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New Comcast SF Bay Area HD Channels Comming

Discussion in 'TiVo Series3 HDTV DVRs' started by stream, Apr 10, 2008.

  1. shady

    shady Previously European

    May 31, 2002
    Just out of interest, what does that mean?
  2. Poochie

    Poochie New Member

    Dec 26, 2003
    Sunnyvale, CA
    Shady, this refers to the bandwidth of the cable system.

    Many of us in the Bay Area were in older "550MHz" systems - which resulted in us having fewer channels than neighboring systems that were previously upgraded (to 750MHz or 860MHz).

    Some are still in 550MHz systems - Comcast is still in the process of these upgrades. Folks in those systems would be quite unlikely to get these new channels until after their systems get upgraded. I pointed this 1GHz thing out to indicate I was not amongst those folks - some in Sunnyvale still are.

    The actual value refers to the highest frequency used/supported in the cable infrastructure. And if I recall correctly, our equipment (QAM tuners in the TiVo or various other STBs/TV QAM tuners) really max out at 860MHz, but I could be wrong on this point or this might be changing with newer models - I'm not an expert here.
  3. Peter Miller

    Peter Miller 6th member of SG-1

    Nov 28, 2001
    San Jose,...
    Been two days and the new channels still are not in the guida data. Really annoying.
  4. shady

    shady Previously European

    May 31, 2002
    Thanks for the explanation.

    My problem is now completely solved. The technician just left.

    The other day, after they tried sending signals to the cards, the cards were left unauthorized, however the next day when I looked, both cards were Authorized and the host validation was set to Valid (something that they had never been before) however, the problem was still there.

    The technician arrived, and I explained the problem, and he played around for a bit swapping out splitters in the garage etc. He then tested the signal strength and he said

    "Wow, it's not surprising this thing (pointing to Tivo) doesn't work, you have a signal strength of 16, it's supposed to be between 3 and 4.

    He spend some time bringing down the signal strength, but to no avail, then eventually he said he would have to send a maintenance man round to lower the signal from the pole. Nothing will work properly until that's done. I asked how come it worked up until now, but he chose to ignore that one.

    Just before he left I just happened to say "This room is fed from a spliltter on the other side of that wall." He raced into the other room, and sure enough, there was a splitter with an open end. He put the cap on the open end and everything is working now INCLUDING I get my Encore Channels (ok, the wife's Encore channels) that I've already had 3 phone calls in the past to fix and they never could.

    So before he left I asked, How about the high signal strength problem. To which he answered "Oh, don't worry about that, it doesn't matter if the signal strength is too high" :rolleyes:

    Anyway, I'm happy now, the wife is happy now and the cats can go back to watching sunrise earth in the mornings!
  5. jaredmwright

    jaredmwright Member

    Sep 5, 2004
    Bay Area
    I can confirm that I received many new channels as well and a few extra not listed in the first post. I live in the 94531 Zip code which is the East Bay Antioch area.
  6. sommerfeld

    sommerfeld Lucky (?) 200 member

    Feb 26, 2006
    Same here - wasn't there in San Jose last night. I submitted a lineup update ticket.
  7. yunlin12

    yunlin12 Tivonation Citizen

    Mar 14, 2003
    San Jose, CA
    I'm in SJ 95125, submitted tickets on Tue am after seeing the signals go live. I still haven't seen the new channel info yet as of last night.
  8. jbrasure

    jbrasure New Member

    Jan 1, 2007
    Dang. I just watched Battlestar in HD, and the compression was terrible. There was a lot of pixelating during fast action and during scene changes. If Comcast has to compress the heck out of stuff in order to get more HD channels, then I'll eventually consider switching to DirecTV.

    Oh wait, I can't stand DirecTV's DVR. Uggh, now I'm stuck between a rock and a hard place. Do I want my Tivo and a crappy Comcast picture, or a good picture from DirecTV and a crappy DVR. Wah!
  9. bizzy

    bizzy New Member

    Jan 20, 2004
    Just checked last night (while BSG was recording in SD, doh!) and we're now getting SciFi HD on 736 in SF.
  10. zalusky

    zalusky Well-Known Member TCF Club

    Apr 5, 2002
    Cupertino, CA
    Well in Cupertino BSG wasn't pixelating but it wasn't UHD quality either it was as mentioned before DVD quality.

    When are going to get guide data. Arrgh. I don't remember it ever taking this long.
  11. shady

    shady Previously European

    May 31, 2002
    We have guide data a few miles north in Belmont.
  12. coltrane

    coltrane New Member

    Mar 20, 2007
    In Richmond on Comcast with cable cards, we got the new channels last week however now have lost the Nat Geo channel. It is still in the guide, still on selected channels but when we select it we are getting a black screen and a message saying we do not have it available.
    We also show SciFi in the guide but nothing but a black screen there too.

    FWIW, we are getting the Food Channel (as well the others mentioned) but as with TBS HD the aspect seems to be 4:3 stretched to the 16:9 signal and resolution seems the same as std definition.

    Anyone else have the same issues?

    (I am loathe to contact Comcast as I've seen issues like this get handled over time and the kind contact folk on the phone usually are completely clueless.)
  13. vutng103

    vutng103 New Member

    Apr 20, 2008
    Came home drunk from the Kanye West concert late last night around 1 am, powered up my TV and to my amazement, all the channels and shows are listed for the new HD channels. So all is good here in SJ...

    Now if Comcast can just get us up with FX and SPIKE, I'll be one happy customer...
  14. holmete

    holmete Gadget Guru

    Aug 28, 2007
    Oakland Ca.
    What extra (not listed) channels did you get?
  15. johnf@home

    johnf@home New Member

    Dec 1, 2007
    San Jose, CA
    The new channels turned up in South San Jose (95123) this weekend.

    One thing I've noticed - SCiFiHD appears to be on the Eastern time zone. This means that programs we record using a wishlist will generally record off ScFiHD, as the program shows up there 3 hours before it shows up on ScFiP.

    Now I want Speed and BBC America in HD ...
  16. yew

    yew New Member

    Mar 29, 2003
    I am in Cupertino. foodhd and cnnhd just showed up on the channel guide this weekend.

    Yes, I want Speed HD too!
  17. stream

    stream New Member

    Jul 25, 2007
    I've noticed that on many of the HD channels, in the evening the shows are on both an east coast and west coast schedule (show that normally airs @ 9 PM, will air @ 6 & 9 PM, for example).

    Also want Speed in HD! And Spike.
  18. Kenji

    Kenji New Member

    Jun 28, 2003
    Welcome to Comcast "HD". Sadly, cable TV's bitrates seem to be falling as they cram more channels into a fixed-bandwidth pipe. Even the mainstream media seems to be taking notice.
  19. stargazer_guy

    stargazer_guy New Member

    Apr 20, 2008
    Yeah, the picture quality of Battlestar was aweful this weekend. I would have preferred to watch a high quality SD version rather than this crappy HD version. If Comcast doesn't improve things soon then I'll bail.

    On a brighter note, I watched "I am Legend" in HD on my Apple TV this weekend. Holy cow! The quality was excellent. I'm glad to see that Apple doesn't compromise on picture quality. Let's hope they get Battlestar on Apple TV soon. :)
  20. Evilmonkee

    Evilmonkee New Member

    Sep 7, 2007
    I am in Richmond as well(out by the marina). NGHD is showing black for me, as well as UHD(739). SciFiHD and the other new HD channels are all working fine, although AnimalPlanetHD initially showed up in the 800s in Tivo, but didn't work. I found it at channel 769. It's working there but there is no guide data or channel identification for it.

    Just before the 15th I had a technician come out to check why UHD wasn't working when it should. He determined that although my residence is in Richmond, I should have been on the El Cerrito lineup. He had the head office change some info on my account and hit the box. That worked and UHD began working again. A couple days later it stopped working again. I called Comcast again and they said they would send another hit to my box but it was backlogged by a half hour or more. I don't think it ever made it or if it did, it didn't work. Such a PITA.

    Something else of note. We were originally on the Digital Silver package but I guess they went through a naming/restructure change at some point. We had HBO/Encore as part of our package. I think when they made those changes to our account they put us in one of the newer packages because now we are getting all the Starz channels as well. I'll have to keep an eye on our next bill to see if they are charging us any more. :p

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