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Discussion in 'TiVo Roamio DVRs' started by BP-isMe, Jan 28, 2014.

  1. lessd

    lessd Active Member

    7,695
    5
    Jan 23, 2005
    CT
    I just padded the 6:30 CBS news tonight by 15 minutes and than set up a recording for Extra that follows the CBS news, I will see what happens as I don't care about the show Extra.
     
  2. lpwcomp

    lpwcomp Active Member

    8,075
    2
    May 6, 2002
    John's...
    If you're trying to create the conditions that result in problem #3, you should have padded it by 30 minutes.
     
  3. cherry ghost

    cherry ghost Active Member

    5,276
    5
    Sep 13, 2005
    Chicago
    And if you're trying to see the glitch in #1, you only need to pad by one minute and then watch for the glitch in the first minute of Extra. The way you have it, the glitch will appear around the 15 minute mark of Extra.
     
  4. lpwcomp

    lpwcomp Active Member

    8,075
    2
    May 6, 2002
    John's...
    For an example of the "glitch" we are referring to, see this video, starting at @1m27s.

    It's actually worse here than it is on the TiVo. Not sure why it is that far in but that is the point at which the recording of the preceding show ends. Possibly another artifact of the feature. The source is a recording of last night's "Revolution". It was scheduled for an hour and my SP has 1 minute of padding at each end but the TiVo reports it as 1h3m long rather than the expected 1h2m.

    No trailing padding on the preceding recording (supposed to be "Jeopardy", but was actually weather coverage)
     
  5. CoxInPHX

    CoxInPHX COX Communications

    2,350
    6
    Jan 14, 2011
    Phoenix, AZ
    For #1, the glitch is much worse when the stream is H.264

    All my H.264 channels are copy once so I cannot provide an example.
     
  6. PedjaR

    PedjaR Member

    192
    0
    Jan 4, 2010
    Cary, NC
    For #3, it is not required to have the padding of first show encompass the whole second show. I had the issue happen to me multiple times with 5 minutes padding on an hour show. It does not happen every time, sometimes it does record and sometimes it does not, and when it does not, it always says "no longer in guide" in History. It is possible that if padding covers all of second show, it increases probability of this happening (or makes it happen always), but is not required.
     
  7. astrohip

    astrohip Well-Known Member TCF Club

    10,049
    35
    Jan 6, 2003
    Houston &...
    In my case, I don't have missed recordings because of the partial overlap. I do have the occasional missed recordings (V53 I think, which is BS but still happens), and it is occasionally an overlap, but that's coincidence.

    However, if I overlap 100%, I have a 100% failure rate. That's cause & effect. I fixed this by changing my padding on the offending shows. I now crazy pad the last show of the night, not the first.
     
  8. lpwcomp

    lpwcomp Active Member

    8,075
    2
    May 6, 2002
    John's...
    Ah. Did not know that. Most of the time, I have an overlap of only 2 mins. 1 min of end padding + 1 minute of beginning padding. Sunday night is unusual because of long sports (mostly football) overruns.

    Sorta blows my (undisclosed) theory of what is causing it out of the water.
     
  9. TheWGP

    TheWGP Hmmm...

    299
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    Oct 26, 2007
  10. dahnb2000

    dahnb2000 New Member

    5
    0
    Feb 7, 2012
    When this first started happening, I called Tivo & they tried to have me go through a bunch of nonsense (rebooting, unplugging, deleting season passes, etc). I have 2 Tivos & they were both having the padding problems so obviously this was a Tivo software problem. I had to contact them 3 times before I asked to talk with a programmer who, after repeated questioning, finally admitted it was a software problem and that it was affecting many other Tivo owners. I've had Tivo since 1999 and don't like how long they are taking to fix something they broke in 30 seconds with the last "update". I also don't like getting the run around from customer service either covering up or just not informed.
     
  11. jrtroo

    jrtroo User

    4,059
    4
    Feb 4, 2008
    Rebooting fixes most Tivo woes that are not repeatable bugs- so following that process is not nonsense. In this case, it was just not helpful.

    CSRs are certainly not privy to the tons of bugs of any software firm, especially new ones that have very specific behavior.

    Great to hear you got through to talk with someone to get this in the cue to address.
     
  12. lpwcomp

    lpwcomp Active Member

    8,075
    2
    May 6, 2002
    John's...
    I disagree. Having a CSR blindly follow a script is nonsense. Especially when they refuse to proceed prior to forcing you to waste your time performing steps you know will not help.

    Properly, CSRs should have access to a knowledge database where known, previously reported problems are documented.
     

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