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Networking Issue With Menus - Help!

Discussion in 'TiVo Roamio DVRs' started by macfactor, Sep 3, 2013.

  1. macfactor

    macfactor New Member

    Aug 22, 2013
    My Roamio Plus is my first Tivo so I need a little help with a menu issue I am having.

    I am getting both the C113 and C501 networking errors when accessing menus on regular basis. If I give it a minute it always comes back and everything is fine for a while. I thought it might be my network so I have spent the last two weeks trying to improve it but I have come to the realization that my network is fine.

    I am running the Tivo on Wi-Fi but have an ASUS RT-N66U Dual-Band Wireless-N900 and the Tivo is on the 5GHz side with 80% signal strength. I have tested the connection with several other devices and everything is supper fast. Also, when using Netflix the system is very fast and stable - no issues. So I know the network is fine.

    Spoke with support and they wanted to blame the network but I am beginning to believe there might be a bigger issue.

    What I need to know is if this is a common problem or if everyone else has really fast menus with no network issues?
  2. Rkkeller

    Rkkeller Active Member

    May 13, 2004
    I didn't have menu problems, but my wifi connection had a couple problems so I hardwired it.

    Can you try hard wiring it?
  3. macfactor

    macfactor New Member

    Aug 22, 2013
    cannot hard wire right now but I really don't see why this would be an issue since I have steady 30 megs down and 5 up on this connection.

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