I'm not a TC Club member myself, but you see the point hopefully. You have the ability to pay to support the TiVoCommunity.com forums and yet you don't. Why not? You lose the ads if you do, right? Is that not worth the fee for you??)

    Yes, I mean don't click the ad, and no it's not impossible. Just because the words are there doesn't mean you have to go any further at all. BFD that the words, colors, logo, graphics, banner are there. You still aren't seeing any video and don't see the details of the ads without going further.
     
  13. RoyK

    RoyK New Member

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    Oct 22, 2004
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    The ads are part of the price we pay. In fact if TiVo was up front about it they would put a statement in their price list that their product prominently displays advertising on its menu screens instead of burying a statement in their voluminous terms and conditions which few people read.

    Why don't they? Because it would be perceived as a negative by potential consumers.

    Its simple economics. TiVo has no God-given right to make a profit and survive. If they offer people what they want at a price people are willing to pay, make them aware of their product, and keep their own costs under control then they might make a profit. If they don't, they won't. So far they haven't found a combination that works.
     
  14. JaneiR36

    JaneiR36 New Member

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    Oct 18, 2007
    Actually, as a new customer, I wouldn't even have noticed. Let's see, this product costs $13.99/mo. Buy it. Or don't buy it. Hey, I wish we could turn back the hands of time and have TiVo do just that ;)


    So it helps current customers while kinda ripping off new customers, because as RoyK explains, they're not really being up-front about these ads. In my case, I didn't see any of them until my trial period was over.

    I agreed to purchase their service at the price they advetised. With the ads, I feel the quality of the service I was promised has been somewhat downgraded. It's up to TiVo to set their price and me to decide whether or not to buy it.

    Your question might as well be, "Why don't you contribute to the Red Cross," whereas I'd be more curious to know what (else) being a TC Club member gives me that I do not have already prior to signing up.

    You can choose not to click. But you'll see the logo. And frequently, too, whether you like it or not.
     
  15. blam

    blam New Member

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    Nov 15, 2007

    Cheaper Service?
    First of all, there is no "TiVo Service". There is only downloading the TV Listing Data which should probably be free to begin with or of little to no cost.

    Cheaper Hardware?
    After what I paid for an HD TiVo box, I doubt it was made cheaper by ads. Plus, the box itself is just a simple computer, with free Linux and the TiVo software which as nice as it is designed, is really not that complicated. I'm amazed they cost as much as they do. So no, the hardware is getting cheaper because of the ads.

    The only things the ads are doing is give more money to TiVo for nothing.

    That is the problem. It is not that paying for something with ads is bad.

    It is getting Ads and getting absolutely nothing in return.

    TiVo customers get nothing for the ads.
     
  16. blam

    blam New Member

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    Nov 15, 2007
    I already paid for the box. Done.

    They said it would cost a monthly fee to get program data. Fine.

    But now, all of the sudden I'm getting ads? How is that part of the price? I've already paid for everything. What am I paying for now?

    I've already paid for everything the box does. Why am I paying more? Why is TiVo now selling my box, my menu, my harddrive to advertisers?

    It is just a plain betrayal of their customers to put spam on my box.
     
  17. RoyK

    RoyK New Member

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    Oct 22, 2004
    SW VA
    Don't jump on me. I'm with you.:)

    We paid for the box and now we're paying extra by having ads inflicted on us.
    That's what I mean by part of the price we pay.
     
  18. TriBruin

    TriBruin Active Member TCF Club

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    Dec 10, 2003
    Bartlett, IL
    Oh I hate getting dragged in to these arguments, but I can't let comments like this go.

    Why should it be free? Just cause you can go to a web page and look at the data for free (oh, by the way, there are ADs :eek: on those web pages.). Think about how many different cable/sat and OTA stations there are (1000s). Now, figure that there are probably 30 programs per day for each of those stations. So the guide provider is keeping tracks of over 30,000 program listings each day. Add in all the data for each program (stars, description, title) and this is no small amount of data. It probably takes quite a crew at the Tribune (Tivo provider) to keep all the data current (do let it be wrong, BTW).

    It has been shown again and again that the hardware cost of a Tivo is (usually) higher than the retail price (the exception being the S3). Tivo subsidises the hardware with the subscription.

    However the hardware is getting cheaper. I paid more for my original 80GB S2 than I did for my HD with dual tuners and 160GB HD. So the price is going down.

    Not for "nothing." It is earning revenue Tivo needs to survive.

    You are getting something return: the Tivo service. If you don't find the cost of the service (initial investment + monthly fee + ads) to outweigh the value to you, then dump the Tivo and choose another option. There are other choices.
     
  19. rodbac

    rodbac New Member

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    Aug 16, 2005
    Not a good example- nobody paid TivoCommunity.com already for the right to view the forum.

    I'm in the middle on this- the capitalist in me thinks Tivo can do whatever they want, and as soon as what they're doing bugs me (be it with ads or anything else), I'll dump them like a hot rock.

    However, Tivo granting themselves the right to put advertisements in my home really leaves a foul taste in my mouth. I pay them a relatively high fee for the guide data, and I paid them a very high fee for a relatively simple piece of hardware- if I agreed to let them post ads in my house it's only because they slipped it in somewhere they knew I wouldn't notice it until later.

    As it stands now, I'm ok with it, but they're treading a fine line (speaking for myself only). Maybe it's because the only ads I noticed are for things like Amazon, new shows, etc. As soon as an ad shows up for corn flakes, though, I may feel very differently.
     
  20. HPD

    HPD New Member

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    Feb 25, 2008
    Pissed off? Wow, only Tivo haters would say this. Those ads will help Tivo to survive.

    What is a Tivo hater? That is defined as a person who is pissed off that Tivo is suing Dish Network and winning because they know their FREE DVR from Dish or their cable company is in danger of disappearing.

    All patent infringers will be punished. Turn in your patent infringing DVR and buy a Tivo.
     

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