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Migrating to the Roamio

Discussion in 'TiVo Roamio DVRs' started by prisk, Oct 27, 2013.

  1. prisk

    prisk New Member

    Nov 19, 2006
    That's pretty much what I did. Just finished setting everything up. Took a couple of hours Thursday and Friday evenings, but everything worked, mostly. One TiVo Mini uses Moca (set it to channel 15 and it worked). The other uses ethernet over powerline. The third is currently using ethernet over powerline, but the signal isn't so strong, so it stutters a lot. I ordered a POE filter and two new AV2 Poweline adapters, and we'll see how that helps.

    Swapping the cablecard from the old Premiere to the new Roamio took all of 2 minutes, then I called the number listed earlier in this thread. The Comcast rep re-paired the card in a few minutes and all was working. I had to call back a little while later as HBO wasn't working, but they made an adjustment and all was good.

    The best part came on Saturday, when I took my 2 old Cablecards and 2 boxes back to Comcast, and they informed me that since I only had one card left, it would be free. Saving $30 a month on my Comcast bill!!!!
  2. slate

    slate New Member

    Mar 8, 2002
    Sorry if I'm hijacking this post, but I'm in a similar situation. I'm going from a series 3 to a roamio.

    What about the order of activating and deactivating service? I've got the $12/month plan from a long time ago and I'm under the impression that I can transfer that to my new Tivo. If I go ahead and transfer it, will my series 3 become a brick, or will I have an opportunity to transfer my season passes and shows after the series 3 is no long on the service?

  3. ltxi

    ltxi New Member

    Feb 14, 2010
    TiVo will normally offer you 30 to 60 days free on your old box. If they don't offer, just ask....it's a common courtesy for existing customers.
  4. slate

    slate New Member

    Mar 8, 2002
    Thank you so much for the answer. And I see they have decent support hours on weekends too. Perfect!
  5. slate

    slate New Member

    Mar 8, 2002
    Just wanted to post a quick reply with my experience:
    1) they gave me $100 off for ordering on the phone from them but they wouldn't/couldn't do 2-day shipping to make it in time for my fios install
    2) they would transfer my old $12.95 rate to my new box but neither person I talked to said they could give me an extra few days on my old box to facilitate transfer of stuff
    3) online chat rep told me in order to xfer my stuff I could re-sign up my old box and cancel it before 30 days and get my money back
    4) phone rep told me to buy their $14 app and use that to xfer to my pc, then I could xfer from my pc to my new box
  6. mrbubbles

    mrbubbles New Member

    Apr 12, 2003
    While not exactly the same thing, I recently had to deal with a carryover time like this. I had to swap out a bad Roamio (streaming issues only) that had lifetime. I got a replacement from Weaknees, called TiVo and they transferred the lifetime. They didn't give me a grace period, they simple started a new monthly service on the other TiVo which has a 30-day money back deal. I did have to give them a credit card but as long as you call back to turn it off in 30 days, it should cost you anything. I was able to transfer everything over with both active and then cancel the monthly and send the bad unit back for no cost.

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