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Lost some local channels

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by wishbone4401, Apr 4, 2012.

  1. May 8, 2012 #201 of 627
    tomc585

    tomc585 New Member

    59
    0
    Mar 4, 2009
    Long Island, NY
    woke up this morning at 5:30am and saw the box was downloading data. Had my hopes up since normally the dvr updates are finished by 3-4am ish. Sad to see im still on 6.2a. Guess i need to try another dial in session.
     
  2. May 8, 2012 #202 of 627
    thegreen

    thegreen New Member

    15
    0
    Apr 29, 2012
    I've been hooked up to phone/sat, doing extra daily calls/reboots every day or so, and I got nothing. If I were you, I'd wait until you see posts claiming success before lugging that thing again.
     
  3. May 8, 2012 #203 of 627
    JackS

    JackS New Member

    57
    0
    Jun 16, 2005
    Thanks.
    Found my local NBC on channel 393 (KNBC Los Angeles) Saturday morning.
    Added ch 393 to Favorite Channels. Season Pass recorded ok from ch 393.

    My HDVR2 has been running without a hitch for 4-5 years, with no phone
    connection. If I loose more local channels, and it fouls up season passes,
    I'm prepared to take corrective action.

    -Jack
     
  4. May 8, 2012 #204 of 627
    roadrashjd

    roadrashjd New Member

    2
    0
    Apr 18, 2007
    OK - So I finally called Direct TV. They are going to force the 6.4 Upgrade to load.

    Now I have a hacked Hughes DVR-40 to 300 Hours. I know it reboots every morning. Do I need to go in and change a setting to make sure that the update takes.

    When and IF the update takes will I lose all my hacks. I tried reading down through the threads, but I'm getting mixed messages. Should I use Slicer?

    Can anyone help?

    JD
     
  5. May 8, 2012 #205 of 627
    nmiller855

    nmiller855 New Member

    5,400
    0
    Sep 26, 2000
    East of...
    Just spent 30 minutes on the phone with a technical support "expert" that has worked there 4 years & doesn't have a clue about TiVos. He immediately my unit was the cause of losing local channels. He had me do the guided setup & when it took longer than 3 minutes he said that proved it is the box & he can't stay on the phone with me any longer.
    When I referenced this thread he had no response. He said I was eligible for an upgrade & should take it. When I told him I had lifetime service on this unit & was not interested in buying another box he basically siad he couldn't help me.
    My OCD came in handy because I have another TiVo hooked up & just switched the season passes for those channels to the other unit.
     
  6. May 8, 2012 #206 of 627
    stevel

    stevel Dumb Blond TCF Club

    28,193
    28
    Aug 23, 2000
    Nashua, NH
    You will lose your hacks unless you manually install the slices and reestablish the hacks before it reboots. I don't know what Slicer does - I have always done these upgrades by hand.
     
  7. Vern748

    Vern748 New Member

    3
    0
    Mar 7, 2006
    Well it looks like it is onto the SFO/Bay Area. 1 DTV Hughes DVR-40 is missing 2Fox, 5KCBS, 7KGO, 9PBS. The other DTV Hughes DVR-40 is still getting these channels for now. Looks like the wife needs to finish watching all her stored movies before I blow away the To Do List.
    :thumbsdown:
     
  8. sk33t3r

    sk33t3r New Member

    498
    0
    Jul 9, 2003
    Houston, TEXAS
    Im waiting on my wife to do that same thing, so I can clear and delete. But she keeps on recording!!!
     
  9. wetchemistry

    wetchemistry New Member

    54
    0
    Dec 3, 2010
    You can blow the to do list and not lose your current recordings, you WILL have to re-enter all your Season Passes. They will still be listed, but will not work, so you will have to delete, re-enter, and hope you don't forget one.
     
  10. Marco

    Marco Loyal Little

    22,871
    89
    Sep 19, 2000
    Capital of...
    DirecTV tech sounded surprised that the phone calls haven't resulted in a software update from 6.2a to 6.4. They're sending a tech to my house Monday morning. Based on what I'm reading here I don't think they're going to be able to restore my missing locals that way.
     
  11. thegreen

    thegreen New Member

    15
    0
    Apr 29, 2012
    Unless the tech is prepared to swap hard drives, I doubt he can help. Good luck, though.
     
  12. thegreen

    thegreen New Member

    15
    0
    Apr 29, 2012
    I know you guys are trying to help. We appreciate it. I just think we deserve better than silence followed by wiping out all communication. They could delete offensive posts and leave the threads intact.
     
  13. fooz

    fooz New Member

    31
    0
    Mar 4, 2006
    LOL, DirecTV solved this issue for me.

    I have 3 Series 2 units affected, and after 2 weeks of working on the issue and still no locals, I fired off a simple email requesting information on their cancellation policy:

    "...I am no longer under contract, so my question is how long from the time I cancel does my service/billing stop? Is it immediate or can I set a shut off date?"

    I got an offer a short time after to call for a reward, which I did and it was to replace one of my 3 crippled Tivos for a DVR, and of course a 2 year extension. I turned this offer down as it would still leave me with 2 not working correctly. I then received an email that stated:

    "Normally, we require you to speak with a Customer Service Representative in order to cancel service. However, since you may have already ordered new service, I made an exception and scheduled your account to be disconnected as of midnight on 05/11/12...."

    My first reaction was to call and reinstate my service, but I signed up for Dish with 2 hoppers systems to be installed tomorrow. i was not sure if I was going to cancel, but DirecTV made up my mind for me. :)
     
  14. thegreen

    thegreen New Member

    15
    0
    Apr 29, 2012
    Directv has now deleted three threads concerning this topic from their internal forums. I can only assume that they are trying to make this issue- and us- go away. I don't want to fight, but if anyone effected by this issue wants to get help, please consider sending detailed accounts of your experiences to the FCC, EFF etc. And maybe save cached copies of the remaining threads at DTV forum before they get deleted, if necessary. I'm not sure what else to do but move on.
     
  15. fooz

    fooz New Member

    31
    0
    Mar 4, 2006
    Agreed, I feel better already. My next battle I am sure will be that they will insist my Tivos are theirs.
     
  16. l2bengtrek

    l2bengtrek New Member

    187
    0
    May 31, 2006
    Cincinnati,...
    It seems that the most painless way to fix this is to do it yourself...meaning don't even screw with calling DirecTV. For me it was a SUPER EASY decision to run INSTANTCAKE and PTVnet from DVRUPGRADE to make a new drive with 6.4a...of course I had no shows saved on my old one so I'm sure there are a lot of you that would not agree since you want to keep your shows. For me, I was up and running with all of my channels restored in about an hour..
     
  17. wetchemistry

    wetchemistry New Member

    54
    0
    Dec 3, 2010
    l2bengtrek, I agree, it is how I fixed my issue, with help from this forum and the DTV one. But I am really mad at DTV because it was MY thread about losing Chicago locals that was deleted. As far as I can tell, I or others broke no TOS agreements by posting what was collectively found to fix the problem. Yes there were a few links to file a complaint with the FCC, but they could have deleted specific posts, NOT the whole thread. A CSR called me and asked me how my 7 phone calls went trying to fix the problem, I gave them the worse reviews I could and told them that as soon as I can get U-Verse to come out I was ditching them. It is sad to see a company most of us flocked to after cable being so terrible in the 80's and 90's be destroyed by greed.
     
  18. thegreen

    thegreen New Member

    15
    0
    Apr 29, 2012
    I agree as well, and if Dtv will pay to have it done for me, no problem. Even though it was an accident, I feel that it's their responsibility to fix my boxes and I shouldn't have to buy extra stuff and learn how to hack them to get it done. I don't give a **** about the shows.

    I find it interesting that the volunteer guides continue to defend Dtv, even after having their own useful posts deleted along with entire threads. I don't think I could back someone who censors my work with no explanation. Unless the price was right, I guess.
     
  19. l2bengtrek

    l2bengtrek New Member

    187
    0
    May 31, 2006
    Cincinnati,...
    I agree with both of you..does seem pretty underhanded if that's what's they did...but from what I've read, they have made 6.4a available again in the satellite stream to download. Either way, that's why I decided to take them OUT of the equation as far as these old tivos go. With IC and PTVnet discs at my disposal, I no longer need their support on these, I can make new drives whenever I want...unless of course somewhere down the road, they make the guide data just flat out totally unreadable by the older equipment. Then there will be really nothing else that can be done...
     
  20. thegreen

    thegreen New Member

    15
    0
    Apr 29, 2012
    6.4 in the stream was an unconfirmed, single message from Dtv to a forum user that, if true, didn't work. More recent reports at DBS say that it's not there.

    I see the desire to take them out of the equation, believe me. But I think I'd rather do it by getting a full house, new, Hopper/Joey setup that Dish wants to trot out to my house for free.
     

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