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Mediacom?

Discussion in 'TiVo Series3 HDTV DVRs' started by Ames, Sep 18, 2006.

  1. Mar 3, 2008 #121 of 201
    CR Hawkeye

    CR Hawkeye New Member

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    Mar 3, 2008
    Cedar...
    The one good thing about Mediacom...they never deliver on schedule. Hopefully the dongle will be ready by then.
     
  2. Mar 4, 2008 #122 of 201
    SnakeEyes

    SnakeEyes Active Member

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    Dec 26, 2000
    True
     
  3. TheNatureRoy

    TheNatureRoy New Member

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    Mar 23, 2008
    I have a Directv HD DVR at the moment but I'm moving to Iowa City and won't be able to keep it. I'll have to go with Mediacom but I've found their Motorola HD DVR pretty clunky. I've been thinking about going with Tivo HD, but you guys are scaring me -- it's sounding like it could be a pretty big hassle.

    Does anyone here have any experience dealing with Mediacom Iowa City while getting Tivo HD setup? Any advice?

    Also, I'm not moving until June. Should I start making calls now to make sure I get what I need from them?
     
  4. CR Hawkeye

    CR Hawkeye New Member

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    Mar 3, 2008
    Cedar...
    TheNatureRoy, I live in Cedar Rapids and have 2 HD Tivos. Each time I called Mediacom I was able to schedule an appointment within a week. Remember to mention that you want a M-card. Good Luck.
     
  5. TheNatureRoy

    TheNatureRoy New Member

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    Mar 23, 2008
    Thanks. So do you think there's a good chance I'll be able to get a tech in Iowa City who knows what they're doing, as far as installing and setting up a HD Tivo?
     
  6. CR Hawkeye

    CR Hawkeye New Member

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    Mar 3, 2008
    Cedar...
    In my installations the techs didn't know anything about cablecards or tivo. They brought the card and I inserted it and showed them the cable card information. They called it in and it worked.
     
  7. TheNatureRoy

    TheNatureRoy New Member

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    Mar 23, 2008
    Thanks again... this is all new to me.

    What cable card information should I have to show them so they can call it in?

    EDIT: Nevermind, I just found the FAQ.
     
  8. druidj

    druidj New Member

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    Oct 24, 2003
    Wow. I bought an HD TiVo last week. I have Mediacom as my provider in Huntsville, AL. When I called to turn off my DVR service, cancel my box rental, and get 2 cable cards instead, everything went smoothly. (Minus the fact that I mistakenly used the word disconnect somewhere when talking to the first lady which got me transfered to retention immediately. After hanging up, calling back, and re-explaining without using the D word...)

    Mediacom policy around here is apparently to require the user to go to the Mediacom office to return the DVR and get the cable cards. Which is what I wanted to do anyways, so I was happy. He didn't even seem to have a way to enter into the system that I wanted Cable cards and could even look up the price for me, said that was all handled at the local office.

    I'm a little worried about getting to the local office and being given the run around or told they have none left, but oh well. At least now I can do all this on my schedule rather than spending all day at home waiting for the cable guy to show up.

    I'll let everyone know how it goes once I get the cable cards.

    On a related note, my wife and I have both noticed an increase in picture quality on the SD channels through TiVo vs. the cable box.
     
  9. druidj

    druidj New Member

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    Oct 24, 2003
    Picked up the M card today without any problems. Called and activated it without any problems.
     
  10. Bierboy

    Bierboy Seasoned gas passer

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    Jun 12, 2004
    Quad Sillies
    Wow...I wish that had been the case with me. I have an S3 and finally bit the bullet ordering two CableCARDS. They first said I could pick them up at the local office. Went to the local office, and, of course, they said no, you can't pick them up here; it requires a truck roll. Got them installed last Friday, but the tech failed to get them properly initialized (missing channels, both low end and HD). Called tech support Saturday, and spent 30-45 minutes with the CS person convincing her to hit my cards. She finally talked to a "supervisor" who, indeed, hit the cards, and all my channels appeared. Sunday, USA HD disappears. Monday, it re-appears. For the most part, it looks like everything's fine, except every once and ahwile, I lose audio on a non-HD channel accompanied by some video stuttering. If I switch tuners then switch back, that "fixes" the problem. I'm keeping a close eye on it and may get new cards if this continues or worsens.
     
  11. sieglinde

    sieglinde Active Member

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    Aug 11, 2002
    Sebastopol, CA
    Mediacom is changing to all digital in my area in September. Will I need new cablecards or are all cable cards digitial? I noticed that my TV lately has been acting like any standard TV getting HD signals. I have great picture but words are off the edge of the screen etc. (I figure folks who make commercials really want you to be able to read all the words on the screen and I noticed a commercial this morning with words under the "edge" of the screen.) I have an H2 so I figure I can use the Tivo box to convert to 480 as I am presently doing.
     
  12. Bierboy

    Bierboy Seasoned gas passer

    12,385
    6
    Jun 12, 2004
    Quad Sillies
    Update here -- haven't lost any channels. Actually Mediacom just added a couple more channels this week; TNT HD and TBS HD. My occasional audio loss continues (and it's not limited to non-HD channels as I first suspected), but rarely. I'm 95% satisfied so far...

    I believe so. That's what they're designed to do -- decode digital signals. I wouldn't think you would need new CableCARDS. No word on when they'll go all digital in this market.
     
  13. sieglinde

    sieglinde Active Member

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    Aug 11, 2002
    Sebastopol, CA
    I am looking forward to digital, sounds like they are adding a few channels I want and a lot I don't want. :)
     
  14. druidj

    druidj New Member

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    Oct 24, 2003
    I discovered yesterday that Mediacom in Huntsville, AL has added USA HD, SciFi HD, FSN HD, and it looks like sports south HD. (Sports south is just the test signal screen, so not sure what is up with that.)

    The odd thing is that HD TiVo won't get the guide info for it. (Or at least it had not 4 hours after I forced a network connect.)

    It doesn't even show up on TiVo's webpage when you look at the schedule for my area yet, although it does show up on Yahoo's schedule for my area.

    Anyway, I don't care, as long as it stays around. Now I just have to wait for a show to come on SciFi that supports HD to see what kind of quality I'll get... Maybe Stargate Atlantis tomorrow.
     
  15. Bierboy

    Bierboy Seasoned gas passer

    12,385
    6
    Jun 12, 2004
    Quad Sillies
    If they just added those channels in the last couple days, I wouldn't expect the TiVo guide listings for at least another week -- possibly sooner. IIRC, it was a week or two before TiVo had the guide listings for USA HD, WGN HD and Comcast Sportsnet HD.
     
  16. rocko

    rocko Cuckoo for TiVo

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    Oct 29, 2002
    Northeast...
    Stargate Atlantis rocks in HD.
     
  17. druidj

    druidj New Member

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    Oct 24, 2003
    Ah crap. I just remembered I'm going to wedding tonight and won't get to watch Stargate Atlantis in HD tonight! (Tivo still doesn't have it in the guide so I don't think I can record it! Must find a way...)
     
  18. Sep 3, 2008 #138 of 201
    kpfleming

    kpfleming New Member

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    Dec 23, 2003
    Ardmore,...
    I too am in Huntsville (well, really out in Madison County, but on the same Mediacom system called 'Capshaw') and have had these channels listed in my guide info for quite a while; however, neither of my S3s will successfully display them. I can tune to them, but get a black screen and no audio.

    On one S3 I've already tried "Clear & Delete Everything" after Mediacom sent a hit to the CableCards, but no dice, still nothing when I tune to these channels. I'm going to try C&DE on the other S3 this morning just to verify consistent behavior, then call Mediacom to find out what's going on. Glad to see someone here successfully watching these channels... I was concerned they might be SDV :-(

    I'm also happy to see that Mediacom now allows CableCard pickup at the office; they did not allow that when I got mine and it took *four* tries to get them to show up to install the cards.
     
  19. Sep 3, 2008 #139 of 201
    druidj

    druidj New Member

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    Oct 24, 2003
    That sucks that you can't seem to get the channels...

    I too am actually out in Madison county and live near Capshaw Rd. I have been able to verify that I am actually getting HD feeds on those channels now. I noticed that alot of the SciFi shows were showing up as SD, but it seems that any newer shows they play do show up in full HD. Seemed to be good quality.

    So you have the S3 instead of the TiVo HD? (I can't imagine why that would make a different though...)

    When you say they are in your guide info... Do you get any info on the shows? or just the name of the channel?
     
  20. Sep 3, 2008 #140 of 201
    sieglinde

    sieglinde Active Member

    5,378
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    Aug 11, 2002
    Sebastopol, CA
    Have you tried a manual recording?
     

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