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monthly billing - $16.95 vs $12.95

Discussion in 'TiVo Help Center' started by ps56k, Dec 19, 2008.

  1. ps56k

    ps56k New Member

    Oct 6, 2006
    just noticed that our monthly billing - after the original year of prepaid -
    our billing is $16.95 and yet the website implies that monthly is $12.95 ?
  2. Mindflux

    Mindflux TiVowned

    Jan 16, 2008
    There's tax for me, it's 12.95 + 8.25% .. but your figure is a bit high. My first month I was billed incorrectly (by a dollar more).. I had to call to get it adjusted. That reminds me I should check on it.
  3. stevel

    stevel Dumb Blond TCF Club

    Aug 23, 2000
    Nashua, NH
    You have to call TiVo and ask to be switched to the lower rate. I don't know why...
  4. RonDawg

    RonDawg Well-Known Member

    Jan 12, 2006
    I believe the $16.95 is an old non-MSD rate from a year or two ago, which TiVo has since lowered to the current $12.95.

    Note to the OP that if you do ask TiVo to honor the lower rate, they will likely ask you to sign up for another year's contract.

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