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Lost some local channels

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by wishbone4401, Apr 4, 2012.

  1. fooz

    fooz New Member

    31
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    Mar 4, 2006
    IMO DirecTV should credit your account for this, but of course they won't.
     
  2. Bill99

    Bill99 New Member

    93
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    Dec 31, 2003
    I finally got 6.4a on my DVR80, ran "clear thumb ratings & suggestions" and "clear program information & to do list" & then restarted. Still no locals. But then, reauthorized receiver, reran both clears, and another restart or 2 along the way. Locals showed up.

    So anyone who has 6.4a and didn't get locals may want to try the process over again.
     
  3. Pete_C

    Pete_C New Member

    29
    0
    Mar 29, 2007
    Midwest
    Here I've had issues this past week with the Updated to 6.4A software.

    Prior to this past week its been doing fine.

    Wierd constant reboots, missing schedules, requests for reauthorizations and totally messing with the recordings.

    Right now the DTivo message is asking for a reauthorization (which was already done) and not seeing any of the schedules; this messing with the recordings.

    In retrospect looks like DTV is attempting to blanket fix something which personally wasn't broken for me; another nail in their coffin. IE: I reauthorized this morning via the web and the DTV box rebooted (makes me wonder now) and states that the DVR is not authorized (no scheduling this morning).

    That said I have spent more time researching the shift over to DISH as I am most likely will be not utilizing Tivo / DTV in the future.

    That said I also have Comcast and been pushing the town to let AT&T / Verizon offer their wares in our 100 home subdivision as its available but for whatever reason the town is not giving permission to them to provide us with the competition for Comcast. I have the option of Comcast, AT&T and Verizon in the Florida house / subdivision of 50 houses. I shut off DTV / Comcast a few years back and went to Verizon FIOS for phone, internet and TV and they have been just fine.

    My Myth TV box / combo XBMC box is now running and doing well.
     
  4. wetchemistry

    wetchemistry New Member

    54
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    Dec 3, 2010
    Have you transferred all of your recordings?
     
  5. Pete_C

    Pete_C New Member

    29
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    Mar 29, 2007
    Midwest
    Not interested in transferring any recordings as my wife told me she doesn't really care about losing her daytime TV recordings.

    I unplugged the DTIVO box a few minutes ago as it just boots up to an authorization screen and reboots making it totally worthless now.

    Funny too that I authorized the box via the internet and got an acknowledgement via email that the box was authorized.

    I am done as it really isn't worth my time to play with this anymore nor deal with DTV or Tivo.

    Honestly I don't think DTV cares much about its legacy DTivo customers anyways.

    I am testing the remote MythTV Tuner pieces as I have set up a couple of digital engines on two other house HD LCDs. Next step though is a multistream tuner for cable in the box.
     
  6. Pete_C

    Pete_C New Member

    29
    0
    Mar 29, 2007
    Midwest
    Yesterday I called Direct TV customer service.

    The problem as mentioned above and stated to Direct TV CS was that the box kept putting a message up that it was not an authorized Direct TV DVR.

    The customer service person was very personable and pleasant. She had me do some step by steps to reauthorize the direct Tivo box. The box did quit rebooting itself but still was posting the unauthorization message. The steps included removing the smart card; deauthorizing the card, reinsertion of the card and reauthorization. After some granular testing of the signal strengths the customer service representative stated that one feed's signal was too low at around 67 %. She stated that I needed more than 67% to get the authorization and the guide (which had not worked for the last two days). That said she configured a truck roll for this morning, Sunday at 8 AM to readjust for the sweet spot.

    The direct tv service technician called at 8 AM stating he was on his way to my home and should be there at 8:30 AM; which he was.

    He adjusted the parabolic 4 LNB Direct TV antenna and left the two LNBs at around 95-98%. The second LNB was previously at 95%. He stated he had never seen this specfic parabolic antenna and never seen 4 LNBs on a direct tv dish antenna.

    He then came indoors and called direct tv customer service to reauthorize the box. The direct tivo box again started to reboot itself.

    My wife at that point stated to the technician that he would not be leaving until there was a functional DTV DVR box in the house.

    He then stated our legacy Direct Tivo box was just at the end of its life and would no longer work with the Direct TV data stream. He then shut off the old Direct Tivo box, installed the Direct TV DVR box. It worked just fine. He instructed my wife on the remote / DVR functionality asking her if she was satisfied with the Direct TV DVR box and its functions. She said she was.

    The DTV service technician was pleasant and easy going.

    The above stated; the Direct Tivo box is now off and disconnected and will no longer be utilized. For the time being the Direct TV DVR is working, functional and mostly now very high on the WAF.
     
  7. wetchemistry

    wetchemistry New Member

    54
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    Dec 3, 2010
    I'm glad your wife s happy.
     
  8. Pete_C

    Pete_C New Member

    29
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    Mar 29, 2007
    Midwest
    She is happy.

    This issue was related to her watching TV habits / recording her shows. I don't and miss the functionality of the Tivo box; liked having it; but really never used it myself in the last few years.

    Personally I don't watch or record any regular and while she uses CC she doesn't want to record from it.

    Meanwhile trying (testing) the mythtv box on her (whiich will get the OTA/CC stuff)...going in baby steps....she is set in her ways. I have added XBMC to the Linux MythTV box and plugins on the other XBMC boxes to get to the MythTV boxes. Working, fast and simple.
     
  9. gdog007

    gdog007 New Member

    2
    0
    Jun 25, 2012
    I have two R10 DVR's with 6.1 software that I've tried to get updated to 6.4a software for over two years. Only one is currently connected. After being told by directv that the software was no longer available I finally gave up. A few weeks ago I lost my local channels. I recently found this forum and was glad to hear that 6.4a was back in the stream. I've forced about a dozen calls and several hard resets over the past week. no message about restart. Still no update. Can anyone give any helpful info?

    Tivo Model number - Directv R10
    Tivo current software version 6.1-01-2-521
    Tivo Service Number - 521-0001-90C1-59CA
    My Tivo does NOT have any "modifications" to its original software
     
  10. vuu73

    vuu73 New Member

    3
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    Jun 12, 2012
    after countless tries at steps 1.2.3. above, woke up this morning and had local channels. Thanks so much for the ideas!:D
     
  11. fooz

    fooz New Member

    31
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    Mar 4, 2006
    It appears that if you have one Tivo, then DirecTV will gladly replace it for free with an HD DVR (and of course 2 more years).

    My problem was that I had 3 and they had no interest in replacing them. I would have happily taken 1 HR34 and 2 receivers, or 3 DVRs as replacement and signed up for 2 more years.
     
  12. tomc585

    tomc585 New Member

    59
    0
    Mar 4, 2009
    Long Island, NY
    been hooking up to the phone at work 2x a week for 3 weeks but my my series 2 still hasnt grabbed the 6.4. suck s when i wake up and see the unit downloading at 4am just to find it still on 6.1
     
  13. N-HARDY

    N-HARDY New Member

    15
    0
    Apr 3, 2009
    My sister's DirecTv Tivo Phillips 708 has been without most of the local channels since May 1. We see that it still has 6.3e software. We have tried everything DirecTv told us to do to restart it. We even did a complete reboot and cleared everything just to see if that helped. We have nothing to lost at this point. This unit has never been opened up like some have done. I read about slicers and have no idea what that is. I just do not what to do any more. We did get DirecTv to credit her account the $5 for the local channels for one year. After the last phone call to whin about their lack of customer service, they gave her Showtime free for a month. Like that is going to help. My sister has her old Samsung, I think, Tivo series 2. But it would need repaired with a new fan and tuners. This Tivo have the 6.4a software. And a new card from DirecTv would have to be bought again. What do you think she should do??

    And to top it off, my DirecTv Tivo Phillip 708 has a tuner going bad. The local channels cube up and the sound skips. Is it worth sending it to Tivo Upgrage or WeaKnee if DirecTv is doing everything to not support Tivos these days? I need to decide what to do before the new fall seson starts. Please tell me what you think. Replace both tuners? I so love Tivo better than DirecTv's DVR. I only have a small amount of programs that I can put on disc if I want to save them before send in for servicing, if you think it is worth it. Is it worth servicing??

    * Just read the WeaKnee forum about the same issue. They suggest a new hard drive. Does this sound right? *
     
  14. derelict

    derelict New Member

    19
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    Apr 19, 2005
    For the pixelation issue, I would suggest looking at this thread:
    http://www.tivocommunity.com/tivo-vb/showthread.php?t=333631

    This was my issue... I was able to successfully fix one Tivo where the tuner completely stopped working by following this thread.
     
  15. CrashHD

    CrashHD I am the me.

    757
    0
    Nov 10, 2006
    MO, USA
    If someone offered a service where you could send your tivo to be updated, or remove your hard drive and send it to be updated (cheaper shipping), would anyone be interested?
     
  16. 55tbird

    55tbird New Member

    32
    0
    Jun 24, 2007
    Your hard drive may very well be starting to give you problems so change it if it's been in use more than 2 years.

    However, I've experienced the same issue numerous times over the last 5 years, ie, currently have 4 DTivos and have had the tuner issue 7 times and "all" but once it was the power supply that was going bad (not able to provide proper volts/amps), I would simply swapout the supply and the 2nd tuner would work (verified supply was bad as I would swap it into a known good working unit and the 2nd tuner wouldn't work. I've read numerous posts from others and it seems to be a common issue.

    BTW, the vendor you mentioned also can repair units with bad tuners, power supply if you're not up to it yourself or don't want to try. If you have ever worked on a desktop computer and are not intimidated by trying it "is" a relatively simple process to replace the supply.

    What do you really have to lose? You're on the verge of getting rid of it anyway and you very likely would end up with a working unit with a little effort & a "good" power supply.

    Good Luck with whatever decision you make.
     
  17. litzdog911

    litzdog911 TechKnow Guide

    12,018
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    Oct 18, 2002
    Mill Creek,...
    Weaknees already offers that service.
     
  18. N-HARDY

    N-HARDY New Member

    15
    0
    Apr 3, 2009
    Well I got my Tivo box out and brought up all the cables and the setup manual. And I don't have the S-video cable or the composite video connection cable plugged in to any ports. The tv did not have a S-video connection on the back. My is set up looks like example A with a tv, vcr/dvd recorders, Tivo all with coaxial cables. I took the new coaxial cable that came with the Tivo and bypassed the vcr/dvd and connected it to the tv to Tivo. No difference. But it was worth a shot. Why is it never that easy?
     
  19. kkesler

    kkesler New Member

    56
    0
    Feb 8, 2002
    Georgia
    DSR-704
    Software System: 6.2a-01-2-301
    Service Number: 3010000C048AA04
    System Type: United States Series 2 DirecTiVo
    Subscription: Monthly Subscription

    Phone Call Information
    Last Call 03:41am, 27-Jun-12
    Last Call Status Succeeded
    Next Call 08:52am, 28-Jun-12
     
  20. gdog007

    gdog007 New Member

    2
    0
    Jun 25, 2012
    Tivo Model number - Directv R10
    Tivo current software version 6.1-01-2-521
    Tivo Service Number - 521-0001-90C1-59CA
    My Tivo does NOT have any "modifications" to its original software
     

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