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Mini issues thread - collect them here

Discussion in 'TiVo Mini' started by jmpage2, May 3, 2013.

  1. May 3, 2013 #1 of 33
    jmpage2

    jmpage2 New Member

    1,951
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    Jan 20, 2004
    I think it might be helpful to have a list of Mini issues that can possibly be made as a sticky in this forum, as I have observed several issues with the Mini that are not going to get sorted anytime soon.

    1. Sometimes Mini starts playback from host Elite, you see a spinning wheel, and it won't playback. Reboot is the only thing I've found that sorts this.

    2. With some TVs (like my 42" Panasonic) the Mini seems to have a resume/handshake issue with the TV on occasion when switching from another input back to the input the Mini is on. The result is a black screen on the TV. I have been able to sort this by unplugging the HDMI cable and plugging it back in. Annoying.

    3. On two occasions recordings that were started from the Mini could not be played back on either the host DVR or the Minis.

    If anyone has any other ones I will go ahead and add them to this list.
     
  2. May 3, 2013 #2 of 33
    aaronwt

    aaronwt UHD Addict

    19,191
    25
    Jan 31, 2002
    Northern...
    1. I had the issue once where a few minutes of buffer was stuck and would not disappear. Only a reboot of my Elite fixed it.

    2. Also if I start watching a recording while it is already in progress. Then I will get an error within the last few minutes of watching the program. So I have to go back into My Shows, but when I hit play it continues playing fine where it left off.

    3. And a few times I've run into an issue, again when watching a recording that is in progress, where the scrub bar will not continue to fill up on the right. So when I get to the recording at the time I started watching it thinks it's at the end of the program. So the screen comes up asking if you want to keep or delete the show. So I go back into My Shows and start the program again(it starts from the beginning) and then the scrub bar will fill up like it should. No idea what causes this because it has only happened a few times.

    Otherwise I have not run into the issues listed in the first post in the thread.
     
  3. May 3, 2013 #3 of 33
    moyekj

    moyekj Well-Known Member

    11,150
    33
    Jan 23, 2006
    Mission...
    Mini internal MoCA doesn't seem to work with older MoCA 1.0 standard such as the Motorola NIM100 units that are pretty popular among TCF users. Looks like you need MoCA 1.1 or later.

    Also, it looks like deleting season passes from the host unit doesn't (always) work. I've not tested it thoroughly but there have been occasions when I thought I deleted a Season Pass from the host via the Mini and feedback indicates it worked, but then going back and checking host unit it is still there.
     
  4. May 3, 2013 #4 of 33
    todd_j_derr

    todd_j_derr Member

    180
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    Jun 6, 2000
    Pittsburgh,...
    * If I let 3xFF go for a long time (say, over an hour of recording time) sometimes the mini gives an error that it has lost connection with the host.
    * (minor issue, but hard to explain) when paused, if you press REW to step back, it doesn't display the frame you stepped back to. If you press REW again, it shows the frame it should have shown after the previous press. if you press FF it does show the stepped-back-to frame + 1, so the position is updated properly on REW, the display is just wrong.
     
  5. May 4, 2013 #5 of 33
    UCLABB

    UCLABB Active Member

    1,124
    8
    May 29, 2012
    Riverside, CA
    Once in a while when starting a recorded program, I will get a blank screen with the progress bar as if it is fast forwarding. Hit the skip back and it starts playing from the beginning. Not a big problem, just a surprise when it first happened.
     
  6. May 5, 2013 #6 of 33
    tivoboy

    tivoboy Member

    681
    1
    Jan 14, 2002
    SFO
    comcast ondemand authentication often requires a refresh at the master tivo premier XL or XL4 in order to work. Requires ondemand to be attempted and confirmed on the host premier in order to be able to stream ondemand again on the mini via MoCa
     
  7. May 5, 2013 #7 of 33
    neilc

    neilc NeilC

    11
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    Sep 26, 2006
    I get 'lost connection with the host' a fair amount on my Mini on MOCA. It happens on both live TV and playlist. At times I have to go back in to settings and select the host Premiere DVR to get things to work again.

    Not sure why this shows up, but I bet I see it 3-4 times a week.

    neil
     
  8. May 9, 2013 #8 of 33
    jmpage2

    jmpage2 New Member

    1,951
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    Jan 20, 2004
    Seeing the "TiVo service is unavailable" message on the Minis periodically.
     
  9. doctord

    doctord New Member

    80
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    Dec 17, 2004
    I purchased a mini last night at Best Buy at a store 1 1/2 hours away (was in the area). Went online and purchased lifetime service added to my account.
    Followed the instructions and waited and then did a call-in on my elite.
    Once plugged in, the mini would start up and then I would get a message on my TV that the signal was not supported and that would then change to no signal. I could turn the TV off and then back on and get a signal for awhile and then it would go away again. I did this enough times to get through the setup process. Once I finished, I noticed that I had no sound and the picture was choppy and I still would get the no signal after 30 seconds. I thought it might be HDMI cable (changed it) or TV (tried it on my main TV). No love.
    Finally after frustration kicked in, I have determined that it is a bad Tivo unit.
    I am torn between replacing it or returning and cancelling the service on it.
    If I take it back to my local Bestbuy, a new one will have to be ordered.
    I currently have a lifetime Tivo in the bedroom and I bought this because my better half can hear it and the mini should be silent.
    What a hassle.
     
  10. DFWDave

    DFWDave New Member

    15
    0
    May 17, 2004
    Haven't seen a post yet about this issue yet. I had issues previously with Bonjour and TTG and also with other WLAN/LAN issues at home when I used to use the FIOS/Actiontec as my WLAN radio. I solved that issue by using a Netgear router behind it for only the WLAN functionality, leaving the FIOS router to connect to VZ and also for the VZ STBs of COAX. All of my Tivos have always been Ethernet connected because of how I wired my house, so I only previously had issues when I was wireless.

    Anyway, enough background. Tivo Mini would only fully connect to XL4 over Ethernet. Using Moca (into Actiontec router) it could get live TV, but no guide or visibility to recorded programs on XL4.

    I think the answer lies with IGMP setting, after talking with Tivo tech support who only solution was to send me to Verizon, I asked probing questions about protocol and the like and when bonjour was mentioned a light bulb went off about my prior problems and it not traversing interfaces on the Actiontec box.

    Will tinker with this more when I get home.
     
  11. todd_j_derr

    todd_j_derr Member

    180
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    Jun 6, 2000
    Pittsburgh,...
    Yeah, when I was having problems they suggested disabling IGMP proxy... it's buried in the Actiontec settings somewhere. It wasn't the problem in my case, but it could be for you.
     
  12. DFWDave

    DFWDave New Member

    15
    0
    May 17, 2004
    Yup - fixed my issue. Initially tried leaving it on and setting "IGMP Allowed" for all of my Tivos, but that didn't do it. Turning it off completely did. Seems like the only thing it would impact is Verizon's Multi-room DVR, which I don't use (for obvious reasons :) ). Still hanging on to a couple of VZ STB because of ON DEMAND programming.
     
  13. HDRyder9

    HDRyder9 Member

    196
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    Aug 2, 2007
    My mini will not connect to a gigabit switch. Very annoying, since my entire network is gigabit. I have to add an Actiontek moca adapter just for the mini.
     
  14. aaronwt

    aaronwt UHD Addict

    19,191
    25
    Jan 31, 2002
    Northern...
    Have you tried a different switch? My two Minis had no problem connecting to my Dlink Gigabit switches.
     
  15. whynotthisname

    whynotthisname New Member

    13
    0
    Dec 12, 2011
    Hi,

    I too have the issue mentioned above (and quoted below):

    2. Also if I start watching a recording while it is already in progress. Then I will get an error (mine says "lost connection" within the last few minutes of watching the program. So I have to go back into My Shows, but when I hit play it continues playing fine where it left off.

    I logged on to TIVO support and carefully crafted an email with as many details as I could. I also noted that I could easily recreate the problem. TIVO support emailed a reply, saying to call support.

    I called and referenced my email. The TIVO rep claimed to "look" at my mini and see that it was connecting via wireless N, thus the loss of connection. I explained that my mini was connected via MOCA and had always been connected that way.

    After some time on hold, the TIVO rep said, "this is the first time" anyone had reported this error. I pointed out that my email referenced this thread and at least one other TIVO mini user had the same problem.

    After more time on hold, the TIVO rep came back and asked for more details about my setup (which were already in my email) and then said he was entering a bug report for engineering. I thanked him, feeling that was all I had hoped for; get TIVO to look at the issue.

    The next day I got an automated email from TIVO stating something like, "it seems your issue is resolved, TIVO is closing this support question."

    Wow!

    I remain confused as to what TIVO has/is doing. I still have the problem with "watching a recording in progress." I do hope TIVO engineering is looking in to it.
     
  16. HDRyder9

    HDRyder9 Member

    196
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    Aug 2, 2007
    I'm a Cisco guy and my entire network is built on quality Cisco components. I have a 48 port managed switch. C'mon Tivo, your components should work with switches from an outfit like Cisco. How annoying to have to add a 10/100 switch between my network and a Tivo just for the Tivo.
     
  17. martyscholes

    martyscholes New Member

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    Apr 29, 2009
    Sorry, but I can't stop myself...

    Have you tried Procurve switches instead?
     
  18. HDRyder9

    HDRyder9 Member

    196
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    Aug 2, 2007
    I'd rather not use product from a company that is considering pulling out of PCs altogether.
     
  19. tivoboy

    tivoboy Member

    681
    1
    Jan 14, 2002
    SFO
    mine does the same thing.
     
  20. Kingpcgeek

    Kingpcgeek Couch Potato

    70
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    Feb 6, 2012
    Basin of...
    Oh give me a break. Way to perpetuate false information. The comment that HP was thinking of getting out of the PC business was made by a CEO that has since been fired almost 2 years ago. HP is the largest PC manufacturer in the world, PC'c are not going anywhere.
     

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