1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

New XL4, Tuners 3 and 4 not working

Discussion in 'TiVo Premiere DVRs' started by colin1497, Jan 26, 2013.

  1. colin1497

    colin1497 New Member

    95
    0
    Nov 20, 2006
    OK, just got an XL4 to replace my well used 1TB S3, installed and paired the cable card, installed the tuning adapter, thought everything was OK and let the TWC cablecard guy off the phone. A few hours later I realized that only tuners 1 and 2 are working, not tuners 3 and 4. I didn't see anything obvious searching tivocommunity -- is this a problem anyone else has seen?

    And no, I don't have it set to allow 2 of the tuners to be used by other devices, it's set to have all 4 tuners devoted locally.

    I can tune SDV (or non-SDV stations) stations on the first 2 tuners, and when I try to tune the exact same stations on the other 2 tuners I get a blank screen and the message telling me that the station isn't available. This is easily visible with a restart, where all 4 tuners will tune the same station...
     
  2. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    38,951
    723
    Apr 17, 2000
    Nevada
    Reboot both the TiVo and the tuning adapter. I had the same problem when I got mine and it took rebooting both to get all 4 tuners working.

    Dan
     
  3. colin1497

    colin1497 New Member

    95
    0
    Nov 20, 2006
    OK, I've tried that once so far, but I'll go through it again. I've previously had issues where I had to reboot my S3 and tuning adapter to make things happy, so if that eventually works, I won't be surprised. :)
     
  4. moyekj

    moyekj Well-Known Member

    11,340
    119
    Jan 23, 2006
    Mission...
    Had similar problems with my Elite when I first got it. Eventually I had to move it to a different room with more direct cable drop as it wouldn't tune for all 4 tuners at the intended location. The 4 tuner units apparently require pristine conditions to function properly. Remember internally it's doing a 4 way split of incoming cable signal so it takes a good signal coming in for all 4 tuners to function properly.
     
  5. compnurd

    compnurd Active Member

    1,117
    11
    Oct 6, 2011
    Someone else mentioned with there new XL4 the MRS setting for the Tivo Mini was enabled locking out two of there tuners.
     
  6. Bierboy

    Bierboy Seasoned gas passer

    12,400
    7
    Jun 12, 2004
    Quad Sillies
    Wasn't there a thread or post somewhere about this problem stating that, when you've got Multi-Room Streaming enabled, it locks out two tuners for that purpose? Maybe I'm hallucinating...
     
  7. rainwater

    rainwater Active Member

    7,062
    1
    Sep 21, 2004
    MRS doesn't use any tuners.
     
  8. compnurd

    compnurd Active Member

    1,117
    11
    Oct 6, 2011
    Yeh MRS may be the wrong word I am using but it whatever the Tuner allocation setting is that was enabled in the last update for the "4's"
     
  9. Arcady

    Arcady Stargate Fan

    3,960
    2
    Oct 14, 2004
    Philadelphia...
    Someone had tuners enabled for remote devices (for the unreleased mini) and it kept two of the tuners from working.

    Check this:
    Settings & Messages> Settings > Remote, CableCARD, & Devices > Allow Live TV on Other Devices
     
  10. WVZR1

    WVZR1 Member

    272
    0
    Jul 30, 2008
    The WV...
    The OP commented in his original post he had already eliminated that possible situation! Did he? I'd think so!
     
  11. colin1497

    colin1497 New Member

    95
    0
    Nov 20, 2006
    Correct. :)

    Turns out I got it working with another reboot. I'm not sure that I powered down the tuning adapter the first time. With the S3 I always had to disconnect the tuning adapter's USB connection if I rebooted, then reconnect it afterwards, otherwise I'd lose all my SDV stations. The first reboot I think I just disconnected the USB like I had learned to do with the S3. The time that fixed the problem I unplugged the power from the tuning adapter, rebooted the XL4, powered up the tuning adapter, and connected the USB. Voila: 4 tuners.
     
  12. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    38,951
    723
    Apr 17, 2000
    Nevada
    I had the same trouble when I got mine. And like you after a few attempts landed on some combination of reboots that finally worked. Since then I've never had that problem again, so this appears to be a one time struggle.

    Dan
     
  13. rainwater

    rainwater Active Member

    7,062
    1
    Sep 21, 2004
    It's possible the tuning adapter didn't have the new firmware that activated it for more than 2 tuners when the TiVo initially connected to it. So rebooting all the devices probably got the TiVo to see the updated tuner support from the TA.
     
  14. lpwcomp

    lpwcomp Well-Known Member

    8,663
    110
    May 6, 2002
    John's...
    Another user had the same problem and it turned out that two of the tuners were dedicated to live streaming. This is to support the as yet unavailable TiVo-mini.

    Note: The other user had not changed this. He didn't even know about it. It arrived like that. Caused no end of aggravation.
     

Share This Page