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Netflix Profiles Disappeared

Discussion in 'TiVo Roamio DVRs' started by ustavio, Oct 25, 2013.

  1. ustavio

    ustavio New Member

    192
    0
    Oct 19, 2013
    Has anyone else noticed that the recent Netflix profiles upgrade has disappeared? It was there this morning but seems to have reverted to the single profile with Netflix and Netflix for kids options. I've been getting daily Tivo reboots lately while using Netflix and wondering if they're still tinkering with it. BTW, still have profiles on PS3 and BluRay platforms (and no reboot issue).
     
  2. jwbelcher

    jwbelcher New Member

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    Nov 13, 2007
    Orlando, FL
    Same here. Been having Tivo messages that its having trouble connect to the Tivo Service and certain feature are unavailable tonight. But yes, profiles are gone.
     
  3. ustavio

    ustavio New Member

    192
    0
    Oct 19, 2013
    Hopefully Tivo and/or Netflix are aware of ongoing issues that were supposed to be resolved (reboots, service disruptions, connection issues and the "now you see them now you don't" profiles). Perhaps they are tinkering and will have this fixed soon.

    I'll put my straight jacket back in the closet for the time being.
     
  4. anthonymoody

    anthonymoody New Member

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    Apr 29, 2008
    I had the connection issues too (actually had to log out and log back in) but the profiles were still there.
     
  5. anthonymoody

    anthonymoody New Member

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    Apr 29, 2008
    Spoke too soon. Last night I went back in and the profiles were gone. Bummer. Hopefully this is just temporary puttering around until they're ready to enable it full time.
     
  6. ustavio

    ustavio New Member

    192
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    Oct 19, 2013
    Profiles still AWOL for me but at least it didn't reboot last night while on Netflix. I must admit, however, I'm not holding my breath. I didn't watch for as long as usual because I was pooped out after a zillion college football games.

    Perhaps Tivo Margaret or one of the Tivo reps monitoring the forum has any feedback as to what's up. Maybe they're all busy with the Streaming update issues.
     
  7. ustavio

    ustavio New Member

    192
    0
    Oct 19, 2013
    Spoke too soon. Been watching Netflix on and off (pausing to post here and there) and the Tivo just rebooted again. This is very annoying....especially if recording one or more shows as it creates a "gap" during the reboot process. Some shows cannot be recorded again because there are no upcoming episodes. It also resets all the tuners to the same channel so I have to go through and find the previous channels.

    The frustration factor with this is up a notch. I'm going to try Tivo and Netflix support to see what's up. Last time I contacted them they were unaware that there was a problem or that it had already been fixed.
     
  8. rainwater

    rainwater Active Member

    7,058
    1
    Sep 21, 2004
    There's no point in contacting support. There is no fix that they can offer you. The best thing you can do is contact TiVoMargret.
     

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