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No upgrade incentive from TiVo!

Discussion in 'TiVo Roamio DVRs' started by bklinc, Aug 23, 2013.

  1. shortys408

    shortys408 New Member

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    Sep 20, 2011
    get them to add lifetime for 199 on your premier, and than sell the box.
     
  2. CrispyCritter

    CrispyCritter Purple Ribbon Wearer

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    Feb 28, 2001
    North...
    Thanks. I didn't know that that money was in TiVo's bank yet. I'm always surprised how long these things take in preparation, but then how quick the final implementation is!
     
  3. bklinc

    bklinc New Member

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    Aug 21, 2013
    PA, TX
    I have a Premier (basic) and am paying TiVo $14.99/mo. for service.
     
  4. innocentfreak

    innocentfreak Active Member

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    Aug 25, 2001
    Florida
    Still might work then if you pick up a Tivo from Best Buy. You don't even have to open it since the TSN is on the box. Just follow the steps and see if it will let you change the service number.

    Their FAQ doesn't mention the $14.99 price so it might or might not work.
     
  5. bklinc

    bklinc New Member

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    Aug 21, 2013
    PA, TX
    I assure you I have never paid $700 for a cell phone! The most I ever paid is $199.They knew that one of their competitors would have paid off my termination fee just to get me (and my family!) into their network.

    A local automobile dealer some years ago covered a repair out-of-warranty for me. It was called "good will". I still purchase new cars and have most of my repairs performed at that dealership. It insured customer loyalty.
    I will now "ride out" my contractual obligation to TiVo, (cheaper than the termination fee) and then I'll be "gone". If I did purchase the Roamio now, I would have to lease another cable card (first one is free, second one isn't!) in addition to paying another $14.99/mo. to TiVo. I could pull the cable card from the Premier and shove it in the Roamio, saving myself the additional lease on another cable card, and rendering the Premier completely useless while still paying $14.99/mo. I have also learned that if I lease a second cable card, the cable company will charge me another fee for an "additional digital outlet" (their term, not mine!). I really don't want or need two dvr's. The Roamio, with its enhanced capabilities, would have covered our needs for many years to come. Won't happen now!
     
  6. bklinc

    bklinc New Member

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    Aug 21, 2013
    PA, TX
    Thanks for the advice. It's worth a try, if and when our local (rural!) Best Buy ever starts selling the Roamio! I will also have to assure that the item can be returned if the box isn't opened. Best Buy has some very strange (consumer unfriendly!) return policies, listed in very large letters on the wall of their store. They tried to hit me with a "restocking fee" when I returned an opened item which wouldn't work with my existing equipment. Sure enough, it was right up there in black & white! (Read the fine print; in this case, not very fine!) I don't know what their return policies are today as I buy very little from them and fortunately haven't returned anything in recent years. If I attempt this, I'll post the results here, but we won't hold our breath for success with this maneuver!
     
  7. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Apr 17, 2000
    Nevada
    This is another reason to always buy lifetime. With lifetime you can almost always recoup all/most of the service cost and there is no contract so you can sell whenever you want.

    You should ask them if they'll give you a deal on lifetime for the Premiere if you buy a new Roamio. If they do you can turn around and sell the Premiere for at least $400 and recoup the cost.
     
  8. jfh3

    jfh3 New Member

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    Apr 15, 2004
    Denver area
    This is a common complaint every time TiVo launches a new box.

    There is absolutely no reason TiVo should allow anyone to cancel a contract, especially if the hardware subsidy on the box hasn't been recovered yet.

    Not sure why the OP thinks TiVo should operate any differently than most other businesses.
     
  9. aaronwt

    aaronwt UHD Addict

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    Jan 31, 2002
    Northern...
    I'll be paying $700 for my next cell phone. If I only pay $200 I'll be forced onto Verizons newer plans. So my monthly price will almost double over what I currently pay for unlimited data.
    So even after paying $700 for the cell phone, over two years I will have paid over $1k less than if I got the deal for the $200 cell phone. So in the long run, like lifetime on a TiVo, it's better for me to pay the $700 for the cell phone up front.
     
  10. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Do you really use that much data? I barely use a few hundred MB a month on mine, out of 2GB I'm allotted.
     
  11. randyb359

    randyb359 Member

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    Jan 3, 2009
    you can keep your current plan except your unlimited data will become 2GB
     
  12. bklinc

    bklinc New Member

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    Aug 21, 2013
    PA, TX
    Yeah, that should work. I can't even give the darned thing to friends and relatives, telling them that the cost of the service is covered until Feb., 2014, after which they would have to assume cost of monthly service. In this area, they have antennas with rotors, receiving HD signals free. They won't subscribe to cable either. TiVo is not real useful for this type of reception since you can record only those programs being received in the current direction of the antenna. Would need two (or more, in some cases) antennas to record more than one program at a time. I haven't had good experiences trying to buy or sell anything second-hand, locally or on auction websites. I am certainly not going to give TiVo any more money than I am now committed to. Really glad I didn't purchase a Roamio on the assumption that I could transfer my current service to the new box.
     
  13. bklinc

    bklinc New Member

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    Aug 21, 2013
    PA, TX
    I didn't ask them to "cancel" my original contract, just move it to the new equipment and guarantee themselves another year of service payments from me, just like the cell phone companies do, mentioned in a previous post. But I digress!
     
  14. bklinc

    bklinc New Member

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    Aug 21, 2013
    PA, TX
    Am also with Verizon, and for some reason, they have never forced me into a "newer" plan. I guess I am "grandfathered" somehow into the same family plan that I have had for years. Even with three of us using the plan, we have never even approached the 2GB mark. I honestly have never checked to see what I am actually allotted since I have never been charged for extra data, even with exchanging photos and occasional texts. Now that I think of it, I believe I do pay ($5?) for unlimited texting.
     
  15. aristoBrat

    aristoBrat Active Member

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    Dec 30, 2002
    Va Beach, VA
    So after you "ride out your contract" and leave TiVo, which product will you use to cover your family's needs?

    Interestingly, AT&T, Verizon and T-Mobile don't allow that anymore.
     
  16. aristoBrat

    aristoBrat Active Member

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    Dec 30, 2002
    Va Beach, VA
    Just like with TiVo, Verizon picks the things they want to be hard-asses about.

    Verizon customers with grandfathered "unlimited data" plans can't buy new phones at the subsidized rates ($199) without having to sign a new contract that causes them to lose the unlimited data.

    Meanwhile, Verizon doesn't appear to blink an eye with other grandfathered plans.
     
  17. bklinc

    bklinc New Member

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    Aug 21, 2013
    PA, TX
    The good thing is that I now have 6 months to prepare for that. What did I do before I purchased the TiVo? I had a DVD writer connected to my signal which recorded (had its own tuner) to a DVD-RW. It could even do timed recording. Gets me only one program while I watch another. I also built a "DVR" years ago from an old PC which I had kept as a spare. It already had a graphics card which included a TV tuner (since I had been doing some video editing on it). I added another (VERY LARGE in those days!) hard drive and recorded some live shows just to prove it could be done. The PC finally "died" and I didn't build another DVR. We could even coordinate with a neighbor who also uses the DVD writer scenario where he would record one show and we another, then swap discs. I know there are downsides to all of these, but they are all basically free of monthly service charges. I didn't find any of these scenarios that inconvenient. Our needs are not significant enough for this to be an issue for us. The Roamio would have been a good replacement for the Premier for the rare occasion when we want to record more than two shows simultaneously, or watch a 3rd while recording two. Regarding the cell phone contract renewal, thanks for the "heads-up" on this. Verizon allowed it the last time we got new phones. I think she had to get a "supervisor" to override something in their system, but they did accommodate us. May have something to do with the fact that we have been Verizon customers way before it was Verizon (Bell Atlantic Mobile), I think the mid 1990's, maybe earlier, don't remember.
     
  18. jfh3

    jfh3 New Member

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    Apr 15, 2004
    Denver area
    I understand. But cell phone companies don't allow you to do that on subsidized phones, only unsubsidized ones. In your case with TiVo, both your existing box and the box you would like to "transfer" have hardware subsidies.
     
  19. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Nevada
    The way it works is TiVo sells you the hardware at a loss assuming they'll make the money back by charging you $15/mo for a minimum of 1 year. If they allowed you to transfer that contract to a new TiVo before the 1 year was up then they will have lost money on that hardware.

    How much is the early termination fee? You might be able to sell the used TiVo for enough to recoup it.
     
  20. bklinc

    bklinc New Member

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    Aug 21, 2013
    PA, TX
    I don't believe I have ever had an "unsubsidized" cell phone. I always got a "deal" on one with a 2-yr contract, and have never had trouble upgrading before the end of the contract. Maybe I will the next time; we'll see!

    I just finished mowing my lawn, where I frequently do my most creative thinking. It just occurred to me that TiVo could have made this a win-win situation for itself and its customers by allowing purchase of the Roamio box, and in my case, offering me a contract for 1.5 years of service. In other words, I continue to pay the monthly fee for one box (all I need and will accept) until I have paid the "hardware subsidy" on the Premier. At the end of six months, I begin to fulfill my obligation for the 1-yr service contract on the Roamio. I know that there is at least one TiVo shill posting to this thread. You might kick this idea "upstairs" to see if it doesn't make good business sense for customer loyalty and retention. You can even present it as your own idea; I'll never know or care!

    Also, while mowing, it just occurred to me that I have several other options when I dispense with the Premier box. I have several VCR's sitting around, all of which worked the last time I tested them. I can plug them into the coax outlets scattered around my house and record a different show on each one. Viewing fidelity won't be great, but the programs will be watcheable, and I can still fast forward through the commercials.

    Lastly, I forgot that my wife's new Windows 8 all-in-one PC has a TV tuner built in and comes with a remote to control it. I hadn't set it up, but will now. It has a nice 23" HD monitor, so watching TV shows on it won't be bad at all. Between this, the VCR's, and DVD writer, I think I can cover everything we would ever want to watch. In the rare event we wanted to archive something, we could do so on either the DVD or VCR without requiring hard drive space on a DVR. Once I go to the trouble of setting all of this up, I will no longer have any interest in a TiVo of any design!
     

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