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Need some advice...wanting to get a new system

Discussion in 'TiVo Help Center' started by krisca, Jun 21, 2012.

  1. krisca

    krisca New Member

    4
    0
    Jun 11, 2008
    I had paid the lifetime tivo in 2001. I had the box for 9 years when I started having problems with the unit. I paid $250 to Weakness to fix. Long story.. short.. but they did not fix it after three different times and they would not give me my money back. Bad company!! At that time I could not get a Direct TV Tivo box. So I was forced to get a Direct Tivo DVR which sucks. I would like to buy a new Premiere box for the main living room and 2 other boxes for the bedrooms. I was quoted $1300 for that. They said when I paid for lifetime Tivo it was for the lifetime of the unit. That was never mentioned otherwise I would not have done that. It was for Lifetime Tivo period!! Now they want me to pay for it all over again. I was a loyal customer and I think that is a rip off. I still have to original box. I really want to get Tivo back. I currently have Direct TV but was told from Tivo that Charter " supports their system" I can change to Charter if that would help. Any info or advice would be greatly appreciated.
    Kris
     

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