1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Need help with CableCard and Cable Company

Discussion in 'TiVo Series3 HDTV DVRs' started by xkleyx, Sep 15, 2006.

  1. hookbill

    hookbill Feathered Member

    4,442
    0
    Dec 14, 2001
    Northeast Ohio
    But that simply isn't true. I live in the Cleveland area. On my side of town TW, former Adelphia sent a field supervisor and a lead tech out to so through the install of my S3. On the other side of town someone was told they didn't have cabel cards (TW former Comcast). It just seems that it is new and even though TiVo has informed cable companies that they needed to be prepared, some simply ignored it while others paid attention. And it goes to show that these huge cable companies run like small independents marketing mostly the same product instead of one big company.

    TiVo did what they needed to do. The cable company is the one that needs to get it together.
     
  2. bicker

    bicker bUU

    10,382
    43
    Nov 9, 2003
    Georgia
    We don't know that. There are an aweful lot of people complaining about missing channels. "Significant portion" of their target market is definitely within the realm of possibility, now.

    Looks like between 20% and 40% of S3 owners trying to get the S3 to work with digital cable are having problems. That's pretty significant.

    For folks struggling like this, it finally resolved itself for me: I am not sure if it mattered, but I left the S3 in the Test Channels area for a few hours.
     
  3. optivity

    optivity New Member

    40
    0
    Sep 18, 2006
    Exactly, given my experience w/CableCARD & 50PX50U I'm done with purchasing another one-way DCR device. Sorry TiVo but your organization & the CATV providers will have to do better in order to entice me into spending $$$$ more for additional A/V equipment and programming services.
     
  4. jfh3

    jfh3 New Member

    4,469
    0
    Apr 15, 2004
    Denver area

    It's not significant if you are getting your percentages from polls on this board.

    Between 20% and 40%? I'd be very surprised if the actual number even approaches double digits, let alone 20%.
     
  5. bicker

    bicker bUU

    10,382
    43
    Nov 9, 2003
    Georgia
    With about half the people having some problems with CableCards installed, I think 20% to 40% seems right on target.
     
  6. ctakim

    ctakim ctakim

    95
    0
    May 7, 2006
    I would definitely agree with the higher numbers depending on how you define problems. My Series3 never worked so I ended up returning it. But it seems like many people had problems but most eventualy got it working. I was just not fortunate despite multiple attempts. However, the people in my category (repeated failed attempts) are probably in the single digits, near as I can tell.
     
  7. MichaelK

    MichaelK New Member

    7,308
    0
    Jan 10, 2002
    NJ
    where does the half number even come from? A voluntary poll on a forum is hardly a scientifc random sampling.

    I dont have a clue what the numbers really are, but iI wouldn't hang my hat on any forum poll to make my case.

    just saying...
     
  8. randyr6

    randyr6 New Member

    2
    0
    Oct 12, 2006
    I have been trying to get Charter out to install the cards in my new S3 for the last two weeks. They have missed three service calls without calling to cancel, and after giving me every excuse in the book now claim they don't have any more cable cards. They can't or won't tell me when they are getting more and they won't let me talk to anyone who knows better. Anyone have any ideas on how to get this resolved. I live in Altadena, CA.
     
  9. bicker

    bicker bUU

    10,382
    43
    Nov 9, 2003
    Georgia
    Yup, but there are folks saying that they'd "be very surprised if the actual number even approaches double digits" so I'd go with the results of voluntary polls in a forum before rather than shots-in-the-dark like that, which I believe are far off-target. Just because someone wants the number to be low doesn't mean it is low. While I grant that the number of folks having problems getting digital cable to work is probably far lower than the 50% we see in some of the polls, there is no reason to believe that the number is less than "double digits".
     
  10. optivity

    optivity New Member

    40
    0
    Sep 18, 2006
    The bottom line is one-way Digital Cable Ready devices are a joke and many CATV providers have treated CableCARD installation/support with minimal effort on their part during the past couple of years. My recommendation is to stop buying expensive HD A/V gear until the content/CATV providers and manufacturers can agree to and establish a bi-directional open cable environment that meets the DRM needs of both provider and subscriber.
     
  11. ctakim

    ctakim ctakim

    95
    0
    May 7, 2006
    That is my current position, but not by choice. I was unable to get the cable cards working in my Series3. So now I wait. Not sure exactly for what or for how long, though. :mad:
     
  12. MichaelK

    MichaelK New Member

    7,308
    0
    Jan 10, 2002
    NJ
    I dont think that is actually wrong if that was what people said. They very well might be surprised if it was double digits. They never said it wasn't double digits. They just said it would surprise them.

    I dont think you do it on purpose but your words seem to come accross as abosulte facts. We're all in a rush so sometimes we dont type what we mean to say.

    "With about half the people having some problems with CableCards installed.."

    "Looks like between 20% and 40% of S3 owners trying to get the S3 to work with digital cable are having problems "

    sounds like statements of fact. Tossing in a qaulifier like "based upon the responses here..." would make it sound more credible.





    I would totally agree. I think that's a great way to put it. It would be tough for anyone to quible if you worded it that way oiginally.
     
  13. bicker

    bicker bUU

    10,382
    43
    Nov 9, 2003
    Georgia
    Okay, I'll be sure to make my statements more nitpick-proof then.

    I wouldn't be surprised if the actual number is in the 20% range.

    You'll note how often I use language that would make someone think that, like:

    "if TiVo has actually released a product that they substantially cannot make work in a significant portion of their target market"

    "So that would indeed be their fault"

    "Looks like between 20% and 40%"

    "I think 20% to 40% seems right on target."

    I think people just try to object to anything they don't like to read -- no matter how carefully I word my statement to make it clear that I'm not presenting them as absolute facts.
     
  14. MichaelK

    MichaelK New Member

    7,308
    0
    Jan 10, 2002
    NJ

    could be- but i agree with you and the first time i read your statements they some how came off as absolute to me. (But now that you retyped them i actually see that was a leap....)
     

Share This Page