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Moca signal lost

Discussion in 'TiVo Help Center' started by lebenson, Aug 10, 2014.

  1. lebenson

    lebenson New Member

    11
    0
    Jan 26, 2008
    On rare occasion, about once in every 2 months, my Moca signal stops working, while watching a program on the other tivo. The picture goes black and i receive a screen message that the signal has been lost. The problem is fixed when I restart the program and continue watching. Any clue why this is happening?
     
  2. Davisadm

    Davisadm TiVo is awesome!!!!!

    242
    0
    Jan 18, 2008
    SoCal
    I am assuming you are watching a program on another TiVo via a Mini or other TiVo. You probably get the V87 error. When this happens, are you watching a recording which is in progress, and does it disconnect after the program has finished recording? If so, this is a known software bug. TiVo had said it would be fixed in 20.4.2, but I have verified that the bug still exists.
     
  3. lebenson

    lebenson New Member

    11
    0
    Jan 26, 2008
    That is exactly what happened. Thanks.
     

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