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NO PROGRAM GUIDE

Discussion in 'TiVo Premiere DVRs' started by mattyro7878, Jan 15, 2017.

  1. cajunlibra

    cajunlibra New Member

    2
    2
    Mar 4, 2017
    I'm having the same problem. Some of my shows aren't recording even. I shouldn't have to restart the device to fix it. It's not a quick process. This has been happening since December when I stopped getting cable. TiVo needs to fix this.

    Sent from my Pixel using Tapatalk
     
  2. TheKdd

    TheKdd New Member

    11
    2
    Sep 23, 2011
    Seems I have a new problem now to go with the TBA. I found that the restart and erase all to do list thing kept my data for a month or two until it reverted back to TBA... so I would do that every couple of months. This last time one box (premier with OTA and Cable) went TBA (few days ago) but also had no signal on any channel, OTA or cable.) A simple restart didn't fix it but the delete to do lists restart did.

    Just thought I would throw this is in case anyone gets this new issue as well.
     
  3. randywalters

    randywalters AVS Old Timer

    287
    14
    Oct 21, 2003
    El Segundo,...
    I woke up to TBA #12 this morning.

    As usual a restart instantly restored all Guide Data through Mon 6/26.
     
  4. cajunlibra

    cajunlibra New Member

    2
    2
    Mar 4, 2017
    We shouldn't have to reboot our boxes so often.

    Sent from my Pixel using Tapatalk
     
    MMG and TheKdd like this.
  5. mjsmith3

    mjsmith3 Member

    42
    0
    Feb 28, 2004
    Fairfield, CT
    Roamio on optimum cable in CT, getting TBA on all but 2 channels. Repeated guided setup, cleared and deleted everything, unplugged, connected to TiVo, etc multiple times. My other roamio is unaffected.
     
  6. JoeKustra

    JoeKustra Cable only TCF Club

    7,584
    362
    Dec 7, 2012
    Ashland, PA...
    This is really not the right thread or forum. Try here: Rovi Lineup Issues & Corrections
     
    WS65711 likes this.
  7. TheKdd

    TheKdd New Member

    11
    2
    Sep 23, 2011
    I agree. These are hard drives after all, I can't imagine the constant reboots are great for them. Maybe that's the point... we kill our boxes with having to keep doing restarts so we need to purchase another :/

    I would say I hope they fix this soon, but it's been 8 months for me now. I'm not optimistic anymore.
     
    rcw99 and cajunlibra like this.
  8. rcw99

    rcw99 New Member

    1
    1
    Jun 17, 2017
    It has occurred to me that this might not be a bug but rather a sales feature. Buy one of 'em curvy gizmos and all your troubles will go away.... for a while.
    My box is a Premiere bought 5 years ago... I guess its lifetime and its All In is all ended.
    Like many of you I have an antenna hooked up. And this problem got worse for me about 2 months ago at about the same time I got the antenna. It happened rarely before that. I did have another outdoor antenna hooked up for years w/o incident.
    I also have an external Western Digital HDD for more recording room. (just thinking of things that makes my unit a bit different.
    Also this seem to happen more often for me on Saturdays... though it does occasionally happen at other times.
    On the plus side for me, I have my TV stuff on a UPS (uninterruptible power source) so I can just push OFF on the UPS and don't have to unplug the power plug. One unplug per week usually works for me.
    Of course, it could get worse if I don't buy Break-Dancer model.
     
    Last edited: Jun 20, 2017 at 7:22 AM
    WS65711 likes this.
  9. WS65711

    WS65711 OTA + Charter Cable

    71
    7
    Feb 16, 2017
    I've had the same thought. What better way for Rovi to get out of all the existing TiVo Premier "Lifetime" contracts than to make the user's "life" miserable?
     
    MMG likes this.
  10. randywalters

    randywalters AVS Old Timer

    287
    14
    Oct 21, 2003
    El Segundo,...
    You don't need to unplug the Tivo or kill power to it, you can simply select Restart from the Help Menu:

    Tivo Central > Settings and Messages > Help > Restart or Reset > then choose Restart the TiVo box

    Doing this instantly restores my Guide Data as soon as my Premiere finishes booting up (about 4 minutues typically).
     
  11. unitron

    unitron Active Member

    16,435
    12
    Apr 28, 2006
    semi-coastal NC
    Except that it's happening on a Premiere I'm making monthly rent payments on and *not* happening on my S2s and S3s, lifetimed or monthly.

    Further, it's the grid/program guide that doesn't know what's on, the TiVo itself does, so you can push various buttons and it'll tell you what that is on the screen, but it won't let you record it.
     
  12. mattyro7878

    mattyro7878 Member

    211
    7
    Nov 27, 2014
    I would say "problem solved". no tba in weeks. no posts about it for quite a while
     
  13. drcos

    drcos HD where available

    265
    2
    Jul 20, 2001
    Venice FL
    Nope. Some of us have just taken to editing previous posts to update, as no news from TiVo/Rovi on a "fix"
     
  14. randywalters

    randywalters AVS Old Timer

    287
    14
    Oct 21, 2003
    El Segundo,...
    It's not fixed. Some of us have gone several weeks without a TBA and thought we were home free, then BAM - TBA time.

    But like a zit on a tit, i'm not going to let an occasional TBA ruin my otherwise excellent interaction with my Tivo :)
     
    mattyro7878 likes this.
  15. MMG

    MMG early adopter

    1,544
    1
    Dec 11, 1999
    Birmingham,...
    I just got my monthly TBAs and rebooted them away. Trust me, it's not corrected. TiVo should be ashamed...


    Sent from my iPhone using Tapatalk Pro
     
  16. tomharms

    tomharms New Member

    7
    0
    Sep 20, 2011
    Only one of my two Premiers had this problem. Both were set up for OTA & cable. On the problem oldest Premier (Lost Program Data), I went through the setup procedure and removed OTA and cable only. Since (4 weeks), I have not lost my program data and my problem is solved, because I really did not need the OTA reception to receive local TV. Hope this helps. :)
     
  17. WS65711

    WS65711 OTA + Charter Cable

    71
    7
    Feb 16, 2017
    The current score for my four Premier XL's (since 05/08/17 when this started up again for me) for full TBA condition:

    19

    TiVo1: 05/08/17, 05/17/17, 05/24/17, 06/14/17

    TiVo2: 05/28/18, 05/30/17, 06/03/17

    TiVo3: 06/03/17, 06/17/17, 06/18/17, 06/24/17 (Twice)

    TiVo4: 05/18/17, 05/24/17, 05/25/17, 06/03/17, 06/16/17, 06/22/17, 06/24/17


    Notes: All four TiVo's are configured for both Antenna and Cable. Only TiVo1 and TiVo2 are currently actually connected to the antenna. Prior to 05/08/17 these four TiVo's had gone approx 7 weeks without full TBA, since I had done the "Procedure". Before that I was having many full TBA episodes each week, spread pretty evenly between my 4 TiVo's.

    Updated 06/24 to add even more TBA's --- TiVo3 twice and TiVo4 once
     
    Last edited: Jun 24, 2017 at 7:38 PM
  18. drcos

    drcos HD where available

    265
    2
    Jul 20, 2001
    Venice FL
    Is it just me or does it seem like Rovi doesn't really have any incentive to fix this?
    Hey, what are you going to do? Not like you can get your program guide from someone else. Thanks for your money suckers. Premiere problems? Buy a new Tonka TiVo.

    You know what, Rovi? Fix it or STOP TAKING MY MONEY UNTIL YOU DO. I know some coders if that's your problem...

    Misbehavior updates moved to latest post 6/25 :(
     
    Last edited: Jun 25, 2017 at 2:18 PM
    WS65711 likes this.
  19. hairyblue

    hairyblue A good Man

    1,656
    74
    Feb 25, 2002
    Mobile, AL
    I haven't see a software update for my 2 Tivos. I have rebooted both of them at least twice this month to get the data guide to display correctly.

    Why buy a lifetime subscription, if Tivo will not keep up support for the older machines? I have been very happy with my Tivos and recommended them to others. But I'm now embarrassed, when someone asked "What's TBA?" Oh, I have to restart my Tivo to fix it....
     
  20. drcos

    drcos HD where available

    265
    2
    Jul 20, 2001
    Venice FL
    Have opened a new support case since the problem has occurred THREE times today so far.
    Cash money says they tell me to Clear Program Information & To Do List (again).



    TBA's (Premiere XL w/OTA & Cable)
    2/23 (twice in a few hours), 4/29, 5/6, 5/27
    6/3, 6/18, 6/19, 6/24, 6/25 (NOW 3 TIMES IN LESS THAN 90 min)
    SPONTANEOUS RESTART!
    6/23
     

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