My TiVo, or cable, cut out in the middle and I lost 20 minutes or so - minus commercials... I'm totally asking for spoilers. Who is Randall Kersey? Was he on a video at the store? Where'd they get the video? Did the alley stuff really happen? I saw the tattoo guy, and the wife, Captain Westcott's brother shows up Westcott and Gibbs are looking at a still from the video, they talk, Gibbs is so smart! "Face the fear." 'I'm wondering where they got that video? It was much clearer than VHS.' Therapy all around... Cute pic! 'What's this IJI? And who is Kersey?' They go to Kersey's house. 'Oh! He's bad!' Then credits. It was the weirdest thing! Never any pixelation or stutters - played normally all through - then I was still so confused, and saw that I only had 40 minutes recorded. Weird! Can anyone help fill in the blank? Thanks!