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Discussion in 'TiVo Bolt DVR/Streamer' started by imrf, Mar 14, 2017.
If you have the old drive still put it back in and see if it stops. If it does you may have a bad hd
I have it and I could, though drive swapping in the Bolts sucks.
I did just watch a recording from 2/25 that played flawless. I would think if the drive has issues that wouldn't play well either. I just don't want to believe this 3TB Toshiba is bad. lol
Didn't you test the hard drive before installing it?
Yep, it was fine and recorded without issues for a month.
Well, I sucked it up and yep, drive is bad.
Turns out the issue with mine is the Toshiba 3TB drive in it. Put the factory one back in and no issues at all.
Also I found a tidbit of info. Toshiba does not replace defective drives any more. They will only provide a cash card for the price of the drive, 4 to 6 weeks after sending it back. Looks like we need to find a different drive that'll work with these Bolts as the warranty procedure is ridiculous
WOw!! That is surprising that they don't replace the drives. Although I guess if you can at least get full reimbursement of the cost of the drive it's not too bad of a deal. But 4 to 6 weeks for a cash card?!?! Replacement drives from Seagate or Western Digital have taken less than half that time to arrive to me in the past.(including the time of shipping the defective drive to them)
Did you try running the manufacturer's tests on it too?
Toshiba does not have any. I used the HGST tool that many suggest and it failed the extended SMART read tests.
But in all reality, I don't need to test it. The proof is 3 other drives worked fine for playing back recordings, while this one did not. I used the factory one and a random WD Black 750GB drive laying around and a 500GB WD blue 2.5" drive.
I totally agree. I'm not going to wait 4 or more weeks for a cash card. I'll push buttons with the company I bought it from and get it replaced. For WD and Seagate, I usually get replacement drives cross shipped to me.
I've never had any issues with the handful of Toshiba drives in the past, but this will be my last. The no replacement, cash card only policy is stupid and I will not go through it.
If it failed the SMART tests, then it had already flagged issues.
Right. After a month or so it developed issues and the test confirmed it.