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monthly billing - $16.95 vs $12.95

Discussion in 'TiVo Help Center' started by ps56k, Dec 19, 2008.

  1. ps56k

    ps56k New Member

    133
    0
    Oct 6, 2006
    Chicago...
    just noticed that our monthly billing - after the original year of prepaid -
    our billing is $16.95 and yet the website implies that monthly is $12.95 ?
     
  2. Mindflux

    Mindflux TiVowned

    934
    0
    Jan 16, 2008
    There's tax for me, it's 12.95 + 8.25% .. but your figure is a bit high. My first month I was billed incorrectly (by a dollar more).. I had to call to get it adjusted. That reminds me I should check on it.
     
  3. stevel

    stevel Dumb Blond TCF Club

    28,784
    171
    Aug 23, 2000
    Nashua, NH
    You have to call TiVo and ask to be switched to the lower rate. I don't know why...
     
  4. RonDawg

    RonDawg Well-Known Member

    20,763
    208
    Jan 12, 2006
    I believe the $16.95 is an old non-MSD rate from a year or two ago, which TiVo has since lowered to the current $12.95.

    Note to the OP that if you do ask TiVo to honor the lower rate, they will likely ask you to sign up for another year's contract.
     

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