Sorry to hear some people are having issues with the new Roamio. My experience was perfect. The wifi recognized my network (which is on an Apple Extreme router - older usb wifi adapter had issues connecting). And, Charter was able to pair the cable card from my old Premiere 4 to the Roamio in just a few minutes (I was impressed because it was a hassle pairing it with the Premiere). I am blown away how much faster navigating menus is with the Roamio. With my Premiere, I had to go to SD menus. I recorded and watched a few shows so far, I am VERY happy with my new Roamio.