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New Updated IOS7 TiVo App

Discussion in 'TiVo Coffee House - TiVo Discussion' started by bradleys, May 27, 2014.

  1. May 29, 2014 #41 of 113
    jfharrison

    jfharrison Member

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    I thought I had checked that but I guess I didn't drill down far enuf. That setting is (was) on.

    That doesn't explain why the older version of the app doesn't show the CC but I suppose the developers could have changed the way they hook into it.

    I'll have to try the new app again and see what happens.

    Thanks for the exact setting.

    jon
     
  2. May 29, 2014 #42 of 113
    jfharrison

    jfharrison Member

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    OK, v3.3 works correctly now that I've changed the accessibility setting (Thanks, RainWater). In iOS settings it is off and in Tivo App I can toggle it on/off as it would be.

    Thanks all for the help
    jon
     
  3. May 29, 2014 #43 of 113
    mattack

    mattack Active Member

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    You guys should write up a real bug on the Tivo forums about this.
     
  4. May 29, 2014 #44 of 113
    rainwater

    rainwater Active Member

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    Technically, it is not a bug but it is now respecting the OS level Closed Captioning settings. Perhaps some type of in app tip letting you know may be helpful if it is turned on the first time the app is opened though.
     
  5. May 29, 2014 #45 of 113
    HarperVision

    HarperVision TiVo's Italian Cuz!

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    That can't be blacknoi, Dan203 said the apps are "sandwiched"! ;) I figured it was an app or global setting, and it turns out each could affect that. Good to know!
     
  6. May 29, 2014 #46 of 113
    moyekj

    moyekj Well-Known Member

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    Mine is off, so that's not it for me. However, it's possible Netflix or Amazon Instant they are turned on, so I'll have to check those.
     
  7. May 30, 2014 #47 of 113
    jfharrison

    jfharrison Member

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    What I find annoying is that with the setting on globally, there is no indication on the CC switch in the Tivo App to alert the user and nothing in the app settings where I first looked to see if there was a setting. And even tho I checked the global accessibility settings, I missed this particular setting.

    Even tho it is respecting the OS level it is not telling a user that it won't work unless the global setting is off. And that global setting is a bit obscure, IMO. This is especially troublesome since the CC toggle on earlier Tivo Apps worked with the global setting on. This version of the app is backwards of that condition and toggling it has no effect if the global setting is on.

    jon
     
  8. May 30, 2014 #48 of 113
    moyekj

    moyekj Well-Known Member

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    Finally figured it out... Went to Netflix and CC was on, so I turned it off. Turning it off in Netflix does work, unlike for TiVo app. Closed Netflix, restarted and started playing a show and again CC was on by default. Scratched my head for a while since Amazon Instant was also behaving similarly, defaulting to on but at least able to turn off.

    Finally I remembered installing VLC a couple of weeks back, so decided to remove that app. Then I started Netflix and Amazon Instant and turned off captions on those and closed them. Finally, now with the latest TiVo app installed now captions default to off again and can be toggled on/off.

    In summary, it's certainly a TiVo app bug that controls in other apps affect captions. Looks like you have to turn off captions for all your apps in order for TiVo to be off. A pretty serious bug that previous version didn't have...
     
  9. May 30, 2014 #49 of 113
    HarperVision

    HarperVision TiVo's Italian Cuz!

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    So much for Dan's "sandwich" theory.
     
  10. May 30, 2014 #50 of 113
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    It's sandbox, not sandwich. :) The sandbox prevents any app from unintentionally affecting the other. However if the TiVo app is actually designed to look at the global setting, or the settings of other apps, then that is a problem with the app itself and not the sandbox.

    I wonder if they tried to add the ability to play Netflix and Amazon in the app as well and then had to turn it off because of some issue but forgot to disable the CC hooks?
     
  11. May 30, 2014 #51 of 113
    HarperVision

    HarperVision TiVo's Italian Cuz!

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    Haha yeah, I was just busting your stones. I'm clueless when it comes to how apps are made and programmed. :)
     
  12. Jun 1, 2014 #52 of 113
    moyekj

    moyekj Well-Known Member

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    I had the sticky CC problem again after using Amazon app. It looks like the fix is to toggle this accessibility setting on and the off again to fix. Note that you don't need to exit and restart the TiVo app as part of the fix. Annoying bug for sure, but at least the workaround is pretty easy.
     
  13. Jun 2, 2014 #53 of 113
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    So is the Amazon app somehow screwing up the global setting?
     
  14. Jun 2, 2014 #54 of 113
    moyekj

    moyekj Well-Known Member

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    Looks like it, but only if I touch captions in the Amazon app. Doesn't matter if I have captions off when I exit and close Amazon app, when I return to TiVo app the CC bug is there.
    But whenever I got to settings it shows that it is off, so however Amazon is screwing with the global setting the System Settings screens don't know about it. Plus TiVo seems to be only app that can't toggle the setting once the bug is triggered.
     
  15. Jun 2, 2014 #55 of 113
    blacknoi

    blacknoi Member

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    He is right, but I meant that the WWE app impacts the global closed captioning setting which then trickles down to the TiVo app at a global level.

    So technically, we both are correct depending on how you look at it :)
     
  16. Jun 2, 2014 #56 of 113
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    I wonder if this version fixes the freezing issue? I've used it the last two nights and both times I got the delete prompt as expected, but I've gotten my hopes up before and been let down after a couple of days so I'll reserve judgment for at least another week.
     
  17. Jun 2, 2014 #57 of 113
    bradleys

    bradleys It'll be fine....

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    It has still been freezing on me. - so I have to say no...
     
  18. Jun 3, 2014 #58 of 113
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    yeah froze on me last night so no go on that. I wonder what changed? I used a standalone stream for a year and it never froze, then when iOS7 hit it started doing this all the time. I can't believe they have such a major regression like this and still haven't fixed it.
     
  19. Jun 3, 2014 #59 of 113
    jimmypowder

    jimmypowder New Member

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    Streaming on cellular service will be outright awful if its not very good on a strong wifi network

    Fix the problems on wifi first.
     
  20. Jun 3, 2014 #60 of 113
    moyekj

    moyekj Well-Known Member

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    Yes, long overdue fixing it. However, I assume you're aware of the workaround to use downloads instead right (assuming CCI doesn't prevent it)?
     

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