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Netflix Streaming Problem

Discussion in 'TiVo Series3 HDTV DVRs' started by AndyNorris1974, Nov 4, 2009.

  1. Nov 4, 2009 #1 of 44
    AndyNorris1974

    AndyNorris1974 New Member

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    Jun 21, 2006
    I have a Tivo HD Series 3. I have the Netflix streaming thingy and FIOS with a huge amount of bandwidth...20Mbps in 10 out...My connection to the router is wireless....just cannot run cable easily....and sometimes the shows roll no problem....but sometimes I am getting the "wait" notice whilst it catches up and downloads the next bit. Here is what is killing me...it will start a program with full bars in HD...then it keep stopping and buffering all the time...and it SOMETIMES down shifts to lower quality and plays fine...GOOD RIGHT....but other times it REFUSES to acknowledge the fact that it is stoping ever 90 second for 20 second to catch up....point blank will not shift down...and DAMN IT I WANT TO BE ABLE TO FORCE IT TO LOWER QUALITY so that I can watch my show....but no...the software is supposed to be smart enough...and helpdesk said "your ISP should be able to help get better connectivity" which I have tested and is INCREDIBLE so no issue there...and surely most people have their connection wirelessly...so MAKE IT CLEVER ENOUGH THAT IF THE SHOW PAUSES TO CATCH UP MORE THAN THREE TIMES IN 10 MINUTES IT SHIFTS DOWN REGARDLESS....
    Sorry for all the caps but it is infuriating!!!!

    Any help out there?
     
  2. Nov 4, 2009 #2 of 44
    bluetex

    bluetex Wha?

    449
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    Apr 23, 2005
    Houston, TX
    This feature has been pretty flaky in general. I have similar bandwidth and can get Netflix streaming to my Series 3 OR my Xbox360. Both are wireless G connections to my Linksys Wireless Router.

    More times than not, the Tivo streams HD then rebuffers, rebuffers... over and over. We'd switch to Xbox and it'd be flawless.

    Why? *shrug*... better hardware, better implementation of the streaming. Dunno.. but Xbox has KILLED Tivo for this feature. Yeah, it's convenient having the Netflix on the Now Playing List -- but it's not worth it.
     
  3. wheever

    wheever New Member

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    Dec 13, 2009
    Andy, I noticed the same thing.

    When it DOES downshift in quality, it works fine. But most of the time it insists on stay in HD, and consequently has the constant rebuffer problems. There needs to be a way to force Tivo/netflix to use lower quality at times like that. Or the software needs to be smarter about it.

    Who do we yell at?
     
  4. gweempose

    gweempose Active Member

    2,444
    4
    Mar 23, 2003
    Northbrook, IL
    The bottom line is that Netflix implementation on the TiVo pretty much sucks. I have a 50/10 connection with an all hardwired network, and I still have problems streaming from time to time. Not to mention the fact that Netflix often causes the TiVo to spontaneously reboot. Oh well, I'm sure they'll have it figured out by the time they roll out the S4's. :rolleyes:
     
  5. schipperke

    schipperke New Member

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    Dec 12, 2004
    Yes, if it goes HD for me, the same problem. Have not had problem so far with standard definition. Guess I'll start wiring again and put the Roku back. Easier for the kids anyway. One thing Tivo does not do, is rollover on menus.
    What I mean is, if you have a large netflix list and have reached bottom, it stops, will not just start at #1 again, you have to scroll back up.
     
  6. wheever

    wheever New Member

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    Dec 13, 2009
    There MUST be a way to force it to use lower-quality on the streaming. *sigh.* Most of the time it works pretty well, anyway.
     
  7. Ready4TiVo

    Ready4TiVo New Member

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    Sep 16, 2004
    This seems to be a, ahem, step up from the screen-freeze and hard drive crashes when this option was first introduced. I recently watched two films a few days apart that stayed HD for the entire two hours each - but I dared not to pause either of them.

    Has anyone else recently had the "pink (or whatever color) screen of death" when pausing a streaming Netflix film via TiVo? I am afraid to test it to see.

    One small nit-picking thing too: if in your Netflix folder you have an "Instant" queue longer than what can be seen on your screen, moving to the next page is stupidly sloooowwwww...

    I've had a TiVo HD Series 3 for two years and never had a hitch with anything - no missing shows etc. - except the above.

    If TiVo can't get this right.... Any recommendations for a Blu-Ray player for Netflix, or is Roku the best option?
     
  8. pl1

    pl1 Active Member

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    Jan 17, 2007
    MA
    I bought a Samsung BD-P1600 which includes Netflix. I've been extremely happy with the BD-P1500, so I feel pretty confident about the BD-P1600. Now at least, if I have issues with Netflix, it won't crash my TiVo. Yesterday, I came home only to find my cableCARD was unauthorized. A restart fixed it, but I'm not using Netflix on my TiVo any more. Last thing I need is another Comcast truck roll.
     
  9. mchief

    mchief Morey

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    Sep 10, 2005
    Alexandria, VA
    I also have the 1600 and the Netflix viewing (HD) has been great. No pauses or rebuffering so far.

    I have only watched a half dozen movies.
     
  10. pl1

    pl1 Active Member

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    Jan 17, 2007
    MA
    I just set up my new BD-P1600. The menu interface is MUCH better than wiith TiVo. You get a half screen Video Cover for each item in your que. And the picture quality appears to me to be much better than with the TiVo. You also get MUCH more feedback when rewinding or fast-forwarding. It now appears to me that the TiVo, at least the original S3 and (I'm guessing the S2), was a preliminary attempt at making this work. Maybe the THD's are better, but this Samsung with Netflix is way better than with my TiVo S3.
     
  11. coxric

    coxric New Member

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    Sep 11, 2009
    Yesterday I tried to stream a film on Netflix. It streamed at full HD and stuttered constantly. It never downshifted to a lower resolution. I spent all evening optimizing my router and wireless connection until I had 100% signal strength. I downloaded a TV show from Amazon and the TiVo reported 6.92 MB/S, which isn't overly fast but seemingly fast enough to stream Netflix at full HD. My laptop on wireless (farther from the router than the TiVo) reaches around 9 MB/S downstream, 3 MB/S upstream on Speed Test and Speakeasy.

    Today I tried streaming another film, and this one was either not available or never reached HD resolution. It was full bars just below HD. It also stuttered constantly, and I believe this is the 1.5 MB stream, which should be easily reachable with my broadband connection and wireless speed.

    I have a Linksys WRT54G 2.0 with the latest firmware. I'm considering a new router but I'm not sure that's where the problem is. I also rebooted the TiVo and reset the router. Any suggestions on how I can test my setup before I purchase a new router? Are there variables I'm not considering? Also, I have an Apple AirPort Express which repeats the router signal and which allows me to reach 100% signal strength. It's very near the TiVo wireless adapter. Without it I can only get 65 - 70% signal strength from the router.
     
  12. pl1

    pl1 Active Member

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    Jan 17, 2007
    MA
    If it helps any, first of all, it does not sound like it is your end at all. It could be their server. Second of all, not all movies come in HD. So, even though you might have a 50Mbps pipe, it will not be in HD at all times. But, from what you have described, it does not sound like an issue on your end, IMHO.
     
  13. jrtroo

    jrtroo User

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    Feb 4, 2008
    I'm certainly no wireless expert, there are lots of things which can influence the quality of a wireless signal which would not necessarily be seen by someone casually surfing.

    I would have a similar issue from time to time, outside of the capacity issues on friday/sat pm. I went to hardwire and have have not a single problem since.
     
  14. orangeboy

    orangeboy yes, I AM orangeboy!

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    Apr 19, 2004
    East Moline, IL
    I think it's best summed up in this post's last 2 sentences
     
  15. coxric

    coxric New Member

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    Sep 11, 2009
    Thanks. I assume if a movie isn't available in HD, Netflix doesn't use their highest bandwidth stream? I read somewhere their max stream is 3.8 MB/S, and the next one down is 1.5 MB/S. So if a movie isn't displayed in HD, I would expect it to stream fine. Even with poor wireless performance I would expect I could at least get 1.5.

    I forgot to add that I've been using Netflix somewhat regularly since September and except for a few spotty issues watching The Office at peak viewing times, I've never had a problem. My router is several years old, though, and I'd be willing to replace it if I thought it would make a difference. I have great signal strength (repeating the wireless signal with the AirPort), but maybe the router has some other problem that I don't understand.
     
  16. coxric

    coxric New Member

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    Sep 11, 2009
    I suppose if my performance doesn't improve, I'll have to hardwire it. What's frustrating is I've enjoyed good performance for more than three months and I'm not sure why it would suddenly be so terrible. Maybe there is some new source of interference? I've tried a variety of wireless channels, and that changes the signal strength somewhat, but at 100% you would think interference isn't really an issue.
     
  17. Videodrome

    Videodrome tivo - please wait..

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    Jun 20, 2008
    I have noticed the problem is movie specific. One HD movie will play without an issue, go to another one, starts and stops. So i think the play settings are set by movie, not by the service. Netflix should ask to play in HD , or SD.
     
  18. rocko

    rocko Cuckoo for TiVo

    1,551
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    Oct 29, 2002
    Northeast...
    You should double check overall network activity. I was downloading a mega-torrent one day and it completely killed any attempt at Netflix streaming. Also, someone else reported problem when uploading large amounts of data.

    FWIW, I have been using WIndows Media Center in Windows 7 - connected to my Sammy 32" LCD via HDMI - to watch Netflix. Works pretty good.

    Other TiVos are pretty much trouble-free when the network is idle.
     
  19. pl1

    pl1 Active Member

    1,256
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    Jan 17, 2007
    MA
    Sorry, I don't know any of those specifics. Makes sense though. And like another poster said, I do see different results with different movies as well.

    Another thing I found is that the lip sync has been TERRIBLE with my TiVo lately. I was watching with the Samsung Blu-Ray last night and the lip sync was close to perfect.
     
  20. mr_smits

    mr_smits New Member

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    Dec 17, 2009

    I'm having the same problem: wireless (HD) streaming on Tivo Series 3 causes buffering every 40 seconds that makes it impossible to watch a movie. I've tested and non-hd seems to stream fine. I have 70-85% signal strength. I use a Tivo g wireless adapter with WPA2 encryption. I did not have this problem up until recently. I've streamed 20+ hours of HD without this problem. There would be an occasional buffer, but nothing like this.

    I don't have is a problem streaming to a wired laptop or a wireless laptop. Both stream HD shows without a problem.

    So, before I take the step of hard wiring ethernet to Tivo, I'd like to know if hard wiring it has solved the problem for any of you?
     

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