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Need Tivo software for replacement HD

Discussion in 'TiVo Help Center' started by twobad, May 11, 2013.

  1. twobad

    twobad New Member

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    May 11, 2013
    I paid for a "lifetime subscription" TCD540040 with a Maxtor HD date of manufacture 2004 that failed the seatools long test- bad sectors. Attempts at using Spinrite v6.0 failed to get the drive to run again using level 2 and level 4 utilities. I have some old hard drives lying around and would like to get the unit up and running again without dropping $99 bucks on a new HD or $38 bucks on software.

    Is it possible (legally) to obtain the image such that an off-the-shelf HD can run in the 540040 and if so, where would one find the software.

    Thank you,

    -=T=-
     
  2. twobad

    twobad New Member

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    May 11, 2013
    Thank you gents
    (and especially the p.m. guy who I can't thank via PM 'cause I don't have ten posts...)
    -=T=-
     
  3. twobad

    twobad New Member

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    May 11, 2013
    Winmfs instructions detail backing up then restoring the original Tivo HD.

    Would I be correct in assuming that I will not be backing up the original Tivo drive, but will, instead, use the image I now have (via PM) as the source and put this on the new drive?

    This would mean I have one less HD connected, correct?

    Thanks,
    -=T=-
     
  4. WO312

    WO312 Active Member

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    Jan 24, 2003
    Finger...
    That is correct. You don't have a working Tivo drive to do a backup from. I have never used winmfs with just an image, but I assume it will read from a CD.
     
  5. twobad

    twobad New Member

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    May 11, 2013
    Now I'd like to shoot the moon and see if I can transfer my old shows over to the new drive. The old drive failed the seagate tools long test due to "bad sectors". Do ya'll think it's possible to copy a drive with bad sectors or should I just chuck the drive towards the landfill?
    thanks,
    -=T=-
     
  6. lillevig

    lillevig Hot in West Texas

    1,769
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    Dec 6, 2010
    San Angelo, TX
    I'm the PM guy and you're welcome. As for transferring the shows, the only way to do that is if the drive is functioning in a Tivo. You can't hook the drive up to a computer and copy files even if you are running Linux.
     
  7. twobad

    twobad New Member

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    May 11, 2013
    Thank you for the information re: non functioning HD in the Tivo not being copied- that is as I would have guessed.

    I can't tell you how happy I am to keep from having to trash my Tivo! I haven't used it in some time, but now I will!

    Thanks again!
    -=T=-
     
  8. WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    One thing you could try - since you know that you can make a good drive. Hook up the old Tivo drive and the new drive (that you just created) to winmfs and see if it can read the old Tivo drive. If it can, you could do a total copy over. This will overwrite your new drive, but no matter since you can always re-do it if things fail. If not, then it is toast and just put the new drive back in the Tivo. If you've already tried this then don't bother.

    If winmfs doesn't work you could try dd_rescue, but that's a whole 'nother story. Chances are your drive isn't readable, period. Especially if SpinRite doesn't fix it.
     
  9. twobad

    twobad New Member

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    May 11, 2013
    Twobad here... I was able to install the image and record two episodes of a TV show. I made a few changes in the menu (nightight and LED's), the TIVO then asked me to "restart" it. I did that from the menu and it never came back up. Now it reboots every 45-60 seconds and the left, green LED never flashes yellow for me to put a "diagnostic" code in (like 57).

    STUPID ME did not record all the machinations I went though to get the TIVO up n running a couple of months ago.

    I have a .tdk image file but am bewildered on how to use it to prepare may hard drive- in other words, does it need an MFS or WinMFS program, master / slave or CS setup, which drive should be master or at the end of the ribbon cable.

    The old grey matter appears to be getting soft. :(

    I have a few days before the next episode airs so any advice (or a tutorial) on placing a .tdk image on a hard drive on a computer with only one IDE channel would be MOST appreciated.

    Also, was the "update" the tivo asked me to restart for the culprit (and should I avoid any "updates" in the future) or was this just bad voodoo?

    THANKS GUYS!,
    -=T=-
     
  10. unitron

    unitron Active Member

    16,389
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    Apr 28, 2006
    semi-coastal NC
    As long as WinMFS can find the drive, it should be able to write to it from the .tbk file, so be sure you don't tell it the wrong drive when you click "Select Drive", because it will overwrite whatever's on that drive.

    And an image taken from a Maxtor drive of that era will need to go onto one at least as big as the Maxtor was, and they were slightly bigger than the other brands for a given or advertised size in GBs. You have to go by the LBA number or go with a bigger drive. For instance my 540 image won't go onto a WD or Seagate 40GB drive, but will go onto anyone's 60 or 80GB drive.

    However, your problem may be a power supply with "capacitor plague" that's unable to put out quite as much power as it did originally and therefore not enough to operate the TiVo properly.

    The good news is that it's fixable for about $10 or less in parts if you know which end of a soldering iron to hold.
     
  11. twobad

    twobad New Member

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    May 11, 2013
    Thanks, Unitron!

    I visually inspected the caps and did not see any bulging or other signs of failure. That said, I've recapped an LCD monitor board and the chassis of a vintage 1981 video game monitor so I think this is something I can handle. My local electronics store went tits up 3 months ago so I'm relegated to buying online, which is no problem, other than my impatience.

    That said, is there a list (and diagram) of the caps for the TCD540040 floating around on the interwebs so I can order replacements before removing each cap for identification?

    Thanks again!,
    -=T=-:)
     
  12. unitron

    unitron Active Member

    16,389
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    Apr 28, 2006
    semi-coastal NC
    I don't know if there's anything wrong with your power supply or not.

    If it does have a cap or 3 that need replacing, they'll likely be the ones tucked under the heat sink overhang where they're the hardest to get to.

    And they'll almost certainly be the ones on the +5 or +12 Volt or both outputs.

    You can look at the bottom of the PS board where the red wire and the yellow wire connect and trace the copper back to where the + lead of caps are connected to find the ones on the 5 and 12 Volt rails.

    If you have or can borrow a voltmeter, back probe the hard drive power connector's red and yellow wires to check the voltages and do it again with that same Molex plug removed from the hard drive to see if the readings are about the same regardless of whether the hard drive is part of the load or not.

    Be careful not to even partially dislodge the ribbon cable that leads from the motherboard to the front panel--this can cause a partial short that takes out a component or 2 on the motherboard.

    And be careful not to disturb the ribbon cable from the power supply to the motherboard either.

    Voltage readings shouldn't be more than a half volt above or below +5 on the red and +12 on the yellow, and should be similar with and without the drive power connected if the voltage regulating circuitry on the PS is working properly.

    Ground the meter's negative lead to the metal chassis on the side away from the power supply, or at least back probe the black wire on the Molex that's not next to the colored wire you're putting the + lead into and don't let the leads touch.

    Remember that part of the power supply is connected straight to the wall socket power and with the cover off of the TiVo there's no internal cage keeping you from coming into contact with those live parts.

    And always, always, know exactly where both ends of the TiVo power cord are at all times.

    And try to avoid plugging and unplugging the cord from the back of the TiVo anymore than absolutely necessary and don't wiggle it side to side when you do.

    If you can plug it into an outlet strip with a switch during testing instead of a wall socket you have to get on your knees and crawl under furniture to reach, even better. It's good to be able to shut the power off immediately just in case.
     
  13. unitron

    unitron Active Member

    16,389
    2
    Apr 28, 2006
    semi-coastal NC
    One other thing.

    If there's a problem with the motherboard itself, you might be able to pick up another 540 cheap on Craigslist or at Goodwill or a yard sale, and someone who knows what they're doing soldering and unsoldering Surface Mount Devices and is set up to do so can move the lifetimed machine's crypto chip to the other motherboard.

    This is possible up through the first of the Series 3s, but not with the later S3 HDs and S4s and 5s.

    The TiVo Service Number for that particular unit is stored on the crypto chip and the connection in the TiVo, Inc, database is between your PLS status and the TSN, so if the chip is successfully moved, the new motherboard contacts the TiVo servers and reports the original TSN and as far as TiVo is concerned it's the same old lifetimed machine.
     

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