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Losing connection even when attached to Fios Router...

Discussion in 'TiVo Mini' started by siratfus, Dec 20, 2013.

  1. siratfus

    siratfus New Member

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    Oct 3, 2008
    The mini was used with a coaxial directly to it with the router upstairs. It would drop connections from time to time. "Finding tuner...." Then error code.

    I was sick of it and decided to take router downstairs and install it right next to the Mini. Coaxial goes into Router, and ethernet connects the mini. To my surprise and disappointed, I still lost connection yesterday, error code v87.

    It takes turning on and off the router to get it fixed, but this is very annoying. I do have several attenuators attached to the main tivo, which is upstairs by the way. I do this cause the signals were coming in too hot. I'm wondering if this has anything to do with the drop connections for the mini? If I remove them, then I would frequently get stuttering and lose volume, and would have to hit rewind or something to snap the drive out of it.

    What do you guys think, could it be the attenuators?
     
  2. lgnad

    lgnad Pantless Mofo

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    Feb 14, 2013
    Massachusetts
    Um, exactly how is everything wired here? Is your main tivo using Ethernet or Moca? Coax into the router?

    It could be attenuators... But not knowing the whole layout makes it hard to theorize
     
  3. siratfus

    siratfus New Member

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    Oct 3, 2008
    Main unit is moca.

    Or, should I flip it around and move router to main unit?
     
  4. lgnad

    lgnad Pantless Mofo

    691
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    Feb 14, 2013
    Massachusetts
    I guess I was hoping you'd explain the entire layout. Do you have attenuators between the tivo and the mini? If so, I'm sure they are attenuating the Moca signal as well.
     
  5. siratfus

    siratfus New Member

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    Oct 3, 2008
    Maybe I don't know the proper lingo... attenuators or filters? They look like those things people buy to steal cable. They thread them on to the coaxial head, then thread the whole thing into a unit. The main unit has these "filters" threaded on the coaxil. So not sure what you mean when you ask if I have attenuators between the tivo and the mini.

    Dropped connection again today during sports game. Very annoying now. Going to move router next to main unit and see what happens.
     
  6. siratfus

    siratfus New Member

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    Oct 3, 2008
    I moved my router next to my main unit today. We'll see what happens. But I had the funniest brain fart. I've never ever had the main unit attached to the router in any house I've lived. So I thought it was just like the mini set-up, cable goes into router, ethernet goes into Tivo Plus. I was scratching my head for the longest time while I was able to get the tivo menu, but no channels. I was ready to talk to tivo chat and even start another thread here. I realized at the last moment, the main box needs a coaxial feed, and I had to split it. Duh!!
     
  7. siratfus

    siratfus New Member

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    Oct 3, 2008
    Okay, getting very annoying. Even with router hooked up to main unit. Mini lost connection again today.
     
  8. sangs

    sangs Member

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    Jan 1, 2003
    New Jersey
    You might not want to hear this, but I gave the Mini several days on one our two main TVs before switching it out for a Roamio. We still have a Mini on a lesser used TV, but it was way too flaky for use on a primary TV. It would lose connection to the Roamio with too much frequency, despite the FiOS network running perfectly fine with everything else. The Roamio that's replaced it has worked wonderfully though (knock wood).
     
  9. siratfus

    siratfus New Member

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    Oct 3, 2008
    That's not acceptable. Are we in the minority? Doesn't seem to be a big discussion in this forum. To have to use another tivo and pay cable card rental takes away one of the special benefits of upgrading to Roamio.

    Going to do some more troubleshooting today, but this thing is on the brink of being returned. I'm still within my 30 days.
     
  10. CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    3,646
    1
    Feb 28, 2001
    North...
    Yes, you're in a quite small minority. There are hundreds of people here with Minis, and they would be posting and discussing if the Minis didn't work!

    It could be your environment (networking, including cables, splitters, or routers not working completely) or it could be a hardware problem with the TiVo Mini itself. It could be your attenuators as you suggested; I don't know if they might block MOCA frequencies.

    Have you tried connecting Mini and Roamio with ethernet instead of MOCA? You haven't given us your connection layout, so we can't offer suggestions of things to try! At a minimum, can you tell us what is connected to what via what sort of cable?
     
  11. siratfus

    siratfus New Member

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    Oct 3, 2008

    I tried every scenario accept ethernet and ethernet. So I might give that a whirl if today's troubleshooting doesn't work out. But today, I'm trying static IP's, and I'm moving router back next to mini. There has been 4 configurations so far.

    1. Router in room A. Tivo Plus in room B with direct coaxial. Mini in room C with direct coaxial. = Mini drops connections.
    2. Router in room B next to Tivo Plus. Coaxial split to router and Tivo Plus. Mini in room C with direct coaxial. = Mini drops connections.
    3. Router in room C next to mini attached via ethernet. Tivo Plus in room B with direct coaxial. = Mini drops connections.
    4. My current configuration. Same as 3, but using static IPs.

    Using static IPs, it hasn't dropped a connection today.. knock on wood. I've mentioned these configurations in my previous posts, and I don't know what else to say. If these are not the "layouts" you're looking for, then I think I don't know what a lay-out means. I know enough to get by, but I really don't understand networking. For example, even though I set the static IP, I didn't touch the subnet, dns, and router address. I'm not sure what they all mean or how they work together. I've always used DHCP and let the equipment automatically set the addresses. So if you want to help me, please understand that I may not know all the lingo.
     
  12. CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    3,646
    1
    Feb 28, 2001
    North...
    Thanks, that helps a lot. So far it sounds like all your tests have been Moca going through your attenuators (which remain directly attached to the Roamio?). Doing a pure ethernet test, going back to DHCP, will narrow down the possible problems a lot even it is doesn't work.
     
  13. siratfus

    siratfus New Member

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    Oct 3, 2008
    Yes, a 6 db and a 3 db attenuator attached to the Roamio. BTW, I did run a few of these test without the attenuators and I still experienced the disconnection, so I've eliminated them as the source of the issue.

    I'll try ethernet next if I get a drop connection today. Would using a ethernet powerline adapter still considered "pure?" I'll have to use a powerline adapter since only one of them can be next to the router. So in my current set up, the mini has the router. I'll need to powerline the Roamio Plus.
     
  14. sangs

    sangs Member

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    Jan 1, 2003
    New Jersey
    I'd say that yes, we're in the minority. I researched the Mini setup around here and some other forums and found very few problems, which is why I decided to go with it. However, it wasn't working optimally for me and after several days of tinkering in an attempt to fix it - changing cables, splitters, connections, etc. - I'd had enough.
     
  15. MikePA1

    MikePA1 New Member

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    Nov 15, 2013
    There are plenty of people using MOCA, Ethernet and a mixture of both.

    I'd be surprised if there are a lot of people using Ethernet over power line.
     
  16. siratfus

    siratfus New Member

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    Oct 3, 2008
    Well, if anyone's keeping tabs, or come looking for the same help, you should know that static IPs for both the Plus and the Mini did the trick.

    Knock on wood.
     
  17. lessd

    lessd Active Member

    7,695
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    Jan 23, 2005
    CT
    The Roamio + and pro both have two IP addresses but you can only set one of them to fixed, in my experience a fixed IP does nothing to fix connection problems, you can do the same thing by just resetting up your network on the TiVo itself using the DHCP that TiVo gives you.
     
  18. siratfus

    siratfus New Member

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    Oct 3, 2008
    Then could it possibly be the static IP on the mini that has solved my situation? I wasn't sure if a static ip on the Plus was necessary, so I did it anyway. Whatever I did, it worked. I didn't update this thread for a few days cause I wanted to make sure, and we truly have not had any dropped connections. The true test was when we had company on Christmas and watched all the NBA games on Christmas day. No dropped connections. That's when I was confident it worked.
     
  19. tatergator1

    tatergator1 Active Member

    1,523
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    Mar 27, 2008
    Columbus, Ohio
    Late to the game, but given that static IP's fixed your problems, it seems like your frequent disconnects could have been do to IP address conflicts within your network; namely there was another device on your network that was being assigned the same IP as the Mini, thereby forcing the Mini to disconnect temporarily.
     
  20. siratfus

    siratfus New Member

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    Oct 3, 2008
    I think so too. We even narrowed it down to which device that was causing it.
     

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