I know somewhere on this board there is a phone number or some type of protocol to go through to have TiVo help deal with cable companies who will not supply cable cards for the S3, but I cannot find it. I spoke to 3 people, including a supervisor, at Insight about this and even stated multiple times that this machine was cablelabs certified and that they were required to by an FCC mandate. No go. I am absolutely livid and need some help. Any is appreciated. Thank you in advance.